We purchased our HPC laser in 2010 for Rishworth Schools DT dept, so it is used heavily but sporadically, and she’s still going strong. We have an annual service and have updated features on the machi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We purchased our HPC laser in 2010 for Rishworth Schools DT dept, so it is used heavily but sporadically, and she’s still going strong. We have an annual service and have updated features on the machi... Ver mais
A empresa respondeu
Great service from HPC, recently had an issue with a laser cutter bought from them a couple of years ago, turned out to be a user error & solved over the phone in 10 minutes. Known other suppliers ta... Ver mais
A empresa respondeu
I have used HPC laser for buying my machine, servicing and technical support since 2017. The guys are so helpful, in person and on the phone. Even when faced with very non technical language from me... Ver mais
A empresa respondeu
Gareth, our engineer turned up promptly, took time to understand our needs as a School, Serviced our recently acquired second hand laser printer, replaced some bits and then trained myself and my coll... Ver mais
A empresa respondeu
HPC Laser supplies quality CO2 and Fibre Laser Cutting and Engraving Systems and CNC routers at competitive prices. Used extensively by industry, education, and home-users, our machines are compatible with all key design software packages including Corel Draw, Autocad, Adobe Illustrator, 2D Design and many more. Our wide range of machines provide options for cutting and engraving a variety of materials, from wood, card, plastics and paper, to metal, glass, leather, foam and fabric. We pride ourselves on our industry-leading after sales service, and our lifetime technical support and assistance for our customers means we are here when you need us. We're 'local'! Based in West Yorkshire, all our machines are built and tested here in the UK, and our friendly and knowledgeable technical support team are easily contactable and readily available to help you. No call centres, no time differences, no issues! From a small machine for personal use or crafting in your garage, to Fiber laser cutting machines that are the ultimate in high power, precision cutting devices for metals, our range is extensive. HPC Laser Ltd. are extremely competitively priced, and we offer customised and tailored solutions upon request. With a team of highly experienced nationwide engineers we are on hand to assist when we’re needed. Unsure where to start or what machine type you'd require? Feel free to contact us for an informal chat - we're happy to talk you through it, give advice and guidance, and provide you with a quotation.
Unit B, Ainley's Industrial Estate, Ainley Bottom, Elland, HX5 9JP, Halifax, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I've used HPC for many years now.
Very good
Freddie, excellent engineer.

Resposta da HPC Laser
Stan was excellent. Installed our machine in a timely manner and explained everything really clearly.

Resposta da HPC Laser
Jonathan really helped me out when I was in a fix.. I have moved abroad so no way to get an engineer to fix things... I had to replace a stepper driver and there was some other issues and after many emails managed to fix the problem.. Jonathan was very patient and helped me figure out the secondary issue. Def recommend and the after sales support from Jonathan was 5 stars. This happened some time a go and was going through my emails and realised I hadn't posted a review so apologies for that... better late than never!

Resposta da HPC Laser
engineer came a day early due to early finish of other jobs, was knowledgeable of the machine, helped with service, gave us 2 new filters but didn't need to change, but left with us, showed how to change lens as he couldn't change it for new one at time. but gave quote for new one.
nice guy too

Resposta da HPC Laser
Engineer was friendly, efficient, tidy and explained things well.

Resposta da HPC Laser
Very supportive and accommodating when we were trying to arrange a visit to fit around our classroom availability. Professional and very efficient service.

Resposta da HPC Laser
We have been using HPC to supply our equipment for over 5 years now, and I can honestly say that we have received nothing but the best service throughout that period.
Great straight forward equipment, queries and problems are dealt with immediatley, always someone at the end of the telephone when you need it.
Moving forward, we will continue our relationsip with HPC.

Resposta da HPC Laser
Outstanding service from HPC. Stan the engineer was on time, knowledgeable, friendly and willing to go the extra mile

Resposta da HPC Laser
quick response in answering the call, sympathetic, patient and understanding. problems solved either by verbal direction, or comprehensive instructions on email. always there to help.
-

Resposta da HPC Laser
Always a great service from HPC. Honest, friendly advice and excellent machines

Resposta da HPC Laser
The rep Stan came out to amend a few niggles from the previous service. He talked me through each step and provided tips on how to best care for the machine. Highly reccommend, great work Stan!

Resposta da HPC Laser
Superb engineer! very patient, helpful and a pleasure to deal with. Thanks Freddie!

Resposta da HPC Laser
Fantastic Machines & Customer Service
We have had our LS1290 Laser for approximately 12 years. It is a fantastic machine, it has never missed a beat. Recently we decided to upgrade the machine to a new Rudia Controller which would allow us to use Lightburn. Everyone from initial sales through logistics and the engineer who installed the upgrade for us was incredibly helpful and knowledgeable. I would highly recommend HPC to Anyone!

Resposta da HPC Laser
The engineer arrived prompt and talked through the repair and service making it easy to follow. Advice was provided on future maintenance of the machine which was helpful as I am not that familiar with HPC Laser models. Overall a friendly, informative and quick service.

Resposta da HPC Laser
Arrived on time, and the installation was a dream, no issues at all, Stan was marvellous. Training spot on practical and effective.

Resposta da HPC Laser
The engineer was not only first rate at his job but he was also clearly interested in the machine and what we were doing with it. He went above and beyond to help us and make sure our machine was optimised.

Resposta da HPC Laser
Our service & upgrade was sorted in no time & it was a pleasure having in the lab. Will definitely be using HPC again.

Resposta da HPC Laser
Stan was very accommodating and did a fantastic job at installation and training. He was very patient and knowledgeable, and answered any questions we had. Further communication with HPC Lasers regarding licensing and additional purchases was quick and easy. Great experience overall.

Resposta da HPC Laser
The engineer was very friendly and did a great job. I'm quite new to laser cutting and he didn't mind me asking him advice on various things.

Resposta da HPC Laser
Great service I would recommend. Have bought two lasers from HPC for secondary schools and have been impressed with the product and after care.

Resposta da HPC Laser
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.