This is my second purchase from HSL Warrington. The in store staff were very supportive & help us through selecting what we needed. We were given good advance notice of the arrival of our item, which... Ver mais
Localização
Trocar localizaçãoUnit 2B, Junction 9 Retail Park, WA2 8TW Warrington, GB
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We would like to thank Lynn for her patience and attention we received today.Also Len, who was equally as helpful when purchasing our first chair. Excellent and courteous service.
The young lady Bhithi was outstanding,she was totally professional,totally helpful in every way.The whole sale was a pleasure.This is the Warrington store.
I was very pleased with the customer service shown by John at the Warrington HSL store when I went to see about purchasing a Stressless reclining chair. This was something I had wanted to treat myself... Ver mais
Detalhes da empresa
- Loja de Móveis
- também em
- Fabricante de Móveis
- Fornecedor de Equipamentos para Deficientes
- Fornecedor de equipamentos para mobilidade
Sobre HSL Chairs - Warrington
Escrito pela empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito pela empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informações de contato
Unit 2B, Junction 9 Retail Park, WA2 8TW, Warrington, Reino Unido
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Friendly, professional service and great products.
I was met with a friendly greeting, although no pressure I was left to browse at my own pace. When I needed help Brendan listened to me and very patiently explained my options. The IT system took some time to complete the order to my satisfaction but I had a cup of tea whilst it was sorted. All the staff were friendly and there was a lovely calm atmosphere in the store.
Great Sevice from Kate at Warrington
Kate was so patient and knowledgeable. She spent a lot of time with me to ensure I got the right chair for my needs. I am so looking forward to its arrival in a few weeks.
Thank you to Warrington HSL staff
We have just purchased a sofa from HSL Warrington the staff were very helpful and friendly especially Lynn and Len they were so patient, understanding and they certainly knew HSL furniture, they spent quite some time listening to all our requirements and advising us on all the products which were most suited to our needs they made the experience more relaxing and beneficial
Great Customer Service; Knowledgeable, Dedicated Staff.
I visited HSL Warrington store as I wanted a Stressless chair.
I was welcomed, offered tea and put at ease by Sarah who listened carefully to my requirements and comments.
She was very knowledgeable about the product and was able to address any concerns I had.
Sarah patiently helped me try each variation until I found the correct size and model that suited me best.
At no time did I feel pressured to buy. The staff do not work on commission and are driven only by satisfying the customer. (If only all stores were like that!)
Before I committed to buying, I wanted to give due consideration to the purchase I would make. I left the store with my quoted price and brochure.
The next day, I was back to buy – but had decided I wanted to choose a different colour.
As Sarah was with another customer, Brendan provided me with the material swatches so I could see all the colours available.
I was left in peace to go through them at my own pace, which I appreciated.
Eventually, I made my choice and completed my purchase.
I wish to thank Sarah - and Brendan – for their professionalism and patience.
This satisfied customer recommends the store and its staff to you.
Professional and knowledgeable staff
Professional and knowledgeable staff
Very pleasant and attentive
Lee and Carl were so very kind and…
Lee and Carl were so very kind and friendly with my mum, she was singing their praises when I returned home. They were quick, efficient and a credit to the company, many thanks for your care.
Excellent service from all at store
Excellent service from all at store. Time given to help choose appropriate colour for us . This included sending out swatches to help choose colour scheme for lounge.
The extras like coffee and biscuits was that extra that made you feel valued.
Our salesmen was Brendon but all the team helpful in us making the decision to buy.
Superb customer service and great products
Visited the Warrington store with my mother looking for a stressless armchair. We were treated superbly by Jo, who was very patient and understanding with my mother.
Jo explained all our options clearly and concisely. So much so, my mother was confident in her choice and she is now looking forward to her new chair. I would highly recommend HSL Warrington.
A very positive experience while…
A very positive experience while looking for a chair for my Mum. Lynn went through the whole process with us, was extremely helpful and informative and enabled Mum to find the chair to suit her.
We haven’t received the chair as yet but up to now will definitely recommend to others.
A big thankyou to Lynn.
Lovely Sara took care of us and guided…
Lovely Sara took care of us and guided us through the process of buying our new bed and furniture. She even made a lovely cup of tea and biscuits. A Big thank you Sara. Hope everything thing else goes as smoothly.
Store and delivery staff very helpful throughout.
Staff very helpful in store; ordering efficient and delivery on time.
Delivery personnel, Alex and Michal were efficient, very polite and exemplary.
Great help.
I visited HSL Warrington last Saturday Friday 13th March. I would like to say a big thank you to Sarah for all her knowledgeable help on the day. Sarah is a trainee and I feel that she will be a great asset for the company. My best wishes are with Sarah for her future career.
Brendan at Warrington was a pleasure to…
Brendan at Warrington was a pleasure to deal with and very informative on the product we purchased.
Very happy grandma
Went to Warrington store sales assistant was amazing needed a riser recliner with her help got just what I needed on Sunday15 March with her help got it delivered today 17th March by two guys Alex/Michael didn't leave till they made sure knew how it worked and I was happy with it
Really helpful and nothing too much…
Really helpful and nothing too much trouble. Especially Lynn who couldn’t have done anymore for us. Provided sample swatches to enable us too purchase other items for room
What was most pleasing was there was no hard sale and no pressure put on you to buy
Wonderful customer service
The experience of visiting the Warrington store was exceptional. It takes a lot of consideration to choose the right sofa and at no time did I feel under pressure to make a purchase.
I have walked out of many a furniture store because of intrusive and pressuring staff - I actually looked forward to going back to this store because of the respectful, helpful and friendly approach of the staff here.
The furniture speaks for itself in terms of comfort and finding the right fit for your shape and size.
Joanne, Brendan and Len are all so professional and take the time to really listen to you and help you find the right model.
Excellent help and service in choosing…
Excellent help and service in choosing the right chair to meet my husband's needs.
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