Hummingbird Avaliações 

78
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hummingbird (our account manager is Courtney) are a pleasure to work with. They implement a strategy and our posts with ease and are incredibly patient when we have, at times, been indecisive. We woul... Ver mais

Avaliado com 5 de um total de 5 estrelas

I collaborated with Courtney on our social media. She was dedicated to understanding the brand and our style and was flexible with timing and ideas. I'm glad to have shared our first experience with... Ver mais

Avaliado com 5 de um total de 5 estrelas

We went to Web Windows for help with our advertising campaign for our most recent garden based product. From start to finish their service was friendly and they really helped us think outside the box... Ver mais

Avaliado com 5 de um total de 5 estrelas

Been using humming bird for a few years now and its been very been very helpful, especially Emily who has been in constant communication throughout our time.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

78 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(78)

6 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Invaluable asset at this time of year

We have worked with Web Windows for a number of years. Being in the seasonal products market, we find placing a number of ads at this critical point in the holiday season is an effective boost to our marketing campaign. We feel these ads represent good value for money and the Web Windows staff are very helpful and efficient.

31 de julho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

super effecient

We have got a fabulous ad going in the Independent magazine. All I had to do was briefly explain our message, pass on our website details and then web windows created a fantastic ad for us. Spot on, first time! Great value and no VAT charge as we are a charity. Thanks Guys.

17 de julho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant, friendly service.

Booked an advertisement in the Independent through Huw- he was very helpful and the speed with which the proof was turned around was brilliant. We are very happy with the final product, and I will definitely work with Web Windows again in future.

17 de julho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick & Very Efficient

I contacted Huw with a very last minute ad requirement.
He listened, understood, proofed and booked the whole thing in 20mins.
Excellent service
Rich Davies
Plumb Warehouse Ltd

11 de julho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I'M A TOUGH LADY TO IMPRESS, BUT HUW RAYNER CERTAINLY IMPRESSED ME TODAY !!

I was contacted by Huw Rayner regarding advertising. I accepted the offer Huw put to me, as he did it such a way that I didn't feel pressurised at all by his polite and friendly response to any questions I asked him. I was extremely impressed with the speed and efficiency the artwork was produced and sent to me, coupled with the fact I was totally amazed at how good and effective the artwork was ....and at such speed ! The whole experience was effortless from my side and I was thrilled at the cost and results..... Well done Huw - and I'm a tough lady to please !!
VIVIEN HERRERA-LEE N.E.BUSINESS WOMAN OF THE YEAR 2014.
PROPERTIES UNIQUE.

10 de julho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very helpful company that offered huge traffic gains at reasonable prices.

Once we had signed up for the offer we wanted, we basically sat back and relaxed as Web Windows put together our animated banner from scratch which was fantastic! The banner was very professional looking and something that we couldn't have created on our own.
I dealt with the Senior Digital Account Manager - Greg Hancock, and he couldn't have been more helpful, he made the whole experience very easy from start to finish, and he is certainly a credit to this company!
I can't recommend them enough, for a small business looking to get some traffic and interest from the web then this is certainly a very stress-less and easy process that WILL give results.

Thank you for your service!
Jamie
-Coolmorph™

20 de junho de 2014
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Helpful, friendly and understanding

We're not the biggest client of WebWindows but have built a good, balanced working relationship. Opportunities are presented based on the brief we have supplied (nothing irrelevant is ever suggested which saves loads of time!) and the sales team are friendly and approachable without being pushy or hard nosed.

Easy to work with

3 de junho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Very professional company but also very helpful which is quite rare these days.

They looked after me and helped in my change to a new company which made it move smoothly and effortlessly.

Many thanks to Andrew .

Regards.... Colin

29 de maio de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Overall Good, Friendly and Professional Experience

I have dealt with Jodie Hutson for a number of months now. I have always found her to be very helpful and understanding of our campaigns. She has provided a great deal of support and advice whilst our campaigns have been in progress. I am happy to endorse Web Windows Marketing and Jodie in particular, simply for what she has acheived on our behalf.

27 de maio de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great way to dive traffic to your website...and not expensive

The banner campaigns are a great way to drive additional traffic to your site...added to that you'll get great brand exposure with upwards of 1 million banners shown on a range of popular websites. We frequently use the "Cost per click" campaigns to drive traffic to sites...I'd recommend this approach if your business is looking to gain additional traffic to your website. However do make sure that you have a great "call to action" for visitors that arrive at the site through this process

21 de maio de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Independent and unbiased advice for responsive advertising - highly recomended

I've been dealing with Web Windows for a number of years across several e-commerce websites that my company owns. We find them a very good company to deal with and their staff are always knowledgeable and friendly.
My last campaign was to promote our website offering canvas bell tents and we used a combination of online banners and small ads in various colour supplements. We were able to successfully track the response generated and after costs a good profit resulted.
I would highly recommend Web Windows as being a very good company to do business with and will continue using them in the future.

