Really good experience with staff throughout our phone calls with rates and contracts. Jake Greenlees & Josh Walsh were amazing throughout , very knowledgeable and helpful. explained all the steps in... Ver mais
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Jake Greenlees contacted me and was incredibly helpful and pleasant throughout. This is not my area of expertise, but Jake explained everything in such detail that I felt completely confident signi... Ver mais
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What can I say, great company and really helped me out. Beat my renewal offer from my supplier and saved me money in these hard times. Gary was extremely helpful and very chatty rather than being rob... Ver mais
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Have been with Ideal Utilities for some years now after our previous broker disappeared. They've been excellent. Last year I dealt with Jake Myers at the time of our contract renewal and he really... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Ideal Utilities we are committed to saving your company money on your energy bills. If you are tired of paying extortionate rates and are seeking to significantly slash your monthly outgoings, you have come to the right place.
Informações de contato
St Georges court, PR4 2EF, Kirkham, Reino Unido
- 01772 286116
- Customer.support@idealutilities.co.uk
- idealutilities.co.uk
4,6
Excelente
106 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thanks John for all of your hard work…
Thanks John for all of your hard work and support, very much appreciated.
Cheers
Jamie
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Ideal Utilities
Thanks very much, Jamie — really appreciate the kind words. It was a pleasure working with you, and I’m glad I could help. All the best.
Really great on the phone
I was Contacted earlier today by Jay. I am extremely cautious when it comes to using a broker as I have been stung massively in the past by using one but Jay was so lovely on the phone. He answered all of my questions and really eased my mind. I’m really looking forward to seeing the results of this as Jay specialises in Agriculture! Thanks again!
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you for taking the time to share your experience! We completely understand how cautious you’d be after a negative experience in the past, so it’s great to hear that Jay was able to put your mind at ease.
He prides himself on being clear, patient, and knowledgeable — especially when it comes to agriculture — so he’ll be really pleased to read your feedback.
We’re looking forward to delivering the results you’re expecting, and if you ever have any questions along the way, we’re always here to help. Thanks again!
Best Company for farmers!
Jay is great and so helpful with our farm. Really looking forward to working with Ideal in the future would recommend to any farmer across the UK!!
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you so much for the fantastic review! We're really pleased to hear that Jay has been such a big help with your farm — he’ll be delighted to see your feedback.
We’re looking forward to working with you as well, and it means a lot that you’d recommend us to farmers across the UK. If you ever need anything or want us to review future options, we’re always here to help!
Great service
Spoke to Brandon, made it really easy for me to assess my options. really happy with the service i received 5stars!!
27 de novembro de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you for the brilliant review! We're really glad to hear that Brandon made the process easy and helped you clearly assess your options. It’s great to know you were happy with the service — 5 stars means a lot!
If you ever need anything else or want us to review future options, we’re always here to help.
Good experience, good outcome.
Hi - I was contacted by Ideal Utilities. I was initially wary as I have had mixed experiences over the years dealing with energy brokers. However, Ideal Utilities were able to offer me a better rate than I could have secured going directly and their approach was professional and they genuinely cared for the outcome. "All good"
21 de novembro de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you for sharing your experience! We completely understand the hesitation when it comes to dealing with brokers, so we’re really pleased to hear that our approach helped put your mind at ease.
It’s great to know we were able to secure you a better rate than going direct, and that you felt the service was professional and genuinely focused on getting the right outcome for you.
We really appreciate you giving us the chance — and we’re glad it turned out “all good.” If you ever need anything in the future, we’re always here to help!
Thank you to Jake and Kian for all your…
Thank you to Jake and Kian for all your help and going to the extra mile.
3 de novembro de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you so much for your kind words! We’re really glad to hear that Jake and Kian were able to help and go the extra mile for you. They’ll be really pleased to see your feedback.
If there’s ever anything else you need, we’re always here to help!
Tom.
Tom has been dealing with our energy contracts getting us the cheapest deals for many years now. Always very professional and extremely helpful Thanks Tom
5 de junho de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you for your fantastic review! We’re really pleased to hear that Tom has been able to support you over the years and consistently secure the best deals for your business. His professionalism and helpful approach are a big part of what we strive for, and he’ll be delighted to see your feedback.
Thanks again for your continued trust — we truly appreciate it! If you ever need anything, we’re always here to help.
Excellent savings and customer service
Jake and Shae were both very helpful without being pushy. They found me the cheapest contract that suited my business. They were more than happy to give me time to think things over and called me back as promised. All my questions were answered during their calls and I'm delighted with the savings on future bills.
23 de outubro de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you for taking the time to share your experience! We're really pleased to hear that Jake and Shae were able to support you in a helpful, no-pressure way and find the best contract for your business. Giving you the time and space to decide — and making sure all your questions were answered — is exactly the service we aim to deliver.
We’re delighted that the new deal will bring solid savings on your future bills. If you ever need anything else, we’re always here to help!
Lovely Stuff
Amazing! Shae and Jake were extremely helpful and got me a fantastic new Electricity Deal! Highly recommended.
17 de outubro de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you for the fantastic review! We're really pleased to hear that Shae and Jake were able to help you secure a great new electricity deal. They’ll be delighted to hear your feedback.
We truly appreciate the recommendation, and if you ever need anything else or want us to review future options, we’re always here to help!
