Afgelopen december besloten wij voor IceTubs te gaan en vroegen een offerte aan. Deze kregen wij keurig opgestuurd en voordat wij een keuze gingen maken kregen we thuis een ernstig zie... Ver mais
A empresa respondeu

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Afgelopen december besloten wij voor IceTubs te gaan en vroegen een offerte aan. Deze kregen wij keurig opgestuurd en voordat wij een keuze gingen maken kregen we thuis een ernstig zie... Ver mais
A empresa respondeu
Icetubs has a very helpful staff. Perfect customer service and logistics. Tha sauna is very easy to assemble and the barrel is easy to install and both are of high quality. I am completely satisfied,... Ver mais
A empresa respondeu
I have had my Ice Tub XL just coming up to 2 years, was still in warranty period. I had a problem with refrigeration unit and emailed them. They contacted me straight away and sent me some videos of... Ver mais
A empresa respondeu
I’m honestly so happy with my Icetubs experience. Hands down, the best ice bath on the market. From day one, the customer service has been top-notch. They’re super quick to reply, answering any ques... Ver mais
A empresa respondeu
Icetubs delivers award-winning ice baths that go beyond cold therapy. Powered by our advanced Icetubs Engine™, you get precise temperature control ranging from 3ºC to 38ºC, making it perfect for both cold and hot therapy. Each tub is handcrafted with top-quality materials and designed for full submersion, while the 3-step filtration system keeps your water clean and clear. Whether you're a beginner or an experienced user, you can easily set the temperature to match your needs and comfort level. With versatile designs to suit any space, Icetubs combines craftsmanship, innovation, and performance to support your recovery, wellness, and daily routine. Join the cold
Nieuwpoortkade 16, 1055 RX, Amsterdam, Holanda
Great product with extremely helpful back up.

Resposta da Icetubs | Commercial & Residential ice baths
Afgelopen december besloten wij voor IceTubs te gaan en vroegen een offerte aan. Deze kregen wij keurig opgestuurd en voordat wij een keuze gingen maken kregen we thuis een ernstig zieke hond waardoor we even wilden wachten met onze beslissing te nemen. Hiervoor was alle begrip en geduld en dit waarderen wij ontzettend.
Toen we na een aantal dagen vertelden dat we voor de IceTube gaan werd er als eerste gevraagd hoe het nu ging met de hond. Heel attent en vriendelijk.
Ook was het geen probleem de IceTube later te leveren omdat hier in het noorden van Zweden veel sneeuw lag en we daardoor geen plek hadden om hem te plaatsen.
Twee weken geleden is de IceTube geleverd en deze was keurig verpakt. Het aansluiten ging makkelijk en inmiddels dippen we elke dag. Het water wat ering ging was 9 graden dus maar gelijk op die temperatuur begonnen.
Wij waren ijsbaden al gewend dus dat was geen probleem.
Alles bij elkaar dus een volle 10😃
Super mooi product
Goede service, snelle reactie
Vriendelijke mensen
Een aanrader voor iedereen!

Resposta da Icetubs | Commercial & Residential ice baths
Icetubs has a very helpful staff. Perfect customer service and logistics. Tha sauna is very easy to assemble and the barrel is easy to install and both are of high quality. I am completely satisfied, thanks!

Resposta da Icetubs | Commercial & Residential ice baths
I had a very positive experience with this company. The customer service was responsive, helpful, and quick to assist with my request. My order was handled efficiently, and I really appreciated the attention to detail in making sure everything was correct. Overall, a reliable and professional service. I would definitely recommend them and would be happy to order again.

Resposta da Icetubs | Commercial & Residential ice baths
Good customer service.
Good products 👍

Resposta da Icetubs | Commercial & Residential ice baths
I have had my Ice Tub XL just coming up to 2 years, was still in warranty period.
I had a problem with refrigeration unit and emailed them. They contacted me straight away and sent me some videos of how to fix the problem, nothing worked, I send them videos back of what was going on.
Without any hesitation they sent me a replacement refrigeration unit, I detached my unit and retuned it to the driver when he delivered the replacement. It was easy to assemble and works perfectly now. Very happy to recommend this company and have done so, their after sales service is of the highest quality.

Resposta da Icetubs | Commercial & Residential ice baths
Excellent customer service. After ordering you are getting a fantastic customer journey until the icetub finally arrives. The quality is perfect and of course if you use it regularly it is absolutely fantastic for your health. I like most that you can adjust the temperature. This makes it easy to get used. Start with 12 degrees !

