Very helpful staff when went into Shanklin Store to choose the size storage boxes we needed. Then, when ordering the remaining 8 we needed online, to be delivered to Shanklin Store the online system w... Ver mais
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Veja o que dizem as avaliações
Excellent service! A pair of long-handled gardening tools, etc expertly packaged and shipped to mainland, promptly & safely. Best value deal on Spear & Jackson spade, not only covering - but betterin... Ver mais
A empresa respondeu
Needed a gas canister for the Festival out of stock everywhere and no deliveries to Iow. Hursts click and collect amazing Ordered and clected within 24 hours. Shame about the Ventnor shop... Lov... Ver mais
A empresa respondeu
Always have a wide variety of stock. All staff are kind, helpful & friendly. I made a mistake on an order online & it was fixed immediately & my delivery came with no problems. Always recommend this... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Departamento
- Loja de Porcelanas
- Loja de Balcões
- Loja "Faça Você Mesmo"
- Loja de acessórios e ferragens
- Loja de artigos para reforma residencial
Informação fornecida por fontes externas variadas
Better known on the Isle of Wight as 'Try Hurst First'. If you want Tools or Nails etc, use the back door. Kitchenware or Lighting, then use the front door. As any Isle of Wight shopper knows, there’s something for everyone at W Hurst & Son. Now that service and value is available to all via the internet at www.hurst-iw.co.uk.
Informações de contato
33 Holyrood Street Newport, PO30 5AX, Isle Of Wight
- 01983 523636
- shop@hurst-iw.co.uk
- hurst-iw.co.uk
4,9
Excelente
13 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I ordered my item online and was…
I ordered my item online and was emailed giving me the option to have free delivery or free collection from my local shop
Great customer service
16 de junho de 2026
Resposta da Hurst Iw
Thank you for the review! We love giving our customers the best of both worlds, so we’re delighted that our delivery and collection options made your shopping experience easy and convenient. We aim to keep the process as simple as possible, and we’re glad you were able to choose the method that worked best for you. Thanks for shopping with us!
Kind Regards
Carl
Needed a gas canister for the Festival …
Needed a gas canister for the Festival out of stock everywhere and no deliveries to Iow.
Hursts click and collect amazing
Ordered and clected within 24 hours.
Shame about the Ventnor shop...
Loved Will and the crazy staff.
15 de junho de 2026
Resposta da Hurst Iw
Thank you so much for the feedback! We know how tricky it can be to find specific stock, especially when you need it in a hurry for the festival, so we’re thrilled our click-and-collect service saved the day. We always aim for the fastest turnaround possible, so getting you sorted so quickly is exactly what we strive for!
It’s great to know you enjoyed your experience with our team—they work hard to bring plenty of energy and helpfulness to the shop. We truly appreciate your kind words, and while we’ll also miss having a presence in Ventnor, we’re so glad we could still help you out!
Kind Regards
Carl
Online order
After ordering the whole process was streamlined. Kept informed all the way about progress of delivery
8 de junho de 2026
Resposta da Hurst Iw
Thank you so much for the feedback! We believe that keeping our customers in the loop is just as important as the delivery itself, so it's brilliant to hear that you found the process smooth and well-communicated. We’re glad we could keep things stress-free from start to finish. Thanks for choosing to shop with us!
Kind Regards
Carl
Excellent service
Excellent service.
Delivery arrived on the specified day and was early enough to leave me the rest of the day for myself.
Well done Hurst.
3 de junho de 2026
Resposta da Hurst Iw
Thank you for the kind feedback! We know your time is precious, so we’re thrilled that our team could get your delivery to you early enough to free up the rest of your day. We’re glad we could help get your project off to a flying start! Thanks for choosing Hurst—we look forward to seeing you again.
Kind Regards
Carl
Order arrived on time and was put in…
Order arrived on time and was put in exactly the right place.
2 de junho de 2026
Resposta da Hurst Iw
Thank you for the feedback! We believe that great service is all in the details—from arriving on time to leaving your order exactly where you need it. We’re glad we could make your delivery a stress-free experience, and we look forward to helping you out with your next project soon!
Kind Regards
Carl
Ordered before Hursts Shanklin store…
Ordered before Hursts Shanklin store had opened ready immediately after breakfast for click and collect
2 de junho de 2026
Resposta da Hurst Iw
Thank you for the fantastic review! We love a good 'breakfast-time order'—we try our best to get everything ready as quickly as possible so you can get on with your day. We're glad we could have your items waiting for you right after you finished your coffee! We look forward to seeing you at our Shanklin store again soon.
Kind Regards
Carl
The items that I ordered all came to me…
The items that I ordered all came to me and as is usual the Hursts Delivery person was polite, friendly and very smiley! It makes such a difference when you open your front door! I was very happy with all of my purchases that are well made and easy to use. Thank you very much.
31 de maio de 2026
Resposta da Hurst Iw
Thank you so much for the lovely feedback! We’ll be sure to pass your kind words on to our delivery team—they really do take pride in being a friendly face when they drop off your orders. It’s brilliant to hear that you’re pleased with the quality and ease of your new items; that’s exactly what we aim for. We’re so glad we could make your day a little brighter, and we look forward to delivering to you again soon!
Kind Regards
Carl
Reliable & trustworthy shop.
Always have a wide variety of stock. All staff are kind, helpful & friendly. I made a mistake on an order online & it was fixed immediately & my delivery came with no problems. Always recommend this shop. Much missed in Ventnor.
