Huckle Bee Farms Avaliações 37

Order back on April 11th was charged immediately- emails are stating still in process. On May 11th was charged again for same order , different order number and higher price Emailed and still
Have not received response. This is so disappointing. Wish I would have read other reviews

I really hate to write this. I placed an order in March 2026. I received a confirmation email. However, April passed, and I received an email stating they were behind. Ok, I appreciated that, and the wife had met with an illness. Now it is June. I received an email towards the end of May stating my order had been shipped. I received a tracking number for USPS. I waited a week and checked; the item had not been picked up. I sent an email no response from Huckle Bee. I tried calling and received a message stating they were closed. They are Eastern time, so they would be ahead of Central. I called at 9:30 Central time. I received another message stating they were closed. I will send a message on their website. Hopefully, I will get a response

I ordered on March 9th. It has been almost 3 months and NOTHING! My status says “Infusing” and has been infusing since March 11th. I have emailed, posted on Facebook, and NOTHING! I ordered because it was a small business and veteran owned, which is very important to me. I don’t know that I will ever get my honey. So disappointed!

They charged me immediately for their product on March 4th this year. After 6 weeks I tried contacting them, got no reply, so I posted that I thought they were a scam and posted a notice from this site about their trust score. They contacted me via messenger that I should verify my data before publicly posting negative information. It is now June 1, and I've received nothing. I want my $97. backLLLL

Never received my product, no one responds to what's going. Do not reccommend wasting your money, it's obviously a scam

I ordered and paid for my order on 3-3-2026. I received an email on 5-13-26 saying that March orders were being sent out and April orders being readied. I've emailed customer service twice and nothing and it's now 90 days since I ordered and no word, nothing. My order should have been sent by now since tomorrow is June 1st & my order was on March 3rd.

I ordered several sample sizes on March 12 from Huckle Bee Farms and still have not received my order. I emailed them once and got no reply. I called twice and actually got a person. This last time I was told my order would go out last week or this week but I have received no confirmation that it has been shipped. I called again today at 2:30 and the phone message says they are closed even though the hours are til 5. What is going on? I ordered from them because I like to support small companies but this is absolutely ridiculous. They already billed me. If you are short on staff because of an illness then hire someone to help. I recently saw many flavors of their honey at the Root Candle shop in Medina, Ohio so they are legitimate. Had I known I could get their honey at Root I would have done that or ordered from someone else like Savannah Bee. Your customers are not happy. I hope they throw in some freebies for those of us who are waiting months to get orders. I have been waiting 2.5 months. If they want repeat customers they need to do something.

I ordered honey in March and its been over 2 months and never received the order.

I placed an order in February. Didn't hear a thing. Waited, then got an email that the honey was delayed. Ok cool. How long? No response. In the meantime I am being bombarded several times a week with emails. Asking me how did I like the honey. They have this sale and that sale and a tasty flavor to try. Did I want to order more, honey. NO!! I wanted my original order. I called and a very rude person said " well we had someone out sick" at this point I said there was little to NO communication. Your customer service and support is literally non existent. I'm the bad guy because you failed? Huh? They then canceled my order. ( Didn't tell me) So I emailed and received a very rude response back and that I should check with my bank. I did and it was refunded. 3 months after my order. This looks like a recurring theme with them. HORRIBLE customer service and blaming customers for being upset with their failures and poor communication. I'd like to add STOP sending me crap via USPS to order more of your invisible honey. Do not to business with them. There are plenty of other reputable honey places out there who can fulfill your order and don't talk crap to you and communicate with their customers. Also I dont remember the date I called but the review makes you pick a date. So I picked april fool's day. 🤣

I ordered on 3/4/26 and today is 5/22 and it’s still sitting in Bedford, PA since 5/13. This better be some great honey….that’s if I ever get it!

I placed my order on 3/1/2026, it is now 5/21/2026 and my order still hasn't even shipped. It's been difficult to get responses from customer service. Website says there are delays in shipping and that it is taking 30-40 days instead of the usual 20, but it's been 80+ days, 2 1/2 months and still no shipment.

I, like many of the other folks leaving reviews, placed an order on March 17th and have still not received my order. Today is May 21st. The website shows it's still in the "infusing" process. I only ordered sample sizes so this seems odd that it's taking so long. I emailed them and have received NO response. There is very little communication from the company regarding the delay - all I get is that once it's shipped, I'll receive an email with tracking info. I am starting to wonder if this is a legit company. Sadly, I don't think I'll be ordering from them again, as I can get good honey locally.

I placed an ordered on March 16 and it is May 20 and still have not received my order!I have called and the lady was very rude and told me at least 3 weeks and it’s been longer that that ,I know things happen but this is crazy ,bad for business it’s nothing to do any good to build on and all the stuff they are saying they are doing when they are not going to have any customers because their service has been so bad!

I placed my order on 3/3/2026 and didn't receive it until 5/16/2026. I waited 2 1/2 months with zero response from customer service on any of my inquiries and then when it finally gets here it's just regular honey, I ordered peach!!! To say I was and still am disappointed is an understatement. I ordered from them because they advertised a veteran owned small business in my home state of Pennsylvania. I could have got locally sourced regular honey from my grocery store for a lot less money...

I was looking forward to trying their products, but this has been a very frustrating experience. I placed my order on March 4, and as of May 20, it still has not shipped. The website continues to show the order as being in the infusing process.

I reached out through Instagram Business Chat and received a response on May 3 saying, Bottling your honey this week and shipping it out. More than two weeks later, there has still been no shipping update or tracking information.

I have also emailed the company and received no response. At this point, the lack of communication and ongoing delays make the business feel unreliable. If you are experiencing the same issue, you may want to contact your credit card provider about a chargeback.

I still haven’t received my order that I placed on March 8th … they do not accept phone calls you are put on hold and no gets back to you… my order has not even been acknowledged just a response saying it’s almost done infusing which has been at least a month if not longer…never again

ordered March 25 still waiting today gave them a three for the delay run around been infusing forever if it finally gets here depending on the quality may update the rating , since it was a gift it is definitely late

Order placed march 7th and like others say no helpful response from company.

Jim I see you respond here.

I have requested order be canceled and refund to my card be processed but have seen nothing.

Hoping to get response from here.

Sorry you are dealing with the things you are but not taking care of customers is not good for business.

I wish you the best!

I just read the other reviews on this site and it seems to be the same story! No delivery 2-3 months after ordering. I wanted the product for my daughter’s birthday but that has long passed. I’ve asked for a refund and a response to that. Buyers be aware!

We work with hundreds of American makers through My American Goods, and unfortunately Huckle Bee Farms has been by far the most difficult vendor experience we've encountered.

Orders went unfulfilled for over two months with extremely limited communication, leaving us to manage frustrated customers, refunds, and growing chargeback risk entirely on our side.

We were initially understanding and patient regarding the owner's family health situation. However, while severe fulfillment backlogs remained unresolved, the company publicly announced expansion efforts and construction of a larger facility. From a retail partner perspective, this was difficult to understand while customers with 60-90 day old orders were still waiting for fulfillment or updates.

At one point, customers who placed orders nearly 3 months prior were still without clear answers.

What was most disappointing was not simply the delays themselves, but the lack of proactive communication and accountability toward both customers and business partners, and when there was any communication it was rude, vague and condescending.

We ultimately refunded multiple customers out of pocket because protecting customer trust mattered more to us than protecting margins.

With over 200 maker relationships, we understand that delays and operational issues can happen. What matters is transparency, communication, and respect for the customer experience. Unfortunately, that was not our experience here.