Igennus Healthcare Nutrition Avaliações 23

O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I have only taken the B Complex at the moment but I’m afraid it has given me an upset stomach. I also don’t like the taste of them and it leaves a horrible after taste although someone says it doesn’t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very pleased with help received re Vegan omega 3 with Astaxanthin. Not wanting fish oils, this is algae based & feel it is helping with clarity of thinking (80), eyes & heart health. Satisfied cust... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great site to navigate. Lots of information to help you decide on what you need. Wide range of products with excellent ingredients. My blood work has come back much improved in a matter of weeks sin... Ver mais

Avaliado com 1 de um total de 5 estrelas

I am fed up with this Company. I used their product years ago and it was beneficial. However, I can no longer use the vegepa as it is causing rashes on my face. They ignored my request and more are... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

23 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 28% das avaliações negativas

Normalmente responde dentro de 48 horas

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Avaliado com 3 de um total de 5 estrelas

It could upset the stomach.

I have only taken the B Complex at the moment but I’m afraid it has given me an upset stomach. I also don’t like the taste of them and it leaves a horrible after taste although someone says it doesn’t with them. I am sorry I had to write this but it just doesn’t agree with me and I am worried I can’t take the other bottles of different pills either.

21 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very pleased with help received re…

Very pleased with help received re Vegan omega 3 with Astaxanthin. Not wanting fish oils, this is algae based & feel it is helping with clarity of thinking (80), eyes & heart health. Satisfied customer.

2 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great site to navigate

Great site to navigate. Lots of information to help you decide on what you need. Wide range of products with excellent ingredients. My blood work has come back much improved in a matter of weeks since using the methylated multivitamins. My ferritin levels have improved from 7 to 39 in 3 weeks! I already notice the difference if I forget to take! Great communication and fast delivery.

You won’t be disappointed in any of their products or service.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great quick supplements

Great quick supplements. This is the only supplement brand I use for my kids. Clean, quality ingredients. Also I really like the omega 3. Highly recommend.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best vitamins/supplement brand I’ve…

Best vitamins/supplement brand I’ve ever used. Great formulations, top end ingredients and stuff that actually works. I use and could recommend so many of their products, but their Longvida Optimised Curcumin is absolutely elite

20 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top-tier quality and incredibly fast shipping!


I recently switched to Igennus for my B-Complex, and the experience has been excellent.
What really sets this supplement apart is the ingredient profile. It’s a high-potency B-Complex with no artificial colours or flavours, so I really appreciate the clean formula. Plus, unlike many other brands I’ve tried, there is absolutely no aftertaste or digestive discomfort.
I was also blown away by the efficiency of the delivery. My order arrived in just 3 days, which was much faster than I anticipated.
It’s refreshing to find a company that delivers a premium product with such professional, speedy service. I am now using several supplements from this amazing company and will definitely be a returning customer.

27 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company lacks clarity

The website claims this product increases cellular omega-3 levels 3.5 times more than standard fish oil and 5 times more than krill oil. However, none of this is mentioned on the packaging. Instead, it only states that it is twice the concentration of standard fish oil. Additionally, the website says the product is IFOS certified, but there is no certification logo or mention of this on the package. In my opinion, while it may be a decent omega-3 supplement, it doesn’t live up to the claims made online. The product feels significantly less impressive than advertised. The information provided seems misleading.

Also, I recently placed my first order and purchased two omega-3 supplements (32,99 each). At the time of purchase, there was a promotion offering a free magnesium supplement. However, I did not receive the magnesium with my order. I later realised that it may not have been added to my basket, but as a first-time customer, this was not clearly explained during checkout. When I contacted customer service, they explained that “after 3 discount codes were applied, my order total dropped below the £50 threshold, so the order did not qualify for the free gift.” Understandable. But, this raises the question: why did the gift remain in the basket, and why wasn’t it removed automatically when the total dropped below the threshold?

In summary, everything about this company lacks clarity. Unfortunately, this experience has made me decide never to buy from them again, even though I usually spend a lot on supplements for my family of four.

14 de março de 2026
Avaliação não solicitada
logotipo da Igennus Healthcare Nutrition

Resposta da Igennus Healthcare Nutrition

Thank you for taking the time to share such detailed feedback. We’re sorry that your first experience felt unclear and disappointing.

We understand how frustrating this can feel, especially as a first-time customer, and we appreciate you highlighting these points so that we can address each of them.