2 de abril de 2014
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

one time wonders

when they were looking to get the advert and the money the phone did not stop ringing. once they had the advert, then all went quiet. We had zero response and then web windows processed the payment two weeks ahead of the scheduled date. They were all apologetic, but the general impression is of one time wonders who care little about you after the order is taken.

6 de novembro de 2013
Avaliação não solicitada
logotipo da Hummingbird

Resposta da Hummingbird

I'm sorry to read of your disappoint with regard the lack of contact from us after your advertisement had appeared. There is a simple explanation. Your appointed account manager Ruth Cowley started her maternity cover a much earlier than expected and unfortunately there wasn't any time for her to pass over her clients to someone else on her team.

I have tried contacting you by phone myself, but because you are in Israel at the moment this has proved difficult. However, if you would like to contact me on your return I am sure there are suggestions we can make in terms of future advertising which will generate a more than satisfactory response.

Web Windows prides itself on building lasting relationships with its clients and the testimonials and case studies throughout our website are testimony to this.

Andrew Mogridge
Managing Director
Web Windows

Avaliado com 5 de um total de 5 estrelas

Sound independent advice from this well run media agency. Highly recommended.

Our Account Manager Charlie has very patiently run through all the various online targeting options available to us and put together a schedule of activity starting with, a Run of Network campaign.

It has been very refreshing to find a company who invests so much of their time in ensuring we have an enduring business relationship. We tried lots of different types of traditional advertising in the past but couldn't find anyone to get us started with new media. The response to each campaign has been very impressive and we have been able to match the reported traffic from Web Windows and follow it through to Google Analytics. With each month they have come up with fresh ideas on how to tune the advertising so that the results continually improve.

Overall I would say that our business has benefited enormously from web windows media services and I look forward to continuing to do business with them for the foreseeable future.

3 de novembro de 2013
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Good to Start with Until they Have your Money...

If you are looking to use Web Windows be careful. They are very helpful in the initial stages and good at convincing you to take up their services, however, once Web WIndows have had your money they are less forthcoming. Being new to online advertising the person i dealt with was helpful and good at answering my questions and reassured me that a Run of Network campaign was the right thing for my business. However once i had paid for the advert (i paid the full agreed amount up front) they were less than caring. Firstly my advert was setup and they said they would send me login details. The login details didnt arrive and i had to contact them to ask for them. Secondly, they set up my advert on the wrong domain (they set it up on a .com domain instead of .co.uk - quite a basic but important mistake and a mistake that would have gone unchecked if i hadn't brought it to their attention). They were slow in replying to my emails and i had to constantly ring up to resolve problems that they forgot about or were ignoring. The actual advert did not produce the results i was hoping for, however i am willing to accept this as i was testing the water with my site and the advert. I only wish i had put my money towards Google Ad Words or SEO but Web Windows convinced me a Run of Network was best. Be careful when using Web Windows and i would suggest to not be as keen as i was to hand over the full amount as they clearly stop caring about you (the customer) as soon as they have your money.

8 de maio de 2013
Avaliação não solicitada
logotipo da Hummingbird

Resposta da Hummingbird

Web Windows takes customer feedback very seriously, it’s how we develop and maintain the products that we offer so it’s really disappointing to read through some of your comments. As a result we’ve taken some time to look into your campaign and how your account has been handled.

Regarding the response times, there have been 22 emails received and all were responded to within 24 hours, the vast majority were in fact replied to within a few hours. Even though the banner campaign is still only half way through it has already generated double the level of traffic we would normally expect - the click through rate is 0.57% which is considerably higher than the industry “norm” of 0.1%. We are invested in maintaining good relations with all of our clients so generally over deliver on the agreed number of impressions, I’m sure that this will be the case at the end of your campaign.

Right now it doesn't look like we have let our normal high standards slip although we do not want any of our customers to remain unhappy. I’d suggest that if you would like to discuss the matter further please let one of our team know, you can email back to speak with your account manager Charlotte Coups, and a director will assess the above before calling to speak to you. Perhaps you could indicate a preferred time and phone number if this is the case?

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