I was worried about having the work done, but from the moment I contacted you to the completed work the service was quick, friendly and effortless. Thank you for your quick service (less than 3 weeks)... Ver mais
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Veja o que dizem as avaliações
Not only is IGNI’s tasting menu artistry on a plate, but the flavours and imaginative use of seasonal produce were delicious from start to finish. The staff were delightful and knowledgeable. The somm... Ver mais
Had a great experience all round. All very professional and booked in fast. The work was done in one day and they was nice and professional men too
Extremely prompt service. Survey booked 2 days after application, 4 days later boiler installation. The plumbers were very efficient, hardworking over a very long day and were nice and well mannered.... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Energia Verde
- também em
- Departamento de Habitação
- Empreiteira de serviços de isolamento
- Equipamentos e Soluções em Energia
- Fornecedor de Caldeiras
- Serviço de Instalação de Gás
Escrito pela empresa
At IGNI, our mission is to ignite a sustainable future by providing reliable, renewable energy solutions that empower communities and preserve our planet. We are dedicated to reducing carbon footprints and promoting environmental awareness through every project we undertake. Through the ECO4 scheme, we have been at the forefront of helping households reduce their energy consumption and enhance their living environments. We have facilitated access to essential funding, ensuring that financial constraints do not hinder anyone from achieving an energy-efficient home.
Informações de contato
Reino Unido
- 03338805338
- admin@igni.org.uk
- igni.org.uk
Violação das diretrizes
IGNI …
To be honest when I went into this I was skeptical, but having our loft insulated boiler being done tomorrow.really good team really polite. They worked so hard not stopped. So quick from when I rang up had a survey within a day or two. Then s couple of days work was being done.Amazing job
6 de outubro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Marina,
Thank you for sharing your experience, we truly appreciate your honesty!
We completely understand that it is natural to feel a bit sceptical at first, so it is fantastic to hear that our team was able to put your mind at ease and deliver a smooth and efficient service.
We are so glad the process moved quickly for you, from the initial call to the survey and now the installation.
Your kind words about the teams hard work and professionalism mean a lot, we will be sure to pass your praise along to them.
Best of luck with your new boiler and insulation and thank you again for choosing us.
Kind Regards,
IGNI
Sarah and team were really nice…
Sarah and team were really nice ,friendly and understanding nothing was to much trouble .would definitely recommend the service was fantastic
4 de outubro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Wendy,
Thank you so much for your lovely feedback. We are so pleased to hear that Sarah and the team made your experience a positive one.
Being friendly, approachable and always willing to help is what we aim for, so your kind words mean a lot to us.
Thanks again for the recommendation, it truly means the world to our team!
Kind Regards,
IGNI
IGNI were great even though my case was…
IGNI were great even though my case was Ecoflex nhs route - they were very good and efficient with their service
1 de outubro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Raj,
Thank you so much for your kind words! We are really pleased to hear that you had a positive experience with us.
We understand that every case is unique, we are glad our team was able to support you efficiently and deliver a great service throughout. Your feedback means a lot to us and will be shared with the team.
If there is anything else we can help you with in the future, please don't hesitate to get in touch.
Kind Regards,
IGNI
The overall service from START to FINISH, ABSOLUTELY FANTASTIC!
The overall service from start to finish was AMAZING! The engineers were efficient, friendly and extremely professional AND also VERY GOOD at what they do! ☺️
30 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Sharon,
Thank you so much for your fantastic review.
We are thrilled to hear you had such a positive experience from start to finish. It is great to know our engineers left such a strong impression with their efficiency, professionalism and friendly approach. We will be sure to pass on your kind words to the team.
Kind Regards,
IGNI
New Boiler
Wow!
What can I say , Well I phoned igni on the 22/9/25 . Survey done on 24/9/25 and fitted a new boiler on the 27/9/25. They also upgraded my radiator’s with new thermostat and insulated my loft.
I couldn’t be more happier the service was impeccable.
27 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Frances,
Wow, thank you for such fantastic feedback.
We are so pleased to hear how quickly everything came together for you, from your first call on the 22nd to a fully installed boiler, upgraded radiators and loft insulation just days later. It is great to know you were happy with both the speed and the quality of the service.
