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Detalhes da empresa

  1. Fornecedor de Sistemas de Ar Condicionado
  2. Loja de Fornos
  3. Fornecedor de Equipamentos e Sistemas de Aquecimento

Escrito pela empresa

HVAC Place is a U.S.-based online supplier of heating, cooling, and ventilation equipment, operated by Pranatek LLC out of Florida. We specialize in helping homeowners, contractors, and property managers find the right system at a fair price. Our catalog covers ductless mini-splits, PTAC and VTAC units, heat pumps, gas packs, furnaces, air handlers, and condensers. We carry trusted manufacturers including Mitsubishi Electric, Bosch, Goodman, Daikin, MRCOOL, Gree, Samsung, and Friedrich. We put special focus on the newest generation of high-efficiency, low-GWP R-454B and R-32 refrigerant equipment, so customers buying today are investing in systems built for tomorrow's environmental standards rather than phased-out technology. What makes us different is the support behind the sale. HVAC equipment is a significant purchase, and picking the wrong tonnage, refrigerant, or configuration is an expensive mistake. We help our customers size and match systems correctly, including indoor heads, outdoor units, line sets, grilles, and controls, before they order rather than after. We ship nationwide and stand behind every order. Have a question about a product or a project? Call us at 888-337-7262 or email orders@hvac.place. We are a small, responsive team, and we would rather answer your questions up front than sell you the wrong equipment.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

13 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(13)

13 avaliações nos últimos 12 meses

Escreva uma avaliação

Nós verificamos as avaliações

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

just what I needed

had the right piece of equipment at good price

20 de agosto de 2026
logotipo da hvac.place

Resposta da hvac.place

Thank you so much for the review! Please let us know if you need anything else! Have a blessed week!

Avaliado com 5 de um total de 5 estrelas

Thank You!

I wish I could remember the name of the associate that helped me.....Jackson, maybe? He was very nice and helpful. I had a weird situation and he was able to confidently handle it every step of the way. I had never heard of HVAC Place until this order and I'm very impressed. Sometimes supply houses are hard to deal with and those answering phones sound like they hate their jobs. Not the case with Jackson, very friendly and helpful. Thank you for helping me!!

11 de agosto de 2026
logotipo da hvac.place

Resposta da hvac.place

Thank you so much for your review Dona! Jackson is one of our best and brightest! Thank you so much for your business!

Avaliado com 1 de um total de 5 estrelas

Someone got the address wrong

Someone got the address wrong, also spelled my last name wrong. Was marked as undeliverable, bad address. Luckily my regular driver who had switched routes was asked about package and dropped it off to me. People need to pay attention!

11 de agosto de 2026
logotipo da hvac.place

Resposta da hvac.place

We apologize for that Mr. Dennis! This part isn't normally stocked so we had it shipped direct from the factory. We sent over the correct name and address. You did order on the 8th, shipped on the 9th, received on the 14th. We appreciate the 1 star even though you received your product pretty fast. Have a blessed week and we're thankful for the good delivery drivers out there!

Avaliado com 5 de um total de 5 estrelas

Ordering was a smooth process

Ordering was a smooth process. When I contacted them to make sure shipping was expedited, they answered promptly and were helpful.
Delivery happened on time and equipment in apparent good shape.

6 de agosto de 2026
logotipo da hvac.place

Resposta da hvac.place

Thank you Mr. Dan! We appreciate your business and glad we could help!

Avaliado com 3 de um total de 5 estrelas

Compressor

I received the compressor faster than another company. The only issue is I received the tracking info the day the item was to arrive.

10 de agosto de 2026
Avaliação não solicitada
logotipo da hvac.place

Resposta da hvac.place

Thank you for letting us service you Mr. Berry. Sometimes when we have to ship from our distro centers for products that aren't sold daily they don't provide us shipping right away as we're shipping thousands of products. We do apologize and are happy you received your compressor! Have a blessed week!

Avaliado com 5 de um total de 5 estrelas

HVACplace has fantastic customer service

I was helped by a HVACplace representative named Joseph and he went above and beyond to make sure that the part I ordered was the one that I needed and that it would get to me quickly. I can't say enough about the personal service he provided. Thank you.

27 de julho de 2026
logotipo da hvac.place

Resposta da hvac.place

Mr. John thank you so much for your review! We're glad Joseph could help you! Have a blessed week!

Avaliado com 5 de um total de 5 estrelas

I can recommend HVAC place

Joseph worked with me on any specific needs and concerns.

27 de julho de 2026
logotipo da hvac.place

Resposta da hvac.place

Thank you so much for the review Mr. Gibson! We're glad Joseph was able to get everything taken care of!

Avaliado com 1 de um total de 5 estrelas

I ordered a part for a customer back on…

I ordered a part for a customer back on the 16th of July. And paid for expedited shipping on top. Haven't seen nor heard from you folks on what's the hold up. I'm sure my customer is not very happy either

16 de julho de 2026
logotipo da hvac.place

Resposta da hvac.place

Mr. Grossman the sales manager emailed you several times with no response. When the billing and shipping are different addresses we have a verification process that accounting requires. Unfortunately you never responded. You were refunded. We wish you the best and hopefully you give us another chance to serve you.

Avaliado com 5 de um total de 5 estrelas

experience with the team

My experience with the HVAC plHVAC place was excellent speaking with Joseph and Jackson . they were very helpful with everything over and beyond making sure what I ordered was ready to go secured safe package correctly and was on time. It was a pleasure dealing with this company. I will use them again. I’m already having some other customers of mine that are going to use them so if you read this and you’re not sure what to do, you can trust these men they know what they’re doing and their product is excellent so once again, thank you for helping me out with my AC units.

21 de julho de 2026
Avaliação não solicitada
logotipo da hvac.place

Resposta da hvac.place

It was a pleasure working with you Mr. Lee! We're going to miss your daily calls! Have a blessed week!

Avaliado com 5 de um total de 5 estrelas

THEY ANSWER THE TELEPHONE!

THEY ANSWER THE TELEPHONE!
One prompt saying call be recorded, then it rings and THEY ANSWER! Fast, friendly, knowledgeable. Helped my pick out my unit. Received damaged (not their fault) and they shipped new unit IMMEDIATELY instead of waiting for the insurance claim to filed. Talk to them, talk to the owners!

2 de julho de 2026
Avaliação não solicitada
logotipo da hvac.place

Resposta da hvac.place

Thank you Mr. Robert, it was a pleasure serving you and we appreciate your business!

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