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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Exceptional experience dealing with Laura and the customer support team-dealing with a warranty item. Horus stands behind their products, and go over the top making sure you are satisfied. Great pe... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely! A FKM Rubber is a fantastic choice. It's durable, lightweight, and incredibly comfortable against the skin. Plus, it's perfect for both everyday wear and sporty adventures, as it can handl... Ver mais

Avaliado com 5 de um total de 5 estrelas

The product speaks for itself and is always exactly what you want and need. Horus separates themselves from everyone else with customer service! They go above and beyond every single time. Their warra... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been using Horus Straps for many years, as it was my first type of rubber strap option used on my first ever Panerai. Ever since then, I've really enjoyed trying out many other options for my oth... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Acessórios de Moda

Escrito pela empresa

Since 2014, Horus Straps has set the standard in luxury watch straps. A fresh expression for every wear, our collections bring new life to Audemars Piguet, Breitling, Panerai, Omega, Oris, Swatch, Tissot, Patek Philippe, TAG Heuer, Rolex, and more. Discover your perfect match.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

88 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Exceptional experience dealing with…

Exceptional experience dealing with Laura and the customer support team-dealing with a warranty item. Horus stands behind their products, and go over the top making sure you are satisfied. Great people, great product! Thank you,

3 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Turn around of situation

What initially started as a frustrating experience was turned around quickly and professionally.

I had an issue related to duties and taxes, but the Horus team responded promptly, acknowledged the situation, and resolved it in under 24 hours.

Issues can happen with any company; what matters is how they are handled. In this case, the speed and professionalism exceeded expectations.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Thanks so much for sharing your feedback, Manuel. I truly apologize for the unexpected import duties; I can understand how frustrating that must be. While we do mention this during the checkout process, I realize it may not have been as clear as it should be.

We appreciate your comments about the checkout process, and we’re looking into this to improve our customer experience. We’ll be in touch soon to find a solution for you.

Avaliado com 5 de um total de 5 estrelas

I’ve ordered several straps from…

I’ve ordered several straps from different places and compared. HORUS the best! Look great and quality feel.
I highly recommend.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Thank you for sharing your experience! We're thrilled to hear that you found HORUS straps to be the best.

Avaliado com 5 de um total de 5 estrelas

The product speaks for itself and is…

The product speaks for itself and is always exactly what you want and need. Horus separates themselves from everyone else with customer service! They go above and beyond every single time. Their warranty is quick and painless. Haven’t dealt with a company that does a better job.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Thank you for your fantastic review, Josh! We're so happy to hear that our products and customer service exceed your expectations. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Amazing service and attention.

The strap I chose wasn’t available, someone reached out helped me choose something else and sent an extra for the trouble. Amazing service.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Thank you for your kind words! We're glad to hear that our team was able to assist you, we always aim to provide amazing service!

Avaliado com 5 de um total de 5 estrelas

I'm dealing with Horus more than 5…

I'm dealing with Horus more than 5 years their products are amazing, and after sale service super active they are so committed.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Thank you for being a loyal customer, Haider! We're thrilled to hear that you love our products and appreciate our dedicated after-sale service. Your support means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Overall happy !!

Good communication, fast shipping and excellent quality

21 de novembro de 2025
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Thanks for the kind words, Johan! We hope to serve you again in the future.

Avaliado com 5 de um total de 5 estrelas

excelente servicio tuve un pequeño…

excelente servicio tuve un pequeño problema con mi compra pero el servicio al cliente es de los mejores te atienden rapido y ayudan y buscan siempre solucionarte para que el cliente quede satisfecho y el producto muy bueno 10/10

27 de outubro de 2025
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Agradecemos tu comentario Santiago! Nos alegra saber que, a pesar del pequeño problema con tu compra, nuestro servicio al cliente pudo ayudarte rápidamente y que estás satisfecho con la calidad del producto. Tu satisfacción es muy importante para nosotros!

Avaliado com 5 de um total de 5 estrelas

Fastest shipping I’ve ever had and it…

Fastest shipping I’ve ever had and it was free! Plus I really appreciated Laura’s personal attention

20 de outubro de 2025
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Thank you for your feedback, Gaabriela! Your satisfaction is our priority, and we’re glad you had a great experience.

Avaliado com 5 de um total de 5 estrelas

I've purchased my 5th Horus strap for…

I've purchased my 5th Horus strap for my collection, and once again, I am more than happy with the purchase. Horus straps are the best for the money, hands down.

14 de outubro de 2025
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Thank you for your continued support and kind words. We're glad to hear you're happy with your 5th Horus strap! We hope to serve you again in the future.

Avaliado com 5 de um total de 5 estrelas

In loveeee

loved the straps and customer service was amazing!!!

17 de outubro de 2025
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Hi Isabela! Thank you so much for your kind words. We hope you enjoy your strap!

Avaliado com 5 de um total de 5 estrelas

Great products and great customer service

Due to a confusing naming scheme from my IWC watch, there was an error in the Horus website logic and the wrong size was sent. Given the situation, a very honest mistake in my opinion. Horus doesn't (yet) make the exact size and color combination that I wanted, so I just assumed a straight return and refund. Horus apologized, thanked me for bringing the issue to their attention, fixed the issue right away on the website, and of course sent me a return label. Since they could not exchange my exact product for the correct size, they offered me additional products for any other watches I owned, and/or different colors in the size I needed. They offered me multiple straps for the one that was sent in error. This is not typical of most companies and is an example of great customer service. In addition, the (FKM) straps themselves are excellent, very well made and great looking. Time will tell on wear, but I am very happy with them so far.

14 de outubro de 2025
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Hi Chris! Thank you so much for your patience while we worked to make things right with your purchase. We truly appreciate your understanding and want you to know we’re always here to go above and beyond to ensure our customers are completely satisfied.

Avaliado com 5 de um total de 5 estrelas

Five Stars across the board

I have purchased several straps from Horus straps. They fit and look beautifully on my Rolex’s and Breitling. They provide exceptional customer service and a quality product.

24 de agosto de 2025
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Thanks so much, Arturo! Glad to hear the straps look great on your Rolex and Breitling. We really appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Amazing after-sales

I absolutely love my new strap! Great color and high quality. Most important, though, is the after-sales service Laura gave me. I accidentally ordered the wrong strap for my watch, and I never would have thought to get such super fast and professional service, even all the way to Switzerland. Thank you so much again Laura.

10 de julho de 2025
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

We’re really happy to hear about your positive experience with us and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

First strap was damaged, however.

First strap was damaged, their customer service was great they sent me a replacement right away at no charge. The strap itself is great quality , keep it up.

3 de julho de 2025
Avaliação não solicitada
logotipo da Horus Watch Straps

Resposta de Horus Watch Straps

Thank you for your understanding and kind feedback. We're glad we could quickly resolve the issue and that you're happy with the quality of the strap. We appreciate your support and will continue to do our best

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