Saving by opting to fix early…
Having a small business I do like to save where I can. I've been dealing with Oliver for a few years now and he persuaded me to opt into a fixed term price early in Nov 2024. It was 5p/kWh cheaper than my current price. My renewal has arrived and I am still saving 5p/kWh for the next 2 years. So great for me £250 approx saving. Yep I'd recommend these guys. 👏
23 de setembro de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you so much for taking the time to leave this review! We really appreciate your continued trust over the years. I’m glad we were able to secure that early fixed-term price for you back in November — locking in a 5p/kWh saving and helping you reduce costs by around £250 is exactly what we aim for.
It’s great to hear the renewal has come through just as expected, and we’re pleased you’re still benefiting from those savings for the next two years.
Thanks again for the recommendation — it means a lot to us and the team. 👏 If you ever need anything or want us to review future options, we’re always here to help!
Very polite and helpful service.
Very polite and helpful service.
I ended up renewing directly, however, Jake Greenlees was the Energy Consultant and he was really helpful.
5 de setembro de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you for taking the time to leave your feedback. We’re delighted to hear that Jake was able to assist you and provide a helpful service, even though you chose to renew directly on this occasion. We’ll be sure to pass your kind words on to him. If you ever need support in the future, our team will be more than happy to help.
Great service by Alex
Alex was the broker I dealt with and he was brilliant, helped me get out of a contract that I was mis sold by a different broker so very grateful to him for that. Alex is one you can trust for sure
21 de julho de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you for your review. We’re so pleased to hear that Alex was able to support you and resolve a difficult situation. We pride ourselves on providing honest, reliable advice, and it’s great to know Alex delivered exactly that. We’ll be sure to share your feedback with him.
Recommendation
My company has been with Ideal Utilities for several years. Tom Mckivett is extremely helpful in sorting out competitive prices for my electricity and water.
I am very happy with the service I get and would totally recommend Ideal Utilities.
24 de julho de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you so much for your kind words and continued support over the years! We're delighted to hear that Tom McKivett has been helpful in securing competitive prices for your electricity and water. Your recommendation means a lot to us, and we’re always here to help whenever you need.
Thank you,
Ideal Utilities
Second renewal with Jake Myres @ Ideal Utilities
Second renewal Jake Myres has organised for our company's electricity supply contract. Very happy with the service we received and the pricing this time round.
30 de junho de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you for your continued trust in us! We're so pleased to hear Jake Myres has helped you again with your electricity renewal, and that you're happy with the service and pricing. We really value your loyalty and look forward to working with you again in the future.
Thank you,
Ideal Utilities
Great service
Thanks to Jake Myers for his very helpful and prompt service. Got us into a far better contract than the previous one
18 de junho de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thanks so much for your great review! We're really pleased to hear Jake Myers was helpful and prompt, and that we could get you into a better contract. That’s exactly what we aim for!
Thank you,
Ideal Utilities
Jake was excellent
Jake was excellent. His customer service was second to none
3 de junho de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thanks so much for your lovely review! We’re glad Jake gave you great service – we’ll be sure to pass it on.
Thank you,
Ideal Utilities
Second time dealing with Jake to change…
Second time dealing with Jake to change over business energy ! Really helpful and efficient! Excellent communication .
Thanks Jake
29 de maio de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you so much for the great review! We're thrilled to hear you had another smooth experience with Jake – he's a real asset to the team. We really appreciate your continued trust in us for your business energy needs. If you ever need anything else, don’t hesitate to reach out!
Thanks again,
The Ideal Utilities Team
After some rather difficult experience…
After some rather difficult experience our club has entered into an agreement with a provider using the services of Ideal Utilities. What made the difference was the service and support given by one of their agents, Jake Myers. Without his professionalism and good sense I doubt that we would have arrived with a satisfactory contract and solution.
20 de maio de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you for your thoughtful feedback. We're really pleased to hear that, after a challenging experience, Jake was able to guide you and your club to a positive outcome.
Jake takes great pride in delivering a professional and supportive service, and it's wonderful to see that recognised. We’re delighted to have helped you secure a satisfactory contract and solution.
If you ever need further support, we're always here to help.
Best regards,
The Ideal Utilities Team
I've been dealing with ideal for a…
I've been dealing with ideal for a number of years now and always been happy.
I recently had an issue with a new contract whilst I was away on holiday, one call to Jake and he dealt with it seamlessly. I have recommended to others.
13 de maio de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thank you so much for your continued support over the years and for taking the time to leave such a kind review!
We're really glad to hear Jake was able to step in and resolve your contract issue smoothly—especially while you were away. We always aim to make things as easy and stress-free as possible, and it's great to know we've hit the mark.
Your recommendation means a lot to us. If you ever need anything else, we're just a call away.
Warm regards,
The Ideal Utilities Team
Jake & Rachael were both very helpful…
Jake & Rachael were both very helpful in quoting and getting in contact when agreed. They made the switching process very easy and Jake has answered all our queries quickly and efficiently. Excellent service.
16 de maio de 2025
Avaliação não solicitada
Resposta da Ideal Utilities
Thanks so much for your review! We're glad Jake and Rachael made the process easy and kept everything on track. We'll pass on your kind words — and we're here if you need anything else!
— The Ideal Utilities Team
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