House of Hearing - Morpeth Avaliações 

24
•
O TrustScore é 4.5 de um total de 5

4,7

55 Bridge Street, NE61 1PQ Morpeth, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From first making my appointment, to my ear wax removal appointment, everything was so professional. Sarah Cottam who did the removal made me feel relaxed and at ease with what was going to happen,sh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Experiencing problems with my NHS hearing aids I was grateful that staff were so helpful and only too pleased to help. Sarah was so supportive and replaced domes with no charge. Thank you once again.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff at Morpeth were as always , extremely helpful and focused on what's best for the user/ customer. In this case we were deciding next steps on replacement hearing aids. The process was r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was shocked by the amount of wax in both my ears, my latest hearing aids actually work better than I expected. I’ll be booking another appointment in 4 months time, couldn’t fault any of the staff.... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Audiologista
  2. Loja de Aparelhos Auditivos
  3. Serviço de Conserto de Aparelhos Auditivos

Escrito pela empresa

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

24 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(24)

181 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Norman Ede

From first making my appointment, to my ear wax removal appointment, everything was so professional.
Sarah Cottam who did the removal made me feel relaxed and at ease with what was going to happen,she talked me through every stage of the whole process from the start to the finish. It was so reassuring,if anyone has any hearing problems I would not hesitate at all in making an appointment with House of Hearing,they are first class

11 de setembro de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for taking the time to leave your review, Norman. We're glad to hear that you had a positive experience with us in Morpeth and that you felt well looked after by Sarah and the team. We look forward to seeing you back in clinic again soon.

Avaliado com 5 de um total de 5 estrelas

Professional

Used branch in Morpeth and first impression was very positive, relaxed and professional in all interactions with staff.
Excellent outcome and will definitely use again as appropriate

4 de setembro de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for taking the time to leave your review, John. We're glad you had a positive experience with us in Morpeth and we look forward to welcoming you back into clinic again soon.

Avaliado com 5 de um total de 5 estrelas

Experiencing problems with my NHS…hearing aids

Experiencing problems with my NHS hearing aids I was grateful that staff were so helpful and only too pleased to help. Sarah was so supportive and replaced domes with no charge. Thank you once again.

4 de setembro de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for leaving your review, Pamela. It's our pleasure to be able to support you and we're really pleased the issues with your hearing aids were resolved. Please do get in touch again if there's anything else we can do to help.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Nothing was too much trouble for the professional, experienced staff at Morpeth who promptly repaired our hearing aid and gave invaluable advice about its use and maintenance going forward.

21 de agosto de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for taking the time to leave your review. We are glad to hear that our team could quickly repair your hearing aid and offer practical advice for its future care. Its wonderful that you felt well cared for and we look forward to welcoming you back to the clinic again soon.

Avaliado com 5 de um total de 5 estrelas

I was shocked by the amount of wax in…

I was shocked by the amount of wax in both my ears, my latest hearing aids actually work better than I expected. I’ll be booking another appointment in 4 months time, couldn’t fault any of the staff. Thank you

12 de agosto de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for taking the time to leave your review. We're glad to hear that your earwax removal appointment in Morpeth met your expectations and that we could get you hearing well again. We look forward to seeing you again in four months time.

Avaliado com 5 de um total de 5 estrelas

Ultra reliable advice on hearing care

The staff at Morpeth were as always , extremely helpful and focused on what's best for the user/ customer.

In this case we were deciding next steps on replacement hearing aids. The process was really structured and understandable.

Big thank you to Sarah and Ann !

17 de agosto de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for taking the time to leave your review, Elleson. We're glad to hear that you had a positive experience with us in Morpeth and that you could get some advice on next steps for your hearing aids. We look forward to seeing you back in clinic again soon.

Avaliado com 5 de um total de 5 estrelas

Staff are always helpful and friendly

Staff are always helpful and friendly. Very professional and efficient.
No pressure to buy, but plenty of information for you to make an informed decision for yourself.

The ear wax removal service is also great. I would definitely recommend.

17 de agosto de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for taking the time to leave your review, Linda. We're glad to hear that you had a great earwax removal and hearing test with us in Morpeth. We hope you got all the information you needed from us and we look forward to welcoming you back to clinic again soon.

Avaliado com 5 de um total de 5 estrelas

Great staff fantastic service can't…

Great staff fantastic service can't fault highly recommended for anyone with hearing problems

25 de fevereiro de 2026
Avaliação não solicitada
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Resposta da House of Hearing - Morpeth

Thank you for taking the time to leave your review, Mark. We're glad to hear that we could provide the right support and we look forward to seeing you again soon.

Avaliado com 5 de um total de 5 estrelas

wonderful service

wonderful service, so professional and accessible.

15 de março de 2026
Avaliação não solicitada
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Resposta da House of Hearing - Morpeth

Thank you for taking the time to leave your review, Yvonne. We're happy to hear that you have a positive experience with us in Morpeth and we look forward to seeing you in clinic again soon.

