House of Hearing Avaliações 

466
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service on our first visit Subsequent visits for earring tests by Ashley in the Lichfield branch were so professional DAvid and Lynn Vale

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was informed of House of Hearing in Ashton by a close friend who was very pleased with the help he had received. Booking an appointment was easy & I am so glad I did. The staff were al... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really great service, I booked to have some stubborn ear wax removed, I managed to get a next day appointment. Kim at Knutsford was superb, explained the procedure, allayed any concerns, performed a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was my first visit to ‘House of Hearing’ and the level of service was outstanding. Right from making an initial telephone enquiry, to confirming an appointment all went well. On the day of th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Audiologista
  2. Serviço de Conserto de Aparelhos Auditivos
  3. Loja de Aparelhos Auditivos

Escrito pela empresa

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

466 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(466)

78 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Quick and efficient service

I needed an ear syringe as I had a blockage in one ear. Despite not being a regular customer I managed to get an appointment at short notice. The staff were excellent and cleared the blockage very successfully.

23 de outubro de 2024
logotipo da House of Hearing

Resposta da House of Hearing

Thank you for your kind review, John. I'm glad to hear that we were able to offer the right support and give you some relief from your blocked ears. We look forward to seeing you in our Perth clinic again soon! ^CW

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly, welcoming staff, very helpful and thorough

25 de novembro de 2024
logotipo da House of Hearing

Resposta da House of Hearing

Thank you for your wonderful review, Alison! ^CW

Avaliado com 5 de um total de 5 estrelas

Professional services

Professional and friendly technician. Very pleasant environment.

31 de outubro de 2024
logotipo da House of Hearing

Resposta da House of Hearing

Thank you Christine, we're glad we were able to offer you the right support! ^CW

Avaliado com 5 de um total de 5 estrelas

Very helpful to a very anxious tourist

I was a very anxious tourist whose hearing aid broke. I turned up unannounced and they were able to fix it ( replace the receiver within 20 mins) I was incredibly grateful.

15 de outubro de 2024
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Resposta da House of Hearing

Thank you for your kind review, Julie. I'm sorry to hear this happened but I'm glad we were able to provide the right help to assist you while you were visiting Edinburgh! ^CW

Avaliado com 5 de um total de 5 estrelas

Hearing Consultation…

After a couple of years struggling with hearing aids that were not helping my hearing loss I decided to go to House of Hearing in Edinburgh. My audiologist, Stuart Lyness, could not have been more helpful. The treatment and information given was excellent and really helped me. It was really useful for my wife too as she was able to experience what my hearing loss sounds like so gave her a better understanding of what it’s like. Looking forward to having better hearing in a couple of weeks.

25 de novembro de 2024
Avaliação não solicitada
logotipo da House of Hearing

Resposta da House of Hearing

Thank you for your lovely review. We're glad Stuart was able to support you on your visit and we look forward to continue supporting you on your hearing journey with us. ^CW

Avaliado com 5 de um total de 5 estrelas

This was the best audiology experience…

This was the best audiology experience I have had in the 15 years that I have needed hearing aids. There was no pressure to buy a new pair of hearing aids, they are providing a service package for the hearing aids I already have, which just needed adjusting. Every other place I have tried simply refused to provide this type of service and just wanted to sell me a new pair (not cheap). I was made to feel welcome with everything being explained. When I do need new hearing aids there is only one place I shall be visiting! I cannot recommend highly enough.

21 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helpful and clear information

Helpful and clear information. Very helpful professional staff

15 de novembro de 2024
Avaliação não solicitada
logotipo da House of Hearing

Resposta da House of Hearing

Thank you for your lovely review, Peter. We look forward to seeing you in clinic again soon. ^CW

Avaliado com 1 de um total de 5 estrelas

I attended House of Hearing having been…

I attended House of Hearing having been advised by the NHS Audio Department in Lauriston Place, Edinburgh, that it was necessary for ear wax to be removed. After examination, I was told there was no need for ear wax to be removed. I was taken aback but accepted the situation though dissatisfied with the outcome.

19 de setembro de 2024
logotipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time to share your feedback, Robert. We’re sorry to hear you weren’t satisfied with your recent visit. At House of Hearing, our top priority is always to provide the highest standard of clinical care based on each individual’s needs, and we aim to avoid unnecessary treatments whenever possible.

When our specialists examined you, they determined that your ears did not have any excess wax buildup that would benefit from removal. While we understand this may have been unexpected, based on previous advice you had received, our goal is to offer the most appropriate care for each patient’s specific situation.

If you have any concerns or feel you’d benefit from further assistance, please don’t hesitate to reach out to us directly. We would be more than happy to discuss this further to ensure you feel fully supported. ^CW

Avaliado com 5 de um total de 5 estrelas

Great practitioner

My appointment was in Barnet with Mary Levy. First time I've had micro suction. Mary explained process. It was quick. Not unpleasant. Mary was lovely

8 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Professional, friendly, and helpful

21 de outubro de 2024
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Resposta da House of Hearing

Thank you for your lovely review. ^CW

Avaliado com 5 de um total de 5 estrelas

Highly recommended!

Excellent service from Ashley and the team at Lichfield Branch. Ashley was very honest and extremely knowledgeable and was able to offer expert advice in choosing the right hearing aids for my mum.

26 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have restricted mobility and in…

I have restricted mobility and in communications before my treatment great consideration was taken to ensure access to the clinic was achievable. The young lady who carried out the procedure was friendly and informative.

1 de outubro de 2024
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Resposta da House of Hearing

Thank you for leaving us a thoughtful review of your experience in our Edinburgh clinic. We're glad we were able to support you and we look forward to seeing you again soon. ^CW

Avaliado com 5 de um total de 5 estrelas

When I was on vacation in Edinburgh…

When I was on vacation in Edinburgh tracing my Scottish roots, I needed urgent help for my hearing aid. Both the receptionist and the audiologist could not have been more helpful. A deeply buried dome and wax filter were retrieved and replaced all at no charge. I was overwhelmed with appreciation. I wish I could say the same would happen in the USA. Thank you to both of you. I apologize for forgetting your names.

18 de outubro de 2024
Avaliação não solicitada
logotipo da House of Hearing

Resposta da House of Hearing

Thank you for your kind review, Marianne. We're so glad to hear that we were able to offer you the right level of support. Wishing you well on all your future travels and we hope to see you again in the future. ^CW

Avaliado com 5 de um total de 5 estrelas

House of Caring

I was treated professionally but with kindness and care.

1 de outubro de 2024
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Resposta da House of Hearing

Thank you for your kind review. ^CW

Avaliado com 5 de um total de 5 estrelas

Very good service claire was excellent…

Very good service claire was excellent and friendly and got ears done quickly and very pleased afterwards thanks again and very much appreciated

27 de setembro de 2024
logotipo da House of Hearing

Resposta da House of Hearing

Thank you for your review, Garry. We look forward to seeing you again in our Galashiels clinic soon! ^CW

Avaliado com 5 de um total de 5 estrelas

Was well attended too and the nurse was…

Was well attended too and the nurse was caring and gentle. Getting the suction made such a difference and enabled me to enjoy my holiday.

Keep up the good work!!

16 de setembro de 2024
logotipo da House of Hearing

Resposta da House of Hearing

Thank you for your review, Judith. ^CW

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