Updated on 4-16-26: I ordered the under-counter ice maker. While I was concerned when I could not get the tracking number to work and could not find a phone number to call them, Icepure answered... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Phenomenal filter. I connected it a bit differently than it's "intended" for in that I simply run the filtered water to a small faucet added to my sink and two refrigerators. It's rated for 5 years/4... Ver mais
Great reliable easy to use product! Love how it lets you know when filters need changing. And changing filters are a snap to install! No more hiring someone to change them out!
Any other equivalent ice maker was twice the price of the IcePure and this unit produces double the ice capacity of our old undercounter machine. It is more noisy and the ice comes out in large squar... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded in 2014, ICEPURE aims to transform residential plumbing systems and make high-quality, filtered water accessible in homes across America. Using cutting-edge reverse osmosis technology and contaminant-removing filters, our water purification solutions are 100x more effective than simple pitchers or faucet attachments. We develop user-friendly yet technologically sophisticated products, with conveniences like tankless machines, low-maintenance filters, and monitoring apps. With ongoing R&D focused on the next generation of water safety and environmental health, ICEPURE is paving the way for smarter homes and a sustainable future.
Informações de contato
3717 San Gabrlel RIver Pkwy, 90660, Pico Rivera, Estados Unidos
- service@icepurefilter.com
- icepurefilter.com
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great reliableOn demand R/O system easy to use product
Great reliable easy to use product! Love how it lets you know when filters need changing. And changing filters are a snap to install! No more hiring someone to change them out!
Not allot of direction and almost…
Not allot of direction and almost impossible to talk to someone from your company.

Resposta de ICEPURE
How do I clean and maintain my machine?
Icepure delivers
Updated on 4-16-26: I ordered the under-counter ice maker. While I was concerned when I could not get the tracking number to work and could not find a phone number to call them, Icepure answered by email and the ice maker arrived promptly on day 8.
Great filters
Great filters, perfect fit. I don't have to descale my machine as much when I use these filters.
This is a reorder of water filters that…
This is a reorder of water filters that was easy to order and received quickly.
The ice water ice maker is great we…
The ice water ice maker is great we love it .the delivery was great no damage works great
Part was too short and is worthless
Great product excellent customer…
Great product excellent customer service highly recommend
I love my undercover water filtering…
I love my undercover water filtering unit. Ordering this relacement filter was quick and easy and it was shipped and received very promptly. Thank you!
Great Value with some disappointments.
Any other equivalent ice maker was twice the price of the IcePure and this unit produces double the ice capacity of our old undercounter machine. It is more noisy and the ice comes out in large squares...needs to be broken up by hand. Also a minor point, but no place to put the scoop! Overall the unit works great, we have to turn it down to control the ice volume for our house. Haven't used the phone app yet but based on the other icemakers out there, I would probably buy this unit again.
My three‑pack of fridge water filters…
My three‑pack of fridge water filters included one that lacked the safety plastic wrap. When I let the company know, they refunded me for that filter, even though the fault most likely lay with Amazon for reshipping a returned, opened item.
Phenomenal filter
Phenomenal filter. I connected it a bit differently than it's "intended" for in that I simply run the filtered water to a small faucet added to my sink and two refrigerators. It's rated for 5 years/40,000 gallons which equals 22 gallons per. Since we only use a couple gallons per day, is it going to be usable for 50 years!!!??? I don't know if that's legitimate, but I do l know it's rated for a NICE amount of water and works great!
Confidence
The Technician was very efficient and knowledgeable about his task and how to install and operate it.
Filter discontinued
4 stars until I actually receive my filter. Update to my previous review. IcePure has been very proactive (beyond my expectations) in getting me a RO filter for my IcePure filtration system. My purchase of their RO machine 4 years ago was not cheap. That said, it is a good machine, however It requires 2 different type filters. Both need replacement approximately every 2 years. The filters together run about $100+. The 2nd year I replaced them there were no problems. It is now time to replace them again and I can no longer find the UTR400 RO filter. It appears to have been discontinued, but I can’t say for sure. IcePure has found and ordered a compatible filter for me. Their customer service is better than I’ve seen in decades. They will resolve any issues to the best of their ability.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







