Hydroheat boiler installations  Avaliações 

275
O TrustScore é 5 de um total de 5

5,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My old boiler needed replacing. Ben was fantastic, guiding me through my options within the budget I had. Excellent communication; I was well informed about the progress of my job at all stages. The... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had Ben round to fix my old boiler which sadly had several issues and couldn’t be fixed. Ben helped me choose a new boiler and as I was without heating and hot water he fitted me in so quickly even m... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ben did a great job as usual...he is always the first person we contact if any heating jobs large or small are required. Had an issue with a radiator not warming up and Ben quickly found ,and fixed... Ver mais

Avaliado com 5 de um total de 5 estrelas

We switched to hydroheat for regular boiler services after british gas hiked there prices a couple of years back. They are very reliable, have great comunication and are friendly and professional. Ben... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Aquecedores
  2. Fornecedor de Caldeiras
  3. Engenheiro de Petróleo e Gás
  4. Serviço de Instalação de Gás
  5. Encanador

Escrito pela empresa

We solve hot water and heating issues by installing, maintaining and repairing boilers and central heating systems. We believe in trust, honesty and integrity and deliver a top quality service by being great communicators and always complete the job to the best of our ability.


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

275 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as avaliações

(275)

1 avaliação nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Quick service

Quick service, good communication and boiler service conducted as planned.

1 de março de 2022
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Thank you for the review Tony, we really appreciate it - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Great local service

I have been using Hydroheat for the past 5 years. Great service, friendly and honest. I would recommend 100%

25 de fevereiro de 2022
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Thank you for taking the time to leave a review Kevin. As always, it's a pleasure to work with you - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Highly recommend!

Highly recommend!
There’s some problem with the boiler switch in the place I rent. Property agency arrange Hydro Heat for me.

Ben done a brilliant job - he always arrives on time, find out the problem professionally and make plans rationally. He finished his job very efficiently. Also he put on mask and shoes cover whenever he went into our house. Thanks Ben for keep us safe. Furthermore, Ben tried to keep our place clean as much as possible so we didn’t need much clean up after his work. Very much appreciated it.

100% satisfied with the service!

23 de fevereiro de 2022
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Hey Selina, thank you so much for the excellent review, we are glad you were happy with the service you received - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Fantastic company

Couldn’t fault the experience with Hydroheat! Initially, I just wanted a thermostat put in but my boiler was that old I couldn’t have this. In the end I decided to have a brand new one. Ben advised of the best boiler with 10 year warranty and didn’t charge me for a wasted journey as he couldn’t fit the thermostat initially.
Ben was friendly and explained everything really well.
My new boiler and thermostat is fitted and working perfect :)
Ben also activated the warranty for me so I didn’t have to do anything which was great.
Great service and great company would definitely recommend and use again!

9 de fevereiro de 2022
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Hi Jade, we are so glad that you're happy with our service and your new boiler, thank you for the review, we really appreciate it - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Boiler service

Great service. We had to cancel our initial appointment due to covid but the team at hydroheat re-booked us super quickly for a time that suited us. Great communication throughout, including letting us know when Ben was 5 minutes away. Fast and efficient and would definitely use again! :)

27 de janeiro de 2022
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Hi Kelly, Thank you for the excellent review, we look forward to working with you more in the future, thanks again - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Very helpful and friendly

Very helpful and friendly. We had our boiler serviced in September and then Ben did some work to our flue.

Price is competitive - would recommend!

26 de janeiro de 2022
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Thank you for the review Roz, we look forward to seeing you for your next service! - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Good professional service

Good professional service, kept well informed via text and phonecalls pre visit, and work undertaken was efficiently carried out.

24 de janeiro de 2022
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Many thanks for taking the time to leave us a review Colin, we really appreciate it - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Awesome friendly service. Other reviews proved accurate.

Prompt friendly communications from booking through to install.
Ben was great, knowledgeable and happy to pass on some useful tips regarding my boiler setup.
Work done was a Nest Thermostat install, it was installed very neatly, exactly where I'd requested it. Will recommend and be using them in future when I eventually upgrade to a combi boiler.