Resposta da Icetubs | Commercial & Residential ice baths
English Version
Overall, I am very satisfied with my experience with Icetub and the ice bath.
From the very beginning, the support was excellent. Many of my questions were proactively addressed and clarified before the purchase, which gave me a strong sense of confidence in both the product and the process. The purchasing experience itself was smooth, straightforward, and completely unproblematic.
The only aspect that did not go as planned was the delivery — however, this was clearly an issue with the logistics provider (DB Schenker), not with Icetub. I was initially given a delivery date and was able to select a suitable day. Unfortunately, on that day, no one showed up, and communication from the logistics side was lacking. There was no clear information about when the delivery would actually take place.
Icetub, however, was very supportive during this phase and actively tried to investigate the issue and assist where possible. Even though the situation could not be fully resolved immediately, their responsiveness and effort were highly appreciated.
Eventually, the delivery was rescheduled at very short notice (“delivery the next day”). While this worked out in the end, it was somewhat challenging given the weight of the ice bath (113 kg for the barrel alone), as organizing help on short notice is not trivial. Fortunately, thanks to the shipment tracking, I was able to estimate the delivery time and prepare accordingly.
Now that the ice bath is installed and running, I am extremely happy with it. It looks great, operates quietly, and works perfectly. I use it regularly and really enjoy it.
In summary, I can definitely recommend Icetub.
It is not inexpensive, but in my opinion, absolutely worth it.
⸻
Deutsche Version
Insgesamt bin ich mit meiner Erfahrung mit Icetub und dem Eisfass sehr zufrieden.
Der Support war von Anfang an hervorragend. Viele meiner Fragen wurden bereits vor dem Kauf mitgedacht, besprochen und geklärt, was mir ein sehr gutes Gefühl gegeben hat. Auch der Kaufprozess selbst verlief reibungslos und unkompliziert.
Der einzige Punkt, der nicht optimal lief, war die Lieferung – wobei das klar am Logistikdienstleister (DB Schenker) lag und nicht an Icetub. Zunächst wurde mir ein Liefertermin genannt, und ich konnte mir einen passenden Tag aussuchen. An diesem Tag ist jedoch niemand erschienen, und die Kommunikation seitens des Logistikers war unzureichend. Es gab keine klare Information darüber, wann die Lieferung stattdessen erfolgen würde.
Icetub hat in dieser Situation sehr unterstützend reagiert und versucht, den Sachverhalt zu klären und zu helfen. Auch wenn sich das Problem dadurch nicht direkt lösen ließ, war das Engagement sehr positiv.
Letztlich wurde die Lieferung dann sehr kurzfristig neu angesetzt („Lieferung am nächsten Tag“). Das ist bei einem Gerät mit einem Gewicht von 113 kg (allein das Fass) natürlich etwas herausfordernd, da man entsprechend Helfer organisieren muss. Dank der Sendungsverfolgung konnte ich den Lieferzeitpunkt jedoch grob abschätzen und mich darauf einstellen, sodass die Anlieferung am Ende gut funktioniert hat.
Inzwischen steht das Eisfass bei mir, ist aufgebaut und in Betrieb – und ich bin sehr zufrieden. Es sieht sehr gut aus, arbeitet angenehm leise und funktioniert einwandfrei. Ich nutze es regelmäßig und habe große Freude daran.
Insgesamt kann ich Icetub klar weiterempfehlen.
Es ist keine günstige Anschaffung, aber aus meiner Sicht definitiv ihr Geld wert.

Resposta da Icetubs | Commercial & Residential ice baths
I’m honestly so happy with my Icetubs experience. Hands down, the best ice bath on the market. From day one, the customer service has been top-notch. They’re super quick to reply, answering any questions almost instantly and always finding a way to help. It’s hard to find this kind of personal touch lately!
The quality is amazing, and they really walk you through everything you need to know about maintenance. If you’re looking for pro equipment and a team that actually gives a damn about their customers, this is it. Highly recommended!

Resposta da Icetubs | Commercial & Residential ice baths
Mein Eisfass läuft seit über zwölf Monaten sehr zuverlässig. Ich hatte jetzt mal Probleme mit dem Durchfluss auf eine Frage wurde mir sofort geantwortet und geholfen.

Resposta da Icetubs | Commercial & Residential ice baths
Good communication and prompt delivery.

Resposta da Icetubs | Commercial & Residential ice baths
Great and inspiring story combined with a top service

Resposta da Icetubs | Commercial & Residential ice baths
Ordered the IceSauna, very pleased with the quality !

Resposta da Icetubs | Commercial & Residential ice baths
The Icetubs Ice Bath is part of my daily routine and a wonderful piece of equipment. Since using it, I noticed less muscle sourness after training and an improvement of my sleep. I highly recommend the Icetubs Ice Bath!!

Resposta da Icetubs | Commercial & Residential ice baths
I´m very delighted with that product(IceBathXL).
I´m taking cold plunges for over 5 years right now during winter time.
But now with the Ice Bath, it's more convenient than ever before to get my daily dose of ice! Also exited to use it during summer....
The bath itself is very well-made and better than you can imagine from only the pictures on their homepage.
Customer support is really fast, and you don't have to wait long for any questions you ask.
In the first weeks, you also will experience a very nice smell from the thermo-wood. I hope they also will sell some caring-oil in the future to restore smell&wood quality...
Definitely looking forward to see more growth with that company!
P.S
My Ice Bath is placed outdoors and meanwhile no problems at all!
Connect with me via Insta:
@reconnect.rituals
Take care,
Chris

Resposta da Icetubs | Commercial & Residential ice baths
I bought the Ice Barrel and Sauna from Ice Tubs and love both products.
Excellent built quality and the service and support is outstanding.
Highly recommended.

Resposta da Icetubs | Commercial & Residential ice baths

Resposta da Icetubs | Commercial & Residential ice baths
Great professionals, helpful and kind staff !
Everyone I spoke with was very friendly and supportive!

Resposta da Icetubs | Commercial & Residential ice baths
Wir sind sehr zufrieden mit dem Produkt. Es hat auch alles reibungslos geklappt und die Unterschtützung war hervorragend. Nur zu empfehlen.

Resposta da Icetubs | Commercial & Residential ice baths
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