HSL Chairs - Chester Avaliações 

The welcome was excelant,helpfull,and curtious..
A very pleasant assistant and helpfull . Would rec
omend to friends . Thank you !!!

Thank you to Florentine from the Chester Branch of HSL. Thank you for being so patient and for listening to our needs and matching them so accurately to the Ripley range. We didn't feel rushed or in the way and were especially glad of your help in the more creative/design side of things. You definitely went above and beyond. Thank you also to Jack for help and advice.

From walking into the Chester store, right through to delivery, the service received from HSL has been exemplary.
The furniture was bought for parents (in their 90’s) and the staff never rushed them or pressured them into any purchase.
The delivery team (Alex and Dean) were friendly, polite and very helpful, making sure that the sofa and chairs were fully assembled and put in the correct place.
We cannot fault HSL.

Staff were attentive and knowledgeable, offered several options and didn't rush

Friendly helpful staff , listen and patient in finding best product to suit our requirements.
Relevant information given , no waffle! Resulting in being confident and happy with items purchased

Excellent service in store, lots of information and choice to take in but the salesman Richard was wonderful. Great communication from them after ordering and pre delivery. The delivery guys Craig and Lee were superb, nothing was too much trouble and they didn't rush off to their next job until we were happy, other companies should take a leaf out of their book of what customer service is all about, totally brilliant.

Professional, courteous patient and kind. Will thoroughly recommend HSL to friends and family. So pleased with my choice of purchase.

Libda our sales consultant was fantastic and went out of her way to help us find the right solution, there was no pressure to buy she encouraged us to take time to decide. When we realised the next day we had our measurements wrong Linda and the team helped us work through the options to find a solution that did work.

Michelle was patient and very helpful during my visit to this store. I bought one chair on my first trip then wanted to add a second a couple of days later. Nothing was too much trouble and the order was amended without a problem.
Highly recommended. Thank you.

The experience of shopping with HSL has been excellent from beginning to completion. Helpful staff in store, good updates and very efficient delivery with great communication.

Alex and Tom were absolutely amazing. Thank you so much

Sales Team are very nice indeed, they leave you to wander around and sit as long as you like on the chairs and sofas.
When you need assistance they are there to help and are very knowledgeable on HSL products.
Nice experience.

The staff were all very welcoming , especially Tyra who took great care in assisting us to find the right chair for our specific requirements, also in choosing the correct design of fabric to suit our decor. We had visited the Chester site previously prior to our purchase and again found the staff helpful but in no way pushy. The fact that the furniture is made in Yorkshire England is also a great plus

Margaret was very helpful and welcoming without being pushy. She has a lovely friendly personality that makes you feel at ease. She went out of her way to show us the different fabrics and operation of the chair.

The sales person was extremely informative and helpful.

Excellent service. Explained the whole process from order to delivery in detail. Would definitely recommend.

Very helpful. Spent time with me as I have fibromyalgia so had to get the right chair.

Staff were very knowledgeable and pleasant

Tyra was so helpful she showed me how to control the chair and helped me find the right chair for me. I felt very happy coming out the shop with my purchase. She also gave my two flat whites while I had time to test out the Chair, and a tin of biscuits and tea bags to take home which was a lovely gesture.

Bought stressless reclining chair from Chester showroom last week .
Wonderful sale person called Bunny , polite , knowledgeable and very professional .
Delivered today by Paul Dixon and Emanuel , one again very pleasant and professional .
What a lovely experience . Thanks