No refund despite proof of tracking! Absolute scam. I ordered an item from Debenhams that was supplied by this company. I returned it because it didn't fit and sent them screenshots of both the posta... Ver mais
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Veja o que dizem as avaliações
I needed some help regarding my lost package and Haxton Gal helped me a lot. They went an extra mile and posted my parcel to Klass, which was sent to them mistakenly because of Debenhams fault. I real... Ver mais
A empresa respondeu
So happy with the Hoxton gal’s customer service, what a great experience after problems with another online company. I am really pleased the way my query was dealt with by Asli, who responded promptly... Ver mais
A empresa respondeu
Hi, this product was sent back as the colour was not right, I have sent several E-mail with proof if posting but I keep getting failed E-mail doesn't exist, I bought through Debenhams who haven... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Hoxton Gal elegantly combines the classical chic and the modern sophistication every woman seeks in their daily life. With a young and fresh approach in mind, we introduce playful flairs of wild prints to timeless class.
Informações de contato
London, Reino Unido
- +44 7961 938041
- orders@glrfashion.com
- hoxtongal.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 32% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely products and good customer…
Lovely products and good customer service

Resposta da Hoxton Gal
Great customer service
Great customer service.
I have a couple of items which are great quality, however I returned a recent purchase as they didn't suit me. There was an issue with the refund which was corrected immediately with no hassle at all. Thank you

Resposta da Hoxton Gal
The quality of the products is amazing…
The quality of the products is amazing however I couldn't find the right size for me -shame! Great customer service though, thank you HoxtonGal!

Resposta da Hoxton Gal
Great experience all round
Great experience all round, loved the designs, quality and easy ordering & delivery of the clothes I bought. Will definitely be using again!

Resposta da Hoxton Gal
I absolutely love my Hoxtongal pieces
I absolutely love my Hoxtongal pieces, fit perfectly and delivery was superb! A great affordable brand with lots of fashionable items on offer xx

Resposta da Hoxton Gal
Good products
I'm very happy with the purchase from this company, really like the design and quality.

Resposta da Hoxton Gal
Great company!
Thank you for your excellent products and attentive customer service.
I love the flow of the shirt as it goes from office to casual dress easily.

Resposta da Hoxton Gal
Perfect quality with best price value
I haven't seen this quality for long time. The dress that I had has perfect fit. Also, I've emailed them about dress for other colours. I've received quick respond and i was very helpful act I had. Thanks Hoxton Team. Xx

Resposta da Hoxton Gal
Very bad no any communication
Very bad no any communication, waiting for my order 12 days now, no any answer back to my email for last 4 days .if you search online no phone number or any other communication apart email which they stop responding .
Avoid

Resposta da Hoxton Gal
Great quality, good service…
I am really pleased with this beautiful top. Fits really well, and the material feels and hangs really nice. Reasonably quick postage. Thanks.

Resposta da Hoxton Gal
Amazing brand and great customer…
Amazing brand and great customer service!

Resposta da Hoxton Gal
I really wouldn’t trust this brand
I really wouldn’t trust this brand.
Wouldn’t accept my return as apprently it was returned with makeup on… I don’t wear make up 🤔
I know we are all falling on hard times at the moment small businesses but to cheat customers out of returns with fake excuses is low.
Avoid unless you’re sure you’ll keep the item!

Resposta da Hoxton Gal
Poor Quality, Poor Customer Service
Disappointed to say that I purchased a Hoxton Gal shirt dress and after wearing only once, both cuffs detached from the sleeves due to faulty stitching. I was advised that Hoxton Gal would not take any action as the item had been purchased 3 months ago.
Had I known that the lifespan of a Hoxton Gal garment, costing £45, is one wear only before it quite literally falls apart, I would not have purchased. Very poor quality and equally poor customer service.

Resposta da Hoxton Gal
Great Customer Service
They were really nice throughout the whole process. Unfortunately I had to return my order bc I picked the wrong size 😿 they were genuinely very helpful though when wanted to return the item and they refunded my money even before I realized it.

Resposta da Hoxton Gal
Lovely styles and great fits
Lovely styles and great fits! Really happy with the quality and quick delivery service.

Resposta da Hoxton Gal
Great quality and customer service!
Have ordered from Hoxton Gal a few times now and have always been so pleased with quality and customer service! Very stylish

Resposta da Hoxton Gal
I love hoxton gal
I love hoxton gal! Very good quality and excellent customer service. They have so many choices and prices are very reasonable. I’ll definitely shop again.

Resposta da Hoxton Gal
Great quality and customer services
Great quality and customer services. I bought like 5 pieces and I’m in love with every single one of them. I also recommended it to all my friends and they are really pleased too. I’ll definitely shop again.

Resposta da Hoxton Gal
Good experience with customer services
Good experience with customer services. Paid via PayPal and for some reason my house number was missed off my details. Received an email from Hoxtongal and after my reply my item was immediately dispatched.
Trousers very comfortable.

Resposta da Hoxton Gal
A Experiência Trustpilot
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