Your kind words mean a lot to the whole team and we are thrilled to know you are now enjoying a warmer more efficient home.
Thanks again for choosing us!
Kind Regards,
IGNI
I’m very very disappointed
I’m very very disappointed, I’ve had 2 surveys completed over the past 4 weeks. My boiler has broken down 6 weeks ago, I’ve not had heat or hot water. My boiler is 25 yrs old, I’m a pensioner. Because I have loft and wall insulation I’ve now been told I don’t qualify.
I think the truth is that I’m not able to claim benefits as I’m just above the limit. I’m so disappointed and don’t know what I’m going to do now. I just don’t have the funds to pay for a new boiler. Just have to keep going to bed early to keep warm 😢
29 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Janet,
Thank you for taking the time to share your experience. We are truly sorry to hear about your situation and we completely understand how distressing it must be to be without heating or hot water.
Unfortunately eligibility for funding is determined by government backed schemes, which typically require applicants to be in receipt of a means tested benefit. This is not something we control, and it is heartbreaking when individuals like yourself fall just outside the criteria despite being clearly in need.
We did explore the local route on your behalf as well, however your property was not eligible there too. We genuinely wish we could do more.
We are truly sorry we couldn’t help further on this occasion. If circumstances change or new schemes become available, we would be happy to reassess your situation.
Kind Regards,
IGNI
AMAZING is what this is
AMAZING is what this is , within a week my mum went from no heating or hot water to a brand new combi boiler , all new wiring they took the water tank away insulated everywhere and cleaned up , the men were so polite and worked so hard , all it took was a phone call from me and they done the magic
23 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Stephen,
Thank you so much for your amazing review, it truly made our day!
We are absolutely thrilled to hear that your mum now has a warm and comfortable home, especially with a brand new combi boiler and all the improvements. It is great to know that our team made the process smooth and stress free for you, from the first phone call to the final clean up.
We will be sure to pass your kind words on to the engineers, they will really appreciate the recognition for their hard work and professionalism.
Thanks again for trusting us.
Kind Regards,
IGNI
The whole scheme is amazing. Thankyou so so much
Firstly the whole scheme is amazing! I couldnt believe it, I even said to the engineers 'are you sure its free?' 🤣 courteous, friendly, personable guys. They cracked straight on with it all, tidied up after, a pleasure to have in the house! Thankyou so much you made a poorly pregnant lady so so happy, after being let down and left with a dangerous leaking boiler by another company 🥹 I just cant believe I'd not heard of them before.
The anxiety of not having the money for a new boiler was absolutely consuming me and I'm so glad I decided to swallow my pride and see what help was out there. 💖
23 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Sally,
Wow, thank you so much for such a touching and thoughtful review. We are genuinely moved by your words and we are so glad we could be there for you when you needed it most.
Hearing that our team helped lift the weight of anxiety and brought some peace of mind, especially during such a vulnerable time, means everything to us. We are incredibly proud of our engineers for being courteous, friendly and professional throughout. We will make sure they know how much their kindness and hard work meant to you.
No one should be left with a dangerous boiler and we are just so happy we could help make your home safe and warm again. Thank you for trusting us and for being open enough to share your experience, it truly helps others who might be in a similar situation.
Wishing you all the best with everything ahead
Kind Regards,
IGNI
I could not be more pleased with the…
I could not be more pleased with the level of service I received from IGNI. After my initially enquiry (26/08) I had an email asking for a few documents, by the next morning someone phoned to arrange an inspection of the existing boiler and of the property (29/08). They then called to arrange instillation of a new boiler, bathroom extractor fan, loft insulation and trickle vents on the windows on the Monday (01/09). They then came back the next day (02/09) to do the wall cavities. Could not recommend this service enough. All of the people I spoke to on the phone and who worked on my property were polite, professional and respectful. Thank you IGNI
1 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Ashleigh,
Thank you for such a wonderful review!
We are so pleased to hear how smooth and efficient the whole process was for you, from the initial call to the full installation of your boiler, insulation and ventilation upgrades.
It is great to know our team made a positive impression both over the phone and in person.
Your recommendation means a lot to us. Thank you again for choosing us.
