Hoverboardpro Avaliações 

245
•
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I am still waiting over a week later for my order after buying something that stated next day delivery - no one is getting back to to explain where my order is or offer me a solution! Be aware!

Avaliado com 1 de um total de 5 estrelas

Bought five days ago with next day delivery. Utterly appalling. Lied multiple times about "DPD have it and lost but i don't have the tracking" / "it's stuck in customs". Phone number eventually got t... Ver mais

Avaliado com 4 de um total de 5 estrelas

Ordered the kids hoverboard and kart with their birthday money. One arrived with broken seat, not sellers fault. One week later replacement seat arrived and one day after using hoverboard is stopped w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fast and prompt delivery. Hoverboard with gokart attachment came separately, could come same day though, was only 1 day difference. The hoverboard and ground bit too close to each other, could be the... Ver mais

Detalhes da empresa

  1. Loja de Eletrônicos

Escrito pela empresa

We bring you high quality hoverboard in the united kingdom with CE approved Charger, Uk based customer service, We also offer next day delivery to UK MAINLAND


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

245 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,5

Todas as avaliações

(245)

13 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

A week and still waiting...

Ordered on 3rd September for my daughter's birthday on 8th. Writing this on 10th Sept and still waiting. No tracking information. Don't answer the phone or emails. Have to use Facebook messager to contact.

10 de setembro de 2022
logotipo da Hoverboardpro

Resposta da Hoverboardpro

Hello, Apologies for the late delivery to you, as you know there is nation wide strike from post office, we tried so much to send it on time but your post code is outside Enfland and it cost alot, even you did not pay for additional postage but we still send it for you FREE.

Avaliado com 1 de um total de 5 estrelas

Do not buy from them

Do not buy from them. Poor customer service. Very rude.
I would prefer to give a ‘no’ star rating but can’t. The site says 12 months warranty, the battery stopped charging after 6 months. When contacted they said warranty was only 6 months on battery. Website doesn’t state that. Called and spoke to a gentleman who was not helpful and hung up the call. Been unable to make further contact.

5 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not purchase from this company

Do not purchase from this company. Faulty hoverboard when purchased and appalling customer service when they were contacted about fault. Had to go through a third party to get the issue resolved.

17 de agosto de 2022
logotipo da Hoverboardpro

Resposta da Hoverboardpro

Hello Veronica, we apologies for your delivery delay, We have delay from our supplier due to custom check and delay, i hope you are happy with the product so far, we will be happy if you can help us with the reviews.

Thanks.

Avaliado com 1 de um total de 5 estrelas

Ordered over a week ago

Ordered over a week ago. Promised next day delivery. STILL WAITING

4 de agosto de 2022
logotipo da Hoverboardpro

Resposta da Hoverboardpro

Hello Veronica, we apologies for your delivery delay its due to the courier miss route, i hope you are happy with the product so far, we will be happy if you can help us with the reviews.

Thanks.

Avaliado com 5 de um total de 5 estrelas

Great e scooter

What a great e scooter for the price. Quick delivery and good customer service. Could do with more information on the display settings although there is info on you tube.

13 de julho de 2022
Avaliado com 5 de um total de 5 estrelas

5 Star Product

Had it a week now and have to say have no complaints. Came promptly and no problems with it at present. Easy to assemble and good to go after a little charge. Decent speed for my needs, use it mainly for local trips to shop and gym and also the school run. 5 Star service and product.

4 de julho de 2022
Avaliado com 5 de um total de 5 estrelas

Amazing!

Bought this for my son's birthday, quick delivery, great quality, and he absolutely loves it.

23 de junho de 2022
Avaliado com 1 de um total de 5 estrelas

Faulty goods, won't give a returns address.

Ordered a replacement hoverboard battery.
The battery was delivered in a tightly fit thin card box and the box had damage to one corner. The battery was also delivered in a state of very low voltage. After fully charging battery I noted very short run times. I contacted hoverboard via email explaining the issues but had no reply, tried their phone number on multiple occasions but the phone was never answered so I left several voice mails but again I was never contacted back. Finally got some luck through their messenger live chat service, they acknowledged the issue but then went quite and won't give me a returns address. And now my messages are being ignored. Stay well clear of this company.

16 de junho de 2022
Avaliado com 1 de um total de 5 estrelas

Was told next day delivery scam not had

Was told next day delivery
6 days later got a text from dpd regarding delivery asked to leave with neighbour all details given. Driver apparently delivered to building I live in block of flats. Not had order told seller as dpd wouldn't deal with me still no refund or item despite being told matter would be dealt with by the seller. SCAM STAY AWAY

14 de junho de 2022
Avaliado com 1 de um total de 5 estrelas

Slow delivery

Ordered because the part was advertised to arrive by DPD next day. Ie by Monday. Order not even processed until the Monday and sent by Royal Mail. Arrived three days later than advised. And too late for what I needed it for.
Won’t be using again.

21 de maio de 2022
Avaliado com 1 de um total de 5 estrelas

Ignoring e mails over faulty board..

I bought a Black Grey 8.5 Hummer Off Road Bluetooth Hoverboard and I've noticed that it has been manufactured incorrectly with the red and white LEDs on the same side of the board. I emailed on 28/4/22 with a photo and received a reply saying could I send a video or photo!! I replied to that and have sent 2 more message since and received no reply. Appalling. I was actually going to order a second board but I won't be from here now. At least I paid on a credit card!

20 de maio de 2022

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