31 de maio de 2026
Resposta da Hurst Iw
Thank you so much for the kind words! We’re really happy to hear that our team was able to get your order sorted quickly—we know how frustrating a mistake can be, so we're glad we could make the fix a smooth one for you. It’s always our goal to keep a wide variety of stock on hand, so it’s great to know we had just what you needed.
Kind Regards
Carl
Excellent for Grinding
Excellent from day one. This item was the cheapest by far even when including the delivery charge. They wrote in large embolden on the box for the delivery person to wait longer for me to answer the door due to disabilities because I mentioned I needed extra time to answer the door due to my disabilities. They kept me updated via email about the delivery. It arrived a little earlier than the estimated delivery date which was very much appreciated. I have only had used the grinder a few days or so, I find it does the job perfectly well. Although it is a a coffee grinder, it works perfectly well to grind seeds, very far better than the nutrabullet - I grind linseeds/flaxseeds which are the smallest of seeds, and trust me, it does a very good job indeed. I emailed Hurst (IW) during the delivery, and there was a very speedy reply clearly suggesting an excellent customer service. I have had no need to contact customer service for anything else as everything went swimmingly well, and the grinder is much better than I expected as well as it being cheaper when purchased from Hurst (IW).
30 de maio de 2026
Resposta da Hurst Iw
Thank you so much for taking the time to share such a detailed review! We are absolutely delighted to hear that you had a seamless experience with us from start to finish.
Customer care is at the heart of what we do here at Hurst (IW), so I’m really pleased that our team could ensure the delivery process was stress-free for you. It’s also fantastic to hear that the grinder is performing so well—it’s always a bonus when a product exceeds expectations, and it's great to know it’s tackling those seeds better than your old machine!
Thank you for choosing us, and we look forward to serving you again whenever you next need a hand with your home or garden projects.
Kind Regards
Carl
Ordered goods payed on line
Ordered goods payed on line. With in 2 days was able to collect my goods very good service vety nicd staff
30 de maio de 2026
Resposta da Hurst Iw
Fantastic to hear! We strive to make our online ordering as smooth as possible, and we’re glad our staff made your collection experience a pleasant one. Thanks for the support, and we’ll be sure to pass your compliments along to the team!
Kind Regards
Carl
Always reliable
Always reliable. We miss you so much in Ventnor!
Good service. The delivery is good.
22 de maio de 2026
Resposta da Hurst Iw
Thank you for your kind feedback! We're pleased to hear that you were happy with both our service and delivery. Your support means a lot to us, and we look forward to serving you again in the future.
Kind Regards
Carl
Swift delivery to branch.
I went into the Shanklin branch looking for an electric food steamer. The staff on the counter said there were none. Returning home, I ordered one online asking to pick it up from the Shanklin branch. It arrived the next day, which was fantastic, but I would not have purchased from you if my husband hadn't suggested checking your online ordering system. I was surprised that your staff had not checked whether there was one in the warehouse and offered to get it delivered.
22 de maio de 2026
Resposta da Hurst Iw
Thank you for your review and thank you for trying our website after visiting our Shanklin branch. I have passed on the comments to the Shanklin manager who will look further into why this has happened. Thank you again for shopping with us.
Kind Regards
Carl
Home delivery unexpected
Home delivery unexpected. Put out a scarce tin of paint for collection. Dave at Shanklin an extremely helpful chap!
21 de maio de 2026
Resposta da Hurst Iw
Thank you for shopping with us, i'm pleased the paint was delivered ok in the end after the confusion. I will pass your thanks onto Dave.
Kind Regards
Carl
Great service excellent value for money…
Great service excellent value for money nothing not to like 👍
18 de maio de 2026
Resposta da Hurst Iw
Thank you for shopping with us and leaving a review.
Kind Regards
Carl
Quick delivery and quality products
23 de outubro de 2025
Resposta da Hurst Iw
Thank you for the review and rating, it is greatly appreciated.
Kind Regards
Carl
Resposta da Hurst Iw
Thank you for shopping with us and for the review.
Kind Regards
Carl
Great service
Great service. Super fast delivery and top quality parts. Well done and thank you.
15 de maio de 2026
Resposta da Hurst Iw
Thank you for the kind review and rating, it is greatly appreciated.
Kind Regards
Carl
Easy to order Great service
Easy to order. Delivery service quick and on time. Overall a brilliant service and great prices.
12 de maio de 2026
Resposta da Hurst Iw
Thank you for shopping with us and for the kind words.
Kind Regards
Carl
Very helpful member of staff
Very helpful member of staff, as usual, and as always a great price on the ironmongery that I was looking for. Additionally I was looking for over 50 of the same parts and when I saw there were only half a dozen on the shelf I asked and in no time the staff member had disappeared to another area and returned with the very number I needed. Rare and enjoyable local friendly feel to a very well stocked store.
11 de maio de 2026
Resposta da Hurst Iw
Thank you for the review and for shopping with us. Great to see that you were happy with the service.
Kind Regards
Carl
Once the order was placed
Once the order was placed, I was informed of a delivery date and time. Unfortunately I had another appointment on the same day. Not a problem, I had emailed my change of delivery info, and was assured this would be done. On arrival back home to collect my items everything was correct. I am very pleased with the attention to detail etc. Many thanks.
10 de maio de 2026
Resposta da Hurst Iw
Thank you for shopping with us and for your lovely review. I am pleased that we could help.
Kind Regards
Carl
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