IE Hub Avaliações 456

Excellent experience! The service was very smooth and professional. The team was incredibly helpful and guided me through the process efficiently. Highly recommended

These company is very good and it is easy to do, but being old I'd rather talk to a human.

Good straight forward.

What a load of rubbish, no support what so ever. Don't ring back nor help .
Pointless excersise really.
Avoid avoid avoid

Simple, efficient system & a sympathetic one too. Strongly recommend, if you're experiencing too much month at the end of the money.

Very efficient and professsional standards and response at all times. A friendly service that does its best to help and to reach out to all those in searh of help.

Very easy to use

I was referred to this business (YES BUSINESS) via my water company because I am struggling with the water bill.

All in all, as I read the questions during the assessment, I realised that it was NOT a genuine support system for people struggling to pay bills and/or requiring financial support. I read the scope and business objectives and found that it is in fact a credit collection analysis tool.

They are used by not only debt collectors but during the processing of Civil Court actions too.

If you are under pressure to pay bills etc and feel as though you are drowning in debt, I can suggest that you contact a registered charity providing full, genuine, impartial guidance and support.

DO NOT provide this or any other so-called financial support business with direct access to your bank account!!!

Good Luck...

UPDATE: Clarification

Further to my recent honest review of IE Hub, I received a detailed response and would like to confirm facts stated by me in original review:

1 - Trust and clarity are incredibly important!
AGREED

2 - IE Hub is not a debt collection company...
AGREED
I at no point claimed or stated that this business is a debt-collection agency. I stated that IE Hub work with debt-collection agencies and generate a core income from that fact.

3 - IE Hub does not have access to customers’ bank accounts and cannot see or control them.
AGREED
I at no point stated that this business would take control of your account. I asserted and re-assert that by providing access they are privy to your banking and DO share that information with debt collecting agencies amongst others.

4 - Customers remain fully in control at all times, and nothing is shared with any organisation unless they give clear consent. Customers can choose to share their budget with any organisation they wish to (this could be a creditor, utilities provider or even a debt collection company who is chasing payments and the customer can use IE Hub to show what the can or can’t afford to pay).
DISAGREE
Well worded but facts are facts and IE Hub DO share date and generate a core income from creditors and debt collectors.

5 - We also work closely alongside charities and independent advice organisations. In fact, services such as National Debtline use IE Hub as part of their support journey, helping advisers understand someone’s situation so they can recommend the most appropriate help, whether that’s budgeting support, debt advice, grants or wider assistance.
DISAGREE
IE Hub core objectives are to generate profit. How they market their aims/objectives is their choice. If genuine independent source of support for people experiencing debt, every charity in the UK and beyond would be accessing this service and promoting to clients.

6 - If you’d be open to it, we’d really welcome the chance to talk through your concerns directly and answer any questions you have.
NO THANKS
I do not have any concerns but deal with FACT and suggest that you use plain English when responding to or 'supporting' clients.

Rwally helpful for someone like me who struggles on the phone and thinking quickly. I took my time and it worked great.

Very helpful experience, easy to use. I struggle with mentally getting things down and this app saves you the trouble as it does it for you.

Great way to set out your budget and share with different companies
Already saved on my water rates bill
Easy process too

An overall excellent experience and a very valued site. Praises to the call handlers signposting.

Great support

Great customer service who has helped me highly recommend

Easy to use and share my budget
With other compaines

Simple to use and much quicker than expected. It was extremely useful to me now my income is reduced so I can manage my budget and see where I can make cost cuts.
Would definitely recommend this service and the fact able to share it means not having to complete the information multiple times.

Really easy and simple to use, helpful and just an all round amazing idea

It was a lot easier to fill in and quicker than I expected, the only drawback is that there aren't many common loan providers on the list.

A great easily navigated tool to manage budgets, and expenditure, with link facilities to most major Credit and banking companies.
Enables uploads of relevant documents, securely.