PLEASE PLEASE PLEASE DO NOT BOOK WITH THIS COMPANY, I BOOKED 2 TICKETS FOR £14OO FOR AUSTRALIA, THEN WE HAD COVID, I LATER BOOKED FOR AN ADDIONAL £14OO, I TOOK SERIOUSLY ILL AND HAD TO HAVE EMERGENCY... Ver mais
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they are worst ever agent they are scammer because i bought ticket what of £700 from them since 2021 ,they are not return my money back ,anytime i call them they keep on posting me saying tomorrow... Ver mais
Absolute fraudsters. Look at Google reviews for honest reviews. They take your money then ask for more for another flight.Stories of people stranded at airports with their money taken and no ticket bo... Ver mais
Excellent service. Ken was extremely helpful and patient. Found me amazing direct tickets at an amazingly low price. I would definitely recommend. Tickets were issued straight away and I had no issues... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Hyper Air Travel is an ATOL protected company (ATOL no - 10434) and excels in providing lowest fares for flights, holidays, tour packages, business travel, Honeymoon packages, Car hire, and visa assistance. We aim to offer our customers simple and impartial advice. Booking with us is the most convenient way to create a holiday that you can be rest assured will suit you, without the big price tag. All you have to do is ring us and our travel advisers will take care of the rest. Many of the traditional big brand operators don't have the flexibility we do, because we're independent. This means we can find you cheap flights and get you into places that give us special deals, or upgrades.
Informações de contato
11 Bedford Road, SW4 7SH, Clapham North, Reino Unido
- 02071837008
- info@hyperairtravel.co.uk
- hyperairtravel.co.uk
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Rebecca was very good at her customer…
Rebecca was very good at her customer service, excellent communicator, very calm and compassionate when I was distressed and frustrated whilst sorting a failed travel plan. Rebecca offered reassurance while dealing with a very difficult situation, and I believe these are the qualities a sales person requires to be able to serve customers. I also spoke to a few other agents who were equally helpful. I recommend Hyper Air Travel 100% as they will fight for you all the way. Well Done Rebecca!!! High 5 to Hyper Air Travel!

Resposta da Hyper Air Travel
The best company around the staff go…
The best company around the staff go the extra mile to help in these hard times,give them a try you won't be disappointed ,help keep them going great prices
Philip newell 9/10/2020

Resposta da Hyper Air Travel
Thanks
Thanks
All the members of the staff were kind and considerate and they carried out their duties and responsibilities with a high degree of efficiency and commitment.

Resposta da Hyper Air Travel
Justin is really good
Justin is really good , dealt with my booking really well

Resposta da Hyper Air Travel
Ken from Hyper Air Travel saved my holiday!
Ken from Hyper Air Travel was so so very helpful in untangling the complicated mess I made of an online booking. He very patiently listened to my problem, and in the most professional manner was able to get to the crux of the matter, surmount all the obfuscations of lastminute.com's wrong information and miraculously actioned my check-in which lastminute.com's links absolutly failed to do (lastminute.com would not even respond to my desperate phone calls - grrr!) Hyper Air Travel is truly an Experienced and utterly Professional Travel Agent +.
Also Hyper Air Travel would not accept any payment for the service they provided me - I will certainly use them for my next trip

Resposta da Hyper Air Travel
Mr Snowwhite Caswell Lukhele
Very very good service I received from you guys you have answered all my question I ask. I wont herciated to book with you in future.
Thank you keep up the good work

Resposta da Hyper Air Travel
Great services…
I was overwhelmed with such great services been provided to me and my brother, good staffs and they are always ready to help you with all your needs and find a best solution to your bookings
Am glad to have spoke to Rebecca, shes very good and so productive in everything situation you find yourself in...
Thanks again for your good services
Am grateful!

Resposta da Hyper Air Travel
Helpful customer service agent
The customer service agent was very helpful and understanding.All my queries were answered and I feel satisfied with this service I recieved and my flight ticket.

Resposta da Hyper Air Travel
I am really happy about the way the…
I am really happy about the way the…
I am really happy about the way the agent Trevor handled everything 100% good

Resposta da Hyper Air Travel
I am really happy about the way the…
I am really happy about the way the agent handled everything

Resposta da Hyper Air Travel
I experienced a lot of trouble with…
I experienced a lot of trouble with Barry, however trevor and Ken were absolutely brilliant and I wouldn't hesitate to use their services again. First class service!

Resposta da Hyper Air Travel
She was polite she was very good…
She was polite she was very good understanding very nice lady and good service I'm so happy for the service

Resposta da Hyper Air Travel
Great services and Good customer relation
Hyper Air travel,are very good people to purchase with,especially ken Ahuja is the best,Ken is very calm man a good listener,during this covid 19 they have been cancelling my ticket everyday ken really stood by me,he is a very supportive Man am really in a bad shape ken stood by me by calling me on the phone until my ticket is done,he called till I board to make sure am ok..Hyper Air travel is great good service,great customer relation for sure am coming back Again and Again

Resposta da Hyper Air Travel
This is my first time dealing with this…
This is my first time dealing with this company but I’ll most certainly be doing business with them in the future. They were professional yet friendly at the same. They ensured that they informed me every step of the way, what exactly to expect and came through in the end, with a positive outcome. Thanks Hyper, I can now look forward to my holidays.

Resposta da Hyper Air Travel
I would absolutely recommend jason from…
I would absolutely recommend jason from hyper air what an absolute 100% helpful agent if you can ask for this fella diamond geezer

Resposta da Hyper Air Travel
Rebecca was great words can't explain

Resposta da Hyper Air Travel
An average agent with efficient…
An average agent with efficient customer service. Professional approach in every question I asked. Every stage of the booking was followed by an email. When I finally queried the airline I booked with I did not receive detailed explanation as I expected.I totally understand that agents cannot take responsibility for bad reviews on airlines platforms.I would have appreciated a more formal email with regards to my concern.I will put a more positive review once I have travelled.

Resposta da Hyper Air Travel
Booking process was great
Booking process was great. Very knowledgeable and helpful and able to give some great deals.

Resposta da Hyper Air Travel
I have dealt with many a travel agency…
I have dealt with many a travel agency over the years but trust me when I say BlueBerry are on the ball they get things done, they have never tried to fob me off, one has to understand they have many customers to try and help and they will get around to you in a day or so. Well done Trevor, Barry, James, and Betty.
Phil

Resposta da Hyper Air Travel
Very Happy with Hyper Air Travel
Very Happy with Hyper Air Travel
I dealt with Ken he was so helpful in finding me and my family a affordable fly. I will definitely be using them again

Resposta da Hyper Air Travel
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