iDatam Avaliações 

4
O TrustScore é 3 de um total de 5

3,2

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Detalhes da empresa

  1. Empresa de hospedagem na Web

Escrito pela empresa

In the current digital environment, iDatam Dedicated servers are essential since we provide companies with a dependable and effective infrastructure solution for hosting their online platforms, apps, and data. Our specialty is providing enterprises with exclusive access to the computing resources required to run their operations through the lease of physical server. Dedicated servers enable businesses to confidently grow their online presence by providing powerful network access, configurable server settings, and continuously technical assistance.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

4 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(4)

2 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Cheap & Great Hardware

I have been using Idatam to host my Servers now for about 5 months. It took a bit to get my machine at fkrst (to be fair, I did place the order the day before Christmas Eve and got it 5 days after) but has been a pleasent experience since then

Other than that, the service has honestly been great, no lag, no downtimes ever, no outages, while keeping a stable, cheap price!

Support team is decent, you will have to wait a bit if you try to contact them outside their working hours, but that should be expected

23 de dezembro de 2025
Avaliação não solicitada
logotipo da iDatam

Resposta da iDatam

Thanks for the awesome feedback! We're glad to hear the hardware is performing well and that you’re enjoying the "no lag" experience. We aim to keep our prices stable and our service reliable, so it’s rewarding to see that reflected in your experience. Thanks for being part of the iDatam community!

Avaliado com 1 de um total de 5 estrelas

Bad reselling story

This is a company that resells the services of other hosting companies. They don't have their own networks, their own server control panel. All they have is support that responds for hours.

We had a situation where we overdue the invoice payment - the server was turned on only after a few hours.

The following month, we paid the invoice on time, but the server was turned off exactly on the payment date (it was paid in the control panel)

I wrote to the support to find out the reason for the shutdown of the server on February 5th, and received the following threat:

"Our company maintains a zero-tolerance policy regarding aggressive or abusive behavior. We reserve the right to terminate services and this contract without prior notice if professional conduct standards are not met. We strongly advise you to act with patience. Otherwise, we reserve the full right to terminate the contract between you and us without any prior notice.

Please be advised that a warning has already been issued to you, and it is final and not open to dispute.

So far, we have been unable to identify any indication that your server went down, and a detailed investigation is required to determine this. This is a complex process. Therefore, we are unable to provide an ETA for a response at this time. We hereby inform you to take the above-mentioned warning very seriously.

Thanks and Best Regards
Support Team"

If you want your servers to run erratically, shut down once a month and you overpay for the lack of service, use this service. In other cases, I do not recommend it.

1 de março de 2026
Avaliação não solicitada
logotipo da iDatam

Resposta da iDatam

Dear Artem,

Thank you for sharing your feedback. At iDatam, we strive to provide reliable hosting solutions and timely support to all our clients.

Regarding your server status, our records indicate that the service interruption was tied to billing cycles and previous overdue invoices. We aim to reactivate services as quickly as possible once payments are verified, though this process can sometimes take a short window to sync across our reseller networks.

However, we must address the nature of our recent interactions. To maintain a safe and productive environment for our staff, iDatam enforces a strict professional conduct policy. While we understand that technical issues are frustrating, we do not tolerate abusive language or threats toward our support team. As stated in our previous correspondence, we reserve the right to terminate services if these professional standards are not met.

We wish you the best with your future hosting requirements.

Best regards,

Niccolo Govender
Marketing Manager, iDatam

Avaliado com 1 de um total de 5 estrelas

idatam.com Scam Company

idatam.com Scam Company . I paid for twelve months, and the server failed in the second month, causing all my data to be lost. idatam.com 诈骗公司。我支付了十二个月的费用,但第二个月服务器就出现故障,导致我的所有数据都丢失了。客服和工单不回答任何问题。

7 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sales team don't want new clients

Their sales team didn't even wanted to talk to me after I asked about emails sending.

We have CRM system and it is working for more than 10 years by now. So we have many customers who use the CRM. Our system sends some automated emails about the events that happen in the system (payments, bookings, billing and other). Offcourse we need some quotes to send emails. But sales team of this provider just thought that we are spammers and ended talk. Didn't even try to know us better, didn't even asked about our CRM system name and our site.

5 de julho de 2024
Avaliação não solicitada
logotipo da iDatam

Resposta da iDatam

First of all, I apologize for any inconvenience or hurt caused by us. My name is Niccolo Govender and I am the Marketing Manager of our company. Also, I am an experienced person with more than 20 years of experience in web hosting and data centers. I carefully monitored your chat history. By examining the content of your chat messages there, it has appeared that you are using this server for email marketing. Because of that, our sales team has refused to give you the server. Spamming is strictly prohibited on our network and no one has any space for it.

Also your style of speaking is suspicious. However, if you intend to buy the server in order not to send spam email and if your server does not receive abuse complaints and IP blacklist, we can provide the server. You should also prove your identity and the transparency of your company. If you need further details in this regard, please contact our sales team again.

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