I order from Iberico Foods quite often, mainly to get my son’s favourite Cola Cao, and honestly they never disappoint. Orders are always dispatched so quickly, everything arrives perfectly, and the... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was under a tight timetable and the company was very responsive. I wanted a delivery for the bank holiday weekend and due to a snafu, I was not able to complete the order until the day before the we... Ver mais
Great shopping experience! Easy to find and navigate the website, good selection of products. They arrived next day with no issue, a few cans had a bit of a dent as they hit each other on the way but... Ver mais
Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... Ver mais
Detalhes da empresa
- Loja Especializado em Presunto Curado
- Loja de Queijos
- Empório Gourmet
- Serviço de Entrega de Mantimentos
- Atacadista de carnes
- Atacadista de frutos do mar
Escrito pela empresa
We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!
Informações de contato
Unit 25, Winterpick Business Park, BN5 9BJ, Henfield, Reino Unido
- 01273 590282
- customerservice@ibericafood.com
- ibericafood.com
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
prompt and accurate delivery
Brilliant products and speedy delivery
Great cod croquettes and speedy next…
Great cod croquettes and speedy next day delivery
Amazing!
Delivery on the same day!!!!! I couldn't believe how quickly they brought the taste of Spain to me! Muchas gracias ❤️
The products are great but the parcel…
The products are great but the parcel was broken and badly handled. Moreover, I ordered the food on 8th August 2024 and it arrived 5 days after, on 13th August 2024.
Quick Easy Delivery
Bought as a gift. Very quickly delivered and enjoyed by my friends
Great service, end to end
Well managed, had everything in stock, exceedingly polite service with a courier speed to match.
I had to make a last moment adjustment to my order and Martin from Iberica Spanish Food could not have been more helpful. Truly excellent service, end to end.
Thank you
Very unlikely to use again
Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top. Also jar of tuna had been so shaken around 25% tuna in tiny bits - for a £6 jar.
Called and complained - very polite, hence very grudging 3rd star. Photos requested of all damage, and then more as angle not right. Provided promptly, but 24 hours later, silence.
Hugely disappointed. Have not yet used most products, can only hope they make up for experience so far!
GOOD OIL, SERVICE & COMMUNICATION
Good communication from the vendor and their carrier, and a satisfactory delivery time. This is a good quality, adaptable olive oil, which we have used before, and in these cost inflationary times, the price remains competitive.
Great value and an easy ordering and…
Great value and an easy ordering and delivery experience.
Good food
The pancetta was basically a chunk of fat with no meat at all, but thats fine, other than that all good quality food
Good product and price
Good product and price - but the delivery is too slow for the amount charged for delivery hence the 3 stars.
Painless transaction not cheap but…
Painless transaction not cheap but prefect service
Bad products presentation
Tuna jars' metal lids rusted, apparently advertised on the web product ("product discounted due of lid rusted") information not visible unless you click the pictures, no transparent information.
Olives cans dented in various areas.
Both products with really bad presentation that can affect the quality of these food. I don't know if I can trust these products.
Customer service's answers really poor, always blaming something else (advert, courier) etc. I sent pictures to customer service of both products but it did not help. You can not see products with this presentation in a supermarket.

Resposta da Iberica Food
Quick delivery but unfortunately one of…
Quick delivery but unfortunately one of the items was incorrect. No exchange as it’s a frozen product. By way of explanation an email indicating that the item I purchased (listed on their website) was unavailable and to be discontinued, so I was given a similar one. Better service in other Spanish food websites…
The meat was fattier than expected and…
The meat was fattier than expected and of the 4 pieces 2 were not really usable as pluma.the taste of the meat was very good.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







