Seen by Stewart Audiologist who was very helpful. Very knowledgeable and understanding. Takes time to understand my hearing problems. Made me feel less scared and gave good advice
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Veja o que dizem as avaliações
I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a... Ver mais
A empresa respondeu
Attended an appt in Edinburgh with my 91yr old dad for wax removal which other establishments cdnt help with. Sarah was absolutely superb. So caring, persistent and gentle with dad. Her persistenc... Ver mais
A empresa respondeu
Decided it was time to get my hearing checked, as I wanted to be proactive about addressing any issues early to help reduce the risk of age-related dementia. After doing some research, House of Hear... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Informações de contato
10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, Reino Unido
- 0131 220 1220
4,9
Excelente
157 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I attended House of Hearing having been…
I attended House of Hearing having been advised by the NHS Audio Department in Lauriston Place, Edinburgh, that it was necessary for ear wax to be removed. After examination, I was told there was no need for ear wax to be removed. I was taken aback but accepted the situation though dissatisfied with the outcome.
19 de setembro de 2024
Resposta da House of Hearing - Edinburgh
Thank you for taking the time to share your feedback, Robert. We’re sorry to hear you weren’t satisfied with your recent visit. At House of Hearing, our top priority is always to provide the highest standard of clinical care based on each individual’s needs, and we aim to avoid unnecessary treatments whenever possible.
When our specialists examined you, they determined that your ears did not have any excess wax buildup that would benefit from removal. While we understand this may have been unexpected, based on previous advice you had received, our goal is to offer the most appropriate care for each patient’s specific situation.
If you have any concerns or feel you’d benefit from further assistance, please don’t hesitate to reach out to us directly. We would be more than happy to discuss this further to ensure you feel fully supported. ^CW
Resposta da House of Hearing - Edinburgh
Thank you for your lovely review. ^CW
I have restricted mobility and in…
I have restricted mobility and in communications before my treatment great consideration was taken to ensure access to the clinic was achievable. The young lady who carried out the procedure was friendly and informative.
1 de outubro de 2024
Resposta da House of Hearing - Edinburgh
Thank you for leaving us a thoughtful review of your experience in our Edinburgh clinic. We're glad we were able to support you and we look forward to seeing you again soon. ^CW
When I was on vacation in Edinburgh…
When I was on vacation in Edinburgh tracing my Scottish roots, I needed urgent help for my hearing aid. Both the receptionist and the audiologist could not have been more helpful. A deeply buried dome and wax filter were retrieved and replaced all at no charge. I was overwhelmed with appreciation. I wish I could say the same would happen in the USA. Thank you to both of you. I apologize for forgetting your names.
18 de outubro de 2024
Avaliação não solicitada
Resposta da House of Hearing - Edinburgh
Thank you for your kind review, Marianne. We're so glad to hear that we were able to offer you the right level of support. Wishing you well on all your future travels and we hope to see you again in the future. ^CW
Resposta da House of Hearing - Edinburgh
Thank you for your kind review. ^CW
The staff are kind and considerate
The place was clean and fresh. Very professional. Extremely informative how to manage keeping my ears clean. Not to use abrasive drops. Which I had done and my ears were very flaky and itchy.
3 de outubro de 2024
Resposta da House of Hearing - Edinburgh
Thank you foe leaving your review. We're glad we were able to help and we look forward to seeing you again soon. ^CW
Visit to Edinburgh House of Hearing
The visit was quick, friendly and professional
18 de setembro de 2024
Resposta da House of Hearing - Edinburgh
Thank you for leaving us a kind review, David. We look forward to welcoming you to our Edinburgh clinic again soon! ^CW
Resposta da House of Hearing - Edinburgh
Thank you for your review, Walter. We look forward to seeing you again soon. ^CW
Quick and efficient
Was seen quickly, talked through the test and options were explained well
20 de setembro de 2024
Resposta da House of Hearing - Edinburgh
Thank you for your review! ^CW
Great Service
Great service. My ear wax was dealt with quickly and I felt no discomfort at all. I was able to hear clearly within 20 mins of my appointment.
18 de setembro de 2024
Resposta da House of Hearing - Edinburgh
Thank you for your review! I'm glad to hear that we were able to help and we look forward to seeing you again soon. ^CW
Highly informed staff and gorgeous facilities
Very professional service. Gorgeous Edinburgh location, the facilities felt luxurious. The hearing nurse guided me throughout the process, explaining everything in detail. The appointment was quicker than expected too. It is pricy, but you get top of the class service in return so can't complain :)
27 de setembro de 2024
Resposta da House of Hearing - Edinburgh
Thank your for leaving a kind review. We're glad that we were able to meet your expectations and offer you a first-class service. We look forward to welcoming you again to our Edinburgh clinic soon! ^CW
Attentional staff
17 de setembro de 2024
Resposta da House of Hearing - Edinburgh
Thank you, Marjorie. We look forward to seeing you in clinic again soon! ^CW
Great Service
Staff were great with my dad on a recent visit - very courteous and polite and thorogh with the check
8 de outubro de 2024
Resposta da House of Hearing - Edinburgh
Thank you for your wonderful review, Jackie. We're glad that we were able to support your dad on his recent visit to us. We look forward to seeing him in clinic again soon! ^CW
David
David, my audiologist, was most helpful. he provided clear concise answers to all my questions. Have a very thorough check-up. At the end, I can hear in stereo again. He is a top professional! and expert in his field. Goes without saying, recommended.
21 de outubro de 2024
Avaliação não solicitada
Resposta da House of Hearing - Edinburgh
Thank you for your review, William. We're glad that David was able to assist you and we look forward to seeing you again in clinic soon! ^CW
The procedure was carried out…
The procedure was carried out efficiently in comfortable surroundings
10 de outubro de 2024
Resposta da House of Hearing - Edinburgh
Thank you for your kind review, Christine. ^CW
The people
The people. Everyone I came in contact with was very nice and helpful.
7 de outubro de 2024
Resposta da House of Hearing - Edinburgh
Thank you for your lovely review, Rosemary. ^CW
Quick and professional sevice
25 de setembro de 2024
Resposta da House of Hearing - Edinburgh
Thank you for your lovely review, Craig ^CW
Nurse was brilliant
Nurse was brilliant. Explained everything that the appointment entailed....and above all, I can hear again. Excellent service
11 de outubro de 2024
Resposta da House of Hearing - Edinburgh
Thank you for your review, William. We're glad to hear that you had a positive experience with us in Edinburgh. ^CW
Resposta da House of Hearing - Edinburgh
Thank you for leaving your feedback. We're glad you had a positive experience with us in Edinburgh. ^CW
Ear Wax Removal
I had both ears blocked and I made an appointment for ear wax removal with House of Hearing Edinburgh. I was seen by Lynsey McDonald who provided an excellent service and solved my hearing issue. I will now go back for an annual check up to ensure my hearing is as good as it can be.
17 de setembro de 2024
Resposta da House of Hearing - Edinburgh
Thank you for leaving such a thoughtful review for Lynsey and the team in Edinburgh, Alan. We're glad to hear that you had a positive experience with us. ^CW
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