Outstanding customer service. Tia & Lucy in the Witney branch are brilliant; they worked hard to find us competitive quotes for our cars & house insurance. Very informative with details of the content... Ver mais
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Veja o que dizem as avaliações
Only getting one star because there isn't an option to give zero.Ever since our broker was bought out by Howden's they have been worse than useless. we have been asking for weeks to insure a new premi... Ver mais
Having arranged my campervan insurance with Howdens I have just insured my car as well. Alex at the Maidenhead office has been more than helpful and I would highly recommend speaking to him. As a new... Ver mais
Adam wheeler was great helped me hugely with my insurance was in a tricky situation with my micra was a lovely guy as well chatted about cars during the call which was a nice change from other insures... Ver mais
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after a few hiccups
after a few hiccups, got it sorted with the help of catherine.
Fantastic service from start to finish
Fantastic service from start to finish. Ieuan Humphreys was absolutely brilliant, going above and beyond to find me the best possible price for my car insurance. His friendly, professional attitude and genuine determination to secure me a great deal made me feel like a valued customer from our very first conversation. It was ultimately his excellent service that convinced me to choose Howden over their competitors.
I called back later the same day after changing my mind and deciding to pay for the policy in full, and Adam was equally friendly and helpful in getting everything sorted.
A genuinely excellent customer experience, and a refreshing change from the usual hassle of arranging car insurance. I couldn't recommend Ieuan and the team at Howden highly enough. Definitely worth giving them a call!
Absolutely outstanding service & team.
Outstanding customer service. Tia & Lucy in the Witney branch are brilliant; they worked hard to find us competitive quotes for our cars & house insurance. Very informative with details of the contents of the insurance, not pushy and a pleasure to deal with. It’s so nice to deal with people and a team who actually care about the customers’ needs & not their own profit margins!!
Above and beyond
First time with these and I wanted to say a big thank u to kerry Cornell who was absolutely amazing she did above and beyond finding me a great price for my campervan . Will definitely use these again . Cheers
Dealt with Holly at the High Wycombe…
Dealt with Holly at the High Wycombe branch. Holly was very helpful and friendly dealing with the change of my vehicle.
100% recommend Alex @ Maidenhead office
Having arranged my campervan insurance with Howdens I have just insured my car as well. Alex at the Maidenhead office has been more than helpful and I would highly recommend speaking to him. As a newbie to van insurance I felt really looked after.
Today I renewed my policy with Kyle…
Today I renewed my policy with Kyle Stokes of Howdens in Gloucester
A great experience - Kyle was polite knowledgeable & professional
The premium was good & I will certainly tell friend’s & family to move in the direction of Howdens
Adam wheeler was great helped me hugely…
Adam wheeler was great helped me hugely with my insurance was in a tricky situation with my micra was a lovely guy as well chatted about cars during the call which was a nice change from other insures. Highly recommend
If you want the best quotes and helpful…
If you want the best quotes and helpful amazing service ask for Ryan at Epsom.BEYOND helpful and knowledgeable and he gets the most competitive quotes with banter to boot.I really cannot recommend enough.HUGE thanks Ryan.
Nightmare scenario with insurance company
Not very helpful expensive dissapointed with them felt let down by them the worst I've come across didn't seem to care about the customer never deal with them again after this im old age pensioner think they'd be more caring towards the customer
Clear, competitive, through and professional
Efficient, clear, competitive, innovative additional products, thorough and for a change these days you get to build a relationship with the people who are supporting you find a competitive product. First class service from Kelsey Hicks over the last few weeks sorting out motor insurance. You are a credit to your company.
Thank you to the lovely Maddie
Thank you to the lovely Maddie, from the Shrewsbury branch. Getting us the best deal ever for our newly acquired campervan.
Very friendly and worked extremely hard to get us the best deal.
Thank you again.
Just changed my car and had to notify…
Just changed my car and had to notify Howdens of change of vehicle details.
Spoke to Matthew Treacy who was very helpful. Everything was explained to me without any complications and all went through with no delays.
Kerry Cornewell was exceptionally…
Kerry Cornewell was exceptionally helpful and sorted my Motorhome and car insurance. She is so easy to understand and I felt I was talking to a human , not a robot! Her approach to customer care is excellent. I felt listened to and valued. Thank you Kerry
5 Stars for Luca of the Bury St Edmunds’ Branch
Luca of the Bury St Edmunds branch gave us a 5 Star service. Personable, professional, thorough, cheerful, and a good price too for our home insurance. He went the extra mile for us and even rang the insurance company for us to clarify an issue. We now have both of our cars and our home insurance arranged through Howdens. Great service - well done Luca - and thank you for your time and patience.
Don't often leave reviews
Don't often leave reviews, Megan in your Swindon branch was amazing today from answering the call to delivering a great car insurance policy, thank you Megan
Absolute rubbish,owned trike ten years…
Absolute rubbish,owned trike ten years never had a claim on any vehicles in the 30 plus years of driving and now can't seem to get insured WHY!?.....
campervan…quote
I recently obtained a quote for campervan insurance with Motorhome Direct, part of Howden Insurance.
I had the pleasure of speaking with Kerry Cornwell, who was extremely professional, polite, knowledgeable, and very easy to talk to. She explained the policy thoroughly, ensuring I fully understood the cover and options available, and made the entire conversation both straightforward and enjoyable.
Kerry is a real credit to Howden. Her excellent customer service and attention to detail gave me complete confidence in the policy, and she was the main reason I decided to take out the insurance.
I hope I have the opportunity to speak with her again when my policy is due for renewal next year.
AAAAAA******* ⭐⭐⭐⭐⭐
Fantastic Customer Service
Alex at Newbury branch of Howden Insurance was so helpful and patient when I recently enquired about tractor insurance. He took me clearly and effectively through the quotation process. He did exactly what he said he would do and then left me with all the information I needed. No hard sell and no faff.
Thanks Alex. The price was competitive and the policy was just what I needed. So I now have another policy with them (already have van insurance through Solihull branch). Thanks for brilliant customer service in a modern world where customer service seems not to be a thing!
Excellent customer and professional service
We have been using the Witney branch of Howdens for two years to insure our car. We have dealt with several people, but have found all the team to be friendly, professional and knowledgeable at all times when calling or visiting the branch. The reason we like using Howdens (and not 'online compare sites') is because we can actually talk to a human being and talk through details to ensure we have the correct insurance for our needs. Emails and return calls have always been timely and any queries dealt with promptly. No hesitation to recommend this personal service from the Witney branch.
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