HSL Chairs - York Avaliações 

Diane in the showroom spent time making sure I chose the chair that suited me best and was extremely helpful.
Alex and Tom who delivered the chair were very efficient and explained the workings of the chair very carefully for me.

Delivery team rang with an estimated time of delivery. Damion and Carl P arrived dead on time with our new Stressless chair, which they carried round to the back of our house to place in the conservatory. They were friendly, courteous and efficient.
First class.

John and Jacquie from stockton
Excellent service
Very helpful and understanding
Polite and respectful

well made and Damien and Carl explained everything very well and cheerful

Staff at HSL York were very helpful when purchasing the chair and the delivery was on time and delivered by 2 pleasant and helpful gentlemen

Kind helpful service.
Delivery drivers

Overall great experience though had to wait 14 weeks (advised it would be 6-8 weeks) for delivery due to a mix up at HSL. Made enquiries after waiting 8 weeks and took another 7 weeks to arrive as the item is bespoke. HSL(Simon) was very polite however, knocked money off as compensation and the quality of the product is excellent.

Visited HSL with my parents to help them order new chairs. We were assisted by Diana at the York store who was extremely helpful and considerate and caring to our needs as my dad has dementia. The process from end to end to order 2 new chairs was seamless and I would highly recommend HSL and particularly the York store. This is our 2nd visit to this store and both times it has resulted in successful purchases. Thank you for you outstanding customer service and understanding. Diana was very understanding, knowledgeable and easy to get along with.

Earlier this year, I took my mum to HSL at York to purchase a new riser recliner chair. We were looked after very well by Diana and my mum is thrilled with her new chair. Very good customer service and high quality furniture.

Every person I spoke to was very polite and tried to be helpful. However their new system let them down. The chairs that I ordered didn’t arrive within three days as promised.They seemed not to have my order, I had to explain my problem over and over again.When they did arrive they had different hand sets,no instructions , no arm protection , no care kit,Altogether l was very disappointed.I ordered these chairs for my husband on his return home from hospital and they arrived over a week later.l have now accepted a price reduction .l would not use. this company again.

Delivery of chairs and assembly was done on time, speedily and efficiently.
Pleasant and courteous staff , Damion and Carl P.

Visited the HSL shop in York to purchase a recliner riser chair. Had a great experience helped by all the team there, but especially made special by Diana.
Could view and try different chair designs and amazed by there being a number of chair sizes. Found one that was just right. Thank you HSL and Diana.

Meeting the Tim was a wonderful experience, he was very caring and helpful and I’m positive I got the right chair for me. I’m so pleased.

Damion and Carl delivered our new sofa today.

Professional, courteous and polite, simple as that.

Good customer service in store when purchasing our Stressless chair.

Great delivery times, purchased on the Sunday, received a phone call the day after to arrange delivery for the Thursday afternoon.

Excellent customer service at the store
Not received item so too early to give a complete review

The Manager at York store Ollie could not have been more helpful and accommodating. Really good experience.

Helpful knowledgable staff. Gave space to look around not pushy. Delivery was on time and handled with care. Backup for a broken zip has been handled well and without any hassle

Visited my disabled son which saved him a visit to a store.
The advisors were very patient .Explained everything to my son .Both of them were really lovely .I would recommend the service and the chairs .They couldn’t be bettered .

Constructive advice, friendly attentive service, a very positive experience.