We visited the Stockton store and saw furniture that we liked, so returned on the following week to place our order. Jill was extremely friendly and was very helpful with our colour choices for a thre... Ver mais
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Localização
Trocar localizaçãoRoss Road, Portrack Lane, TS18 2NH Stockton-on-Tees, GB
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Veja o que dizem as avaliações
If there had been six stars, I would have selected that as the service we received from start to finish was excellent. Both Alli and Steph were extremely friendly and not pushy in any way. They went o... Ver mais
A empresa respondeu
We we're made to feel welcome from first speaking on the phone, entering the shop to throughout our shopping experience. The ladies at Stockton Upon Tees are so friendly and helpful we were litera... Ver mais
Had a bed delivered today by HSL, very professional from start to finish. From ordering in the Stockton branch to todays delivery everything was excellent. Everything explained and shown to my elderly... Ver mais
Detalhes da empresa
- Loja de Móveis
- também em
- Fabricante de Móveis
- Fornecedor de Equipamentos para Deficientes
- Fornecedor de equipamentos para mobilidade
Sobre HSL Chairs - Stockton-on-Tees
Escrito pela empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito pela empresa
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Informações de contato
Ross Road, Portrack Lane, TS18 2NH, Stockton-on-Tees, Reino Unido
4,9
Excelente
142 avaliações
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trustworthy
i had opted for a home visit & found this to be a fantastic way of selecting the chair i required.
A very polite gentleman named John turned up with a selection of chairs on his van & he went out of his way to choose the correct chair for my needs.It's not possible to find a better way of purchasing a chair
22 de abril de 2025
Avaliação não solicitada
We booked a demo of our chosen chair…
We booked a demo of our chosen chair and the moment that John walked in he put us at ease he was so calm and friendly we soon felt that we had known him for years. Nothing was a trouble to him we had no feeling of being pushed into a sale. We certainly made him put the chair through its many functions a few times. John was never put out at all and was so kind and patient.
3 de abril de 2025
Excellent service
Excellent service, the young man was very helpful and went above and beyond.
9 de abril de 2025
Great experience and brilliant customer service
We were greeted by Luke who made us very welcome with a coffee and biscuits while we tried the recommended chairs. Luke was very knowledgeable and helpful in assisting us in making our choice. He explained everything very clearly and made our purchase of a rise recliner and sofa very easy. A big thank you to Luke for all your help
16 de abril de 2025
Avaliação não solicitada
Just great,a warm welcome
Just great,a warm welcome, and we are here when you need us,which is what we like. Allison was lovely, knowledgeable, no pressure to buy and we found exactly what we were looking for. Plus free biscuits and tea.
15 de abril de 2025
Avaliação não solicitada
Five star service!
Just purchased 3 piece suite with custom made chairs!
Amazing service from Alison and her fabulous team at Stockton branch!
Can't recommend then highly enough...no hard sell...just patience and time..so Thank you all so much.
14 de abril de 2025
Avaliação não solicitada
Delivery of my chosen chair in four…
Delivery of my chosen chair in four days and controls explained to me.
29 de março de 2025
A product demonstrated well!
John from Stockton came to my Mothers home yesterday. He patiently demonstrated a chair to her. He was knowledgeable and reassuring, we couldn’t have encountered a nicer guy. Thank you John, she really needs this chair and is so looking forward to its arrival. Thanks to your assistant Ritchie too.
8 de abril de 2025
Avaliação não solicitada
The wonder of HSL!
Take all of your most wonderful shopping experiences and transport your self into one location and you would arrive at HSL in Stockton-on-Tees. When you are greeted by Alli and Jade you know you’re in for 5 star treatment! They are consummate professionals who make their customers feel special. They are supported by John, who cannot do enough to ensure your product will be delivered with care and attention! Feel good furniture sold by the HSL team who make you feel good! Bravo Alli, Jade and John! 👏
7 de abril de 2025
Avaliação não solicitada
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