Kind Regards,
IGNI
Professional and skilled company.
Hi there,
I would like to say how impressed we were with the service we received from IGNI.
We applied for a grant for a new boiler on Thursday 11th , IGNI phoned us the following morning to discuss and arrange a survey that was conducted on Monday and the boiler was installed on Wednesday 17th.
The three man team that carried out the installation were polite and hardworking,
only stopping for one short break all day and working well into the evening to complete works, which was carried out to a high standard, and left clean and tidy.
The foreman, I think his name was Gudrap, still took the time to explain the controls and answer our questions, even though it was late and they had a long drive home.
A big thank you to all involved for all their efforts!
17 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Colette,
Thank you for taking the time to share your experience, we are truly grateful for your kind words.
We are delighted to hear how smoothly the process went, from your initial application through to the installation. It is especially great to hear such positive feedback about the installation team and their professionalism, dedication and courtesy throughout the day.
We will be sure to pass your thanks on to the team, including Gudrap, he will be pleased to know his efforts made a lasting impression.
Thank you again for your trust and recommendation.
Kind Regards,
IGNI
IGNI
I applied for the grant and got a call straight away! Everything was handled by IGNI. The first energy company was unable to help, but IGNI got straight onto the next company, and they came out within days. It was a really quick, stress-free process. The loft team and the gas engineers were really kind and respectful, going above and beyond to help and making sure to clean up after themselves. I would 100% recommend it.
20 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Jaymee,
Thank you for your kind words!
We are so pleased to hear that you had a smooth stress free experience with us. It is great to know our team was able to step in quickly and that both the loft and gas engineers left such a positive impression.
Your recommendation means a lot, we really appreciate it.
Kind Regards,
IGNI
Had survey done on Fri 12th September…
Had survey done on Fri 12th September and new boiler, loft insulation and extractor fans and new pipe work fitted yesterday 17th September I didn't think it was possible to get all the work done as quickly as that. 3 workmen very professional and courteous throughout would highly recommend to anyone. IGNI have been great also throughout the whole process.
17 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Helen,
Thank you so much for your kind words and fantastic review!
We are delighted to hear how pleased you are with the entire process, from your survey to the full installation just five days later.
We always aim to deliver not just quality work, but speed and efficiency too, so it is great to know we hit the mark.
Our installation teams take pride in being professional and courteous, and we will be sure to pass along your feedback to them. It means a lot to know you highly recommend us.
Thanks again for choosing IGNI, enjoy your new energy efficient upgrades.
Kind Regards,
IGNI
Sceptical? No Need!!!
After buying a new home and nothing raised on the Home Report, we were surprised to find the boiler didn't work!!
Looking online, I thought half hearted. I'll give it a go and completed the online questionnaire.
I was surprised for my mobile to ring within half an hour. It was Hussain, asking me a few questions and asking for some photos of our existing boiler.
Several days later, Asad was here to do the survey. I received an email that evening to say we had been approved and that they would be back to the house on Tuesday to do the work.
It took just FOUR days. The three polite and courteous men arrived about noon and were finished around 5. They removed the old insulation, bagged it and put it in their van to dispose of, reinsulated the loft (we have a large loft), removed the old boiler installed a new boiler, installed a extractor fan in the bathroom.
Asad, told me they do very little jobs in Scotland, as us Scots are too sceptical, as in "you don't get something for nothing". I was one of those Scottish people!!!! No need and No hidden agenda.
I cannot recommend IGNI enough. They are professional, efficient and ever so quick. 5*+
16 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Tracey
Thank you so much for taking the time to leave such a detailed and heartfelt review!
We completely understand your initial scepticism, it is something we encounter often, especially when it sounds “too good to be true.”
That is why it is so rewarding to hear that from your first call with Hussain to the final touches by our installation team, we were able to change that perception and deliver a smooth professional experience.
We are thrilled that you are happy with the work carried out and even more so that our team (special shout out to Asad, Hussain and the installers) made a strong impression with their efficiency and courtesy.
Your feedback means the world to us and helps reassure others who might also be unsure. Enjoy your warmer, more energy-efficient home!
