iFixTech, Poole, Dorset - Wallisdown Avaliações 6

Bought an hp workstation on ebay. He never sent it would not reply and blocked a refund out of spite. Checked him out. He runs two shops and the ebay site but not registered for VAT. Has not filed a confirmation statement at companies house and does not display company information. He is not to be trusted. If he has ripped you off you are not alone. He is a complete A-hole.

And a liar. I am not the only one this prize A-hole has ripped off and lied to. If you want to know where he lives I know his address.

So now, 5th November 2023, he says he has tried to do a refund but ebay will not let him. But as the item is not marked as despatched and I have made a request he can do just that so is now lying to gain a pecuniary advantage and so committing an offence under the Theft Act 1968. He has made this admission via ebay so I am reporting him to the Police for it now. I will also issue a summons against him to his home address which I will publish here soon.

He clearly thinks he is clever. Let’s see how long that lasts.

One of the most incompetent companies I have ever had the displeasure of dealing with. I sent in a graphics card for repair back in MARCH, yes you read that right, MARCH!! It is now midway through September, they still have not sent the graphics card back to me.

iFixTech received the card on March 9th and replied with the following email:

"Hi received MSI suprim 3090ti,
You will hear back within 2 week, feel free to get in touch at any time,

Kind regards
Will"

A long chain of emails ensued in which they determined they could not fix the card and sent it off to another company. This took them until August!! The other company then fixed the card in the space of several weeks and shipped it back to iFixTech, where it has been sitting for over a week and a half. They have been paid in full, promptly, and are holding my graphics card for literally no reason other than the fact that they can't be bothered to ship it.

This entire ordeal has been going on for 7 months now, and its honestly an absolute disgrace. I cannot believe they are still in business with this level of negligence. I have been nothing but polite with iFixTech and am now entirely fed up with their non-existent service and constant excuses.

If I ever receive this graphics card I will update this review. I am convinced I will never see this graphics card again.

IPad repair of usb-c port as not charging. Took a long time, understood due to postal strikes and needing parts, told repaired when collected but same fault and not at all fixed. Gave no pressure, no hassle and was assured repair done. Would not recommend and would not have been bothered by wait if repair had been done as stated.

Great service from the Wallisdown branch as usual. Thank you Will.

I purchased a new laptop from Ifixtech, Wallisdown. They transferred data from my old laptop the same day. Very helpful and good service. Thank you.

Simple booking in via an appointment slot. Great customer service& friendly & helpful staff. Computer checked, serviced and returned within 24 hours!
One happy customer.