hugmie.ie Avaliações 85

O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Big scammers, avoid at all cost,I bought a drone which didn't work, didn't fly at all, specifications says flyes 200 m and camera HD. Camara is not even 480p, the drone didn't fly at all. I we... Ver mais

Avaliado com 5 de um total de 5 estrelas

Went to hugmie in Blackpool Cork with my daughter for a new phone, staff went above and beyond to help us, even my my daughter a free snow angel she was thrilled. Price was much cheaper than other sho... Ver mais

Avaliado com 1 de um total de 5 estrelas

Very poor customer service Headphones broke after 2 days, cushion piece fell off and got lost. Refused to return to factory as piece was missing. Didn't care that piece was missing due to headphon... Ver mais

Avaliado com 5 de um total de 5 estrelas

My son accidentally put a tablet of mine in water. This tablet had some sentimental value so I rushed into the athlone hugmie store nearly frantic. The guy behind the counter discussed it may cost abi... Ver mais

Detalhes da empresa


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

85 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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Não respondeu a avaliações negativas

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Avaliado com 1 de um total de 5 estrelas

If I could give 0 stars I would ,Hugme…

If I could give 0 stars I would ,Hugme in Athlone sold me a faulty screen ,I went back and they denied there was a fault, went to another store today and they replaced the screen and it's now working fine ,maybe because I'm a woman they treat me like this ,they are known for this in the town and I should have listened to advice I got about them ,lesson learned
Avoid

8 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good Customer Service

I had a great experience at Hugmie Athlone. The customer service was excellent and very friendly, helpful, and professional. The staff went above and beyond to assist me, making sure I got exactly what I needed. I highly recommend this shop for anyone looking for quality service and phone accessories!

1 de março de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Poor quality of Customer Service

I went to HugMie in January of this year to get a screen replacement on my phone. I paid €150 to get it fixed. However, not even within two months of its warranty, the screen is broken a second time. I went to the shop in Liffey Valley on the 26th of February to ask for a repair and the staff were extremely rude to me. The sales assistant of the store was quite rude in his manner and told me that as my phone received physical damage it is not applicable for repair. The assistant suggested options for a further repair for an extra €120 that evening or repair the following morning the 27th February and as they did so, they told me to make up my mind as the time was "ticking". I found that quite off-putting and in all honesty, I did not want to do further business with a store that puts customers on the spot like that. It's rude.

26 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Defintely a 5 star

Defintely a 5 star
Was very happy with the service and found the lads so helpful.
Went in with my 2 Children to get screen repaired and all was brilliant so helpful and the guy turnt around and gave my girls a free gift which i thought was so nice.Such a nice thing to do!!
I will defintely be back again.

1 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Muhammad- thank you!!

After 3 unsuccessful visits back to the store to rectify a problem regarding a phone repair, we were finally offered help today from Muhammad. He was courteous, he listened & was helpful & investigated our repair history in order to assist us. Within one hour of dealing with him we left the store with our iphone repaired & finally functioning. I cannot recommend Muhammad in this store enough.

18 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Went into hugmie Liffey valley

Went into hugmie Liffey valley. New starter had came over and introduced himself to us but I did not catch his name. So well looked after when buying a phone, all the information we could have needed was given to us. ‘New starter’ was so friendly, helpful & loves a joke also which is great.

13 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Liffey valley hugmie

Went to the Liffey valley branch today, I found some real skullpanda figurines, I was absolutely ecstatic opening them! Had to go back and get the whole stock! One thing I must consider is that they are €15 each but they are so worth it! Highly recommend going there if you are visiting Liffey valley shopping centre!!!

30 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Portlaoise branch has very poor…

Portlaoise branch has very poor service. Staff is very rude and condescending. Pity because my child likes the shop. I was asking for a phone check prior to repairing it. The staff in question was very rude and said NO checking just fix rudely. Very rude. Will never return to this shop.

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was in Hugmie Corbett Court to…

I was in Hugmie Corbett Court to replace screen on my iP14 and also got some toys, it’s a very nice store to visit, the customer service I received was exceptional. What a nice guys there! Highly recommended!

5 de setembro de 2024
Avaliação não solicitada

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