Kind Regards
IGNI
Had an appalling experience when IGNI…
Had an appalling experience when IGNI recommended a partner contractor called, Berks Insulation.
I’m out of pocket as they both failed to get my boiler installed. Everything was good to go and grant fully approved. Coordination and miscommunication just made it impossible.
9 de dezembro de 2024
Avaliação não solicitada
Resposta da IGNI
Hi Tony,
Thank you for your review. We are sorry to hear about your experience and completely understand your frustration.
To clarify, under the rules of the government funded scheme, we are only able to proceed with installations during the period in which you are actively receiving qualifying benefits. Unfortunately, if those benefits stop before the installation takes place, we are legally unable to move forward with the work, even if approval had previously been granted.
If you would like to discuss your individual case further, please don’t hesitate to reach out to our team on 0333 880 5338.
Kind Regards,
IGNI
A life changing experience
I couldn't believe the efficiency and level of professionalism of the service provided. I had only enquired about a grant to install a new boiler, through a recommendation from Social Services. The response to have an evaluation was almost immediate and the surveyor booked within the same week. The survey included my whole property and it was identified I would also benefit from cavity wall insulation and venting to certain rooms, The whole process was explained carefully to me in a language someone of, shall we say, a lady of more advanced years with limited technical knowledge. At all times I was kept apprised of the process and checks made for my consent and availability. The workmen took into consideration my health issues and treated me with compassion and respect, while passing no judgement on my circumstances. The work being done far exceeds my expectations, and I can actually look forward to this winter without the usual feeling of dread, I wish I had appreciated the help and assistance available sooner, and had swallowed my pride to ask for help. We are often told that if it seems too good to be true it usually isn't. This is definitely the exception to prove the rule. Words cannot express my gratitude of being given this opportunity to improve my living conditions. a massive thank you to everyone involved.
11 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Irene,
Thank you so much for your heartfelt review. We are truly humbled by your kind words and so pleased to hear that your experience with us has made such a positive difference in your home and daily life.
Our aim has always been to provide respectful, efficient, and compassionate service, it's incredibly rewarding to know that you felt supported and informed every step of the way. Your recognition of our teams care and professionalism means a great deal to us.
On behalf of everyone involved in your project, thank you again for trusting us. We wish you continued comfort and well being in your home for many years to come.
Kind Regards,
IGNI
Smooth process of Eco Grant with Igni
The whole proces of Eco Grant application with Igni has been very smooth. I am well pleased with the service provided and how they handled my queries promptly.
Thanks guys.
5 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi B Kaur,
Thank you so much for your kind words! We are really pleased to hear that your application process went smoothly and that our team was able to assist you promptly. Providing a hassle free and supportive experience is exactly what we aim for, so your feedback means a lot.
Best Regards,
IGNI
Great service
I was very cautious when I filled out the form online to see if I would qualify for a new boiler but to my surprise IGNI have been nothing but helpful and professional from the start!
A week to the day from filling in the form I have had my boiler fitted along with roof insulation. The communication was good and the crew that came to fit my boiler were friendly and very helpful! They cleaned up everything as they went and made sure my property was well looked after. A fantastic service from start to end would highly recommend.
4 de setembro de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Susan,
Wow, what a fantastic review!
We are absolutely thrilled to hear how happy you are with the whole experience, from initial application to having your new boiler and roof insulation installed just a week later, that is what we love to hear.
It is great to know our team kept everything smooth, friendly and tidy along the way, we will be sure to pass on your kind words.
Thanks so much for the glowing recommendation, it really means the world to us!
Kind Regards,
IGNI
fantastic company very professional did…
fantastic company very professional did a good job
28 de agosto de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Amanda,
Thank you for your kind feedback. We are pleased to hear you found our team professional and the work was completed to a high standard. Your comments are greatly appreciated.
Kind Regards,
IGNI
Although quite sceptical when applying…
Although quite sceptical when applying for a boiler grant I was extremely grateful that I was accepted and received a free boiler, loft installation and window vents.
The issue that has prompted me to give 4 stars is the commutations after acceptance wasn’t great. I wasnt aware that loft installation needed to be carried out, (therefore I hadn’t cleared the area) that holes would needed to be drