Do not order from them
Do not order from them, they sent me a MTB to the value of £1500. Firstly they sent my bike to the wrong address, I took the day off work and waited all day and was not delivered. I eventually called Fedex who told me the address was incorrect on the delivery label. The next day i asked my housemate to wait in for it. The bike was received with a dent on the top tube, they originally repsonded by telling me Cannodale will only offer me £100. After i refused this they told me that i would have to return the bike but in its original packaging. The damage was noticed when i was applying the invisframe. I told them this and they then offered me £150 which is still a joke. Anyway I also paid an extra £50 for qaulity assurance and assembly which they have completely refused any responsibility for. You would hope that you get the service you paid for. They do not listen and have ignored my request for this to be refunded. DO NOT ORDER from here and if you do I wouldnt bither paying for the additional service of qaulity assurance and assembly as they do not carry the service out efficeintly or even at all for that matter. Disgrace. No responsibilty taken for a poor service.