Avaliado com 5 de um total de 5 estrelas

Focused customer care

Visited HoH Morpeth recently for an annual hearing check and servicing of my Oticon hearing aids.

The service was exceptional, but that is the norm!You are treat just as much as a friend whilst you are indeed a customer.

I've used NHS hearing aids in the past. Sarah and the team however provide great service and focus on product solutions that are suitable for you as an individual.

Thanks again to the whole team at HoH.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for taking the time to leave your review, Elleson. We're so glad to hear that you had a positive experience with us in Morpeth and that Sarah and the team were able to make you feel well looked after. We look forward to seeing you in clinic again soon. ^CW

Avaliado com 5 de um total de 5 estrelas

Total Appreciation

Professional, courteous and polite and very welcoming.

24 de fevereiro de 2026
Avaliação não solicitada
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Resposta da House of Hearing - Morpeth

Thank you for leaving your review, Thomas. We're glad to hear you had a positive experience with us in Morpeth. ^CW

Avaliado com 5 de um total de 5 estrelas

Felt I was really listened to

Felt I was really listened to. I had a problem with Bluetooth connectivity to my new hearing aids, which audiologist tried hardest to address. However, there was little improvement and at my follow up appointment, the audiologist, Sarah, took moulds and ordered smaller domes. These have yet to arrive, but I am hopeful!

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with Sarah and the team in Morpeth - and we're looking forward to seeing you back in clinic shortly. ^CW

Avaliado com 5 de um total de 5 estrelas

Would totally recommend

Seen promptly by friendly professional clinician. Reviewed and amended my hearing and aids. I would trust my treatment 100%

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for taking the time to leave your review. We're glad to hear you had a positive experience with the team in Morpeth and we look forward to seeing you in clinic again soon. ^CW

Avaliado com 5 de um total de 5 estrelas

First class service

Both my wife and myself visited House of Hearing - my wife , to check on hearing aid supplied previously and myself for earwax removal. Very professional help, treatment and explanation of events. Having been customers of H 0f H for several years, have no hesitation recommending them for first class service and attention.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you so much for taking the time to leave your review, Colin. We're so glad to hear that both yourself and your wide have enjoyed your service with us in Morpeth and we look forward to seeing you back again soon. ^CW

Avaliado com 5 de um total de 5 estrelas

Friendly and caring service

My 87 year old mother’s NHS hearing aid tubing broke and although this is a private ENT clinic in Morpeth, they were so helpful by providing much needed replacement tubing, where other places did not help at all. Many thanks indeed, you saved the day! Very caring and friendly service.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for taking the time to leave your review, Marie. We are so glad that we could help get your mother hearing properly again and that her hearing aid tubing was set right. Please do give us a call if there's anything else we can do to help. ^CW

Avaliado com 5 de um total de 5 estrelas

A 10/10 Experience

A 10/10 Experience! I needed an urgent appointment for my Dad and the lady who took the call moved a few things around and kindly squeezed us in. The care my Dad received from Sarah was excellent - very patient, explained everything , thorough and very caring - we couldn’t have asked for more! A first class service all around - Thank you!

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for leaving your review, Tracey. We're so glad to hear that you had a positive experience with Sarah and the team in Morpeth. We hope your dad is doing well, but please do give us a call if there's anything more we can do - we're always happy to see you again if needed. ^CW

Avaliado com 5 de um total de 5 estrelas

We have been clients for many years and…

We have been clients for many years and have advised family to go. Excellent service, knowledge, helpfulness and great value for money. As a health professional I couldn’t recommend them more highly.

11 de fevereiro de 2025
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for your lovely review, Charles! ^CW

Avaliado com 5 de um total de 5 estrelas

All very friendly staff

All very friendly staff, Sarah was very helpful as always and consistently provides a very comforting environment for us. Always very helpful and is extremely sympathetic when I have a concern. Thanks again to the team as usual as I am a regular visitor. Fantastic!

14 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Service

Sarah Cotton was fantastic today at House of Hearing Morpeth so patient explaining my ear infection and how it should be treated.Even printed her findings and recommendations for me to to show my doctor and where to go i.e.walk in centre should I not be able to get an appointment to obtain prescription

1 de fevereiro de 2024
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for your lovely review, Enid. We're so glad you felt the benefit of your visit in clinic with Sarah. We hope you start to feel better again soon. ^CW

Avaliado com 5 de um total de 5 estrelas

Excellent aftercare.

Since getting my hearing aids in 2021 the aftercare and service I've received has been quite outstanding. Nothing is too much time or trouble for Sarah. Yesterday I had wax removed and a supply of filters etc - no extra charges.

8 de janeiro de 2024
Avaliação não solicitada
logotipo da House of Hearing - Morpeth

Resposta da House of Hearing - Morpeth

Thank you for your lovely comments, Pru. We are so glad to be supporting you on your hearing health journey. We look forward to seeing you again soon.

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