20 de janeiro de 2022
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Thank you for the fantastic review, we really appreciate it, we look forward to working with you more in the future - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

HydroHeat taking customer service to another level

Firstly,it was refreshing to talk to someone on a land line. Sian,who I initially spoke to was so friendly, engaging and took her time in listening to my boiler issues. She sent through the details of my job via email,it was incredibley well presented and accurately detailed. Sian sent me timely reminders and kept me updated regarding COVID guidelines.
Ben came out today to do a full service on my boiler. Ben kept me informed via text and was early as he had finished his previous job sooner,which was good by me. Ben was clean and tidy,he wore coverings over his shoes. Ben is knowledgeable regarding current COVID guidelines,he kept his mask on all the way through. It's clear to see he's hard working and takes pride in doing a sterling job for his customers. Most importantly,my boiler is working noticeably quieter and a nice even sound to it. I can only but compare to previous services by other engineers,as 'mickey mouse'. Sian and Ben have taken customer service to another level and will be a hard act to follow. It's knowing that a good job has been done,gives me peace of mind. I'll definitely be turning to HydroHeat for all my future boiler needs.
I highly recommend you look them up,you'll be pleasantly surprised from the moment you talk to them.

30 de dezembro de 2021
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Thank you for such an amazing review Ash. We are really pleased you have been so happy with the service you have received. We look forward to working with you more in the future, thanks again - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

5 star service as usual

Saturday morning my smart thermostat stopped working and I was without heating. I phoned Hydroheat on the Monday and Ben came out after his days work was done and diagnosed heat control faulty. He restored the heating and contacted thermostat company. I contacted Hydroheat when replacement arrived and again despite a full diary Ben came out between jobs and fitted replacement. Amazing service from Sian in the office and Ben. Highly recommend

8 de dezembro de 2021
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Hi Fiona, we are so pleased we could get you up and running again, it is always a pleasure to work with you. Thank you for the amazing review, have a great Christmas and we look forward to working with you again in the future - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Brilliant hydroheat

Had Hydro heat around today for a small job.
From the initial quote phase to job completion they have been nothing but professional, they were quick and efficient in there communication when booking.
Ben did a brilliant job today and was professional and a job well done will definitely be using hydroheat again in the future

23 de novembro de 2021
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Thank you so much for your great review, we are pleased you were happy with your HydroHeat experience - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

One stop shop for central heating

We had a complete replacement of the central heating system including new boiler & radiators supplied & installed today by HydroHeat. Very pleased & impressed with Ben's quality of work & expertise with the end to end task. The job was completed as promised within the set timelines professionally. Would be recommending always to my contacts. Best wishes!!

18 de novembro de 2021
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Thank you so much for your lovely review, this really helps us as a business and assures us that we are fulfilling expectations, much appreciated - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service from the engineer to the office staff.

13 de outubro de 2021
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Thank you Richard, that is really great to hear, we appreciate you taking the time to leave your review - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Fabulous service

A lovely guy called Ben came to service my boiler. He was prompt, polite, courteous, and very knowledgeable when I asked for some advice. I will definitely be using and recommending HydroHeat in the future

1 de outubro de 2021
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Hi Emma, So pleased you were happy with the service provided, we look forward to working with you more in the future - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Lovely staff and engineers

Lovely staff and engineers, they have Great communication, good time keeping and completed the job to a great standard! Highly recommend. :)

16 de setembro de 2021
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Thank you for your review Chloe, we really appreciate you taking the time to do this for us - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Lost all pressure in system and there…

Lost all pressure in system and there was a leak coming from the boiler. Resolved issue and did a full service in a couple of hours efficiently and with explanations throughout, along with the remedial work undertaken and simply explanations given. All covid precautions were in place throughout. Will definitely use on an ongoing basis. Highly recommend.

15 de setembro de 2021
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Thank you for the great review Hugh, we really appreciate it, many thanks - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Very impressed with the HydroHeat Team!

Booked in for a boiler service as it had been 4 years since the boiler was fitted. Sian was really helpful in getting the job booked and Jamie was friendly, knowledgeable, diagnosed an issue, and did the job as promised. The post-service report was clear and thorough. Very impressed with the team! The first impression has been excellent.

8 de setembro de 2021
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

Hi Joel, Thank you for the great review - the whole team really appreciate it - Many thanks - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Leaking water pipes

From initial phone call to final fix less than 3 hours. Call out due to leaking water pipes in bathroom. Kept us informed of actions regularly. Friendly and professional throughout. Would recommend to family and friends
Cath and Alan

5 de setembro de 2021
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

We were glad we could help Cath, many thanks for the review - Team HydroHeat

Avaliado com 5 de um total de 5 estrelas

Boiler Replacement

Excellent job. I chose HydroHeat based on the good reviews and fair price, they did not disappoint. The work was quick and efficient (the boiler replacement was completed in just over half the estimated time). Jamie went above and beyond during the quote/job - filming short videos on how to use boiler etc. Will be using again in the future and recommending to friends/family.

2 de setembro de 2021
Avaliação não solicitada
logotipo da Hydroheat boiler installations

Resposta da Hydroheat boiler installations

It was a pleasure to do the work for you Jonathan. Thank you for your review, the whole team really appreciate the feedback - Team HydroHeat

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