Regarding the product information, the differences you’ve noticed come down to how we communicate detailed research versus what can realistically fit on-pack. The greater increases in cellular omega-3 levels are consistent with published research on the specific omega-3 forms used, which we explain in more detail on our website. On the packaging, we prioritise essential and regulated information such as concentration and dosage.

Regarding IFOS certification, our omega-3 products are independently tested to IFOS standards, and batch-specific reports are publicly available (https://devcert.nutrasource.ca/certified-products/brand?id=IGLT). You’re right that this isn’t currently as visible on the packaging. We are in the process of updating this to make it clearer. During the transition, some products already in circulation may not display the logo.

We’re sorry for any confusion around gifts. We completely understand how frustrating this experience must have been, and to be transparent, it’s something that frustrates us too. Currently, if discounts reduce the order below the qualifying threshold, the gift is removed at checkout. We recognise this isn’t as clear or seamless as it should be, and we’re actively working to improve it as part of upcoming website updates.

As a family-owned business, we value transparency and trust, so your feedback genuinely helps us identify where we need to do better.

Thank you again for your honest feedback.

Nina Bailey BSc (Hons), MSc, PhD, RNutr
Chief Science Officer
Igennus Healthcare Nutrition

Avaliado com 5 de um total de 5 estrelas

Great products, excellent service

The supplements from this company are extremely high quality and I have experienced a remarkable change in my energy and inflammation from using their methylated B and Omega-3 and astaxanthin. I’ve given many of their products to my son who is a professional tennis player as he has suffered from knee injuries periodically and he says that his energy and stamina has increased and knee inflammation has also been greatly reduced. He took the B, Omega-3, astaxanthin and also curcumin. Deliveries are always fast. I rate the company 5 stars.

20 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am fed up with this Company

I am fed up with this Company. I used their product years ago and it was beneficial. However, I can no longer use the vegepa as it is causing rashes on my face. They ignored my request and more are on their way. I never thought they would be so unprofessional and will never again recommend them to others, as I once used to.

21 de dezembro de 2025
Avaliação não solicitada
logotipo da Igennus Healthcare Nutrition

Resposta da Igennus Healthcare Nutrition

Hi Diane,

We’re sorry to hear about your recent experience and that the product no longer suits you.

To clarify, your order was placed as part of a subscription that includes a minimum of 3 orders at a discounted rate. During this period, customers are always welcome to change the product on their subscription to something more suitable or cancel early by settling the remaining balance of the discount they have received. As outlined in our subscription terms, we’re unable to cancel the subscription or stop shipments without one of these options being selected.

Our team is always happy to help find a suitable solution, and we have since cancelled your subscription as a gesture of goodwill.

We appreciate you taking the time to share your feedback and are sorry that this experience did not meet your expectations.

Kind regards,

The Igennus Healthcare Nutrition Team

Avaliado com 5 de um total de 5 estrelas

Incredible supplements!!

I've been using Igennus Omega 3 with vit D capsules and the multivitamins for women and have been so impressed! The customer service is excellent and so friendly with very quick replies. The products are exceptionally good quality but at a very fair price. Very impressed! Thank you Igennus!!

1 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fishy Smell, Bad Reaction, No Refund

I bought Astaxanthin from this company, and it had a strong fishy smell, clearly indicating oxidation. After taking it, I experienced a bad reaction. When I contacted the company, they refused to issue a refund.

21 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Beware - no money back guarantee

Beware! This company does not have a money-back guarantee if the supplement makes you unwell or has bad side effects, so I would suggest finding another company to try and new supplements from.

21 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service -Halal product Fish gelatine

Just thought I'd pop a quick review for the excellent service that I was provided today -

Firstly, as a Muslim, finding Omega-3 with high dose of EPA/DHA without pork gelatine was a huge task - I had gone through dozens of brands. Also guys ditch the big brands, the levels of actual nutrition in them are criminal, just check the list and see for yourself. Just had one with an EPA content of 50mg compared to Igennus that is giving 670mg.

I had a query regarding the labelling for one of the warnings, called them up, and I was put through to the Nutritionist within a minute - honestly, that's such great service.

A tip perhaps for the next labelling update, work around the halal fish gelatine with marketing, majority of Muslims can consume gelatine via fish, making that more apparent on your branding could signifciantly expand your customer base.

Thanks very much to the Team!

24 de junho de 2025
Avaliação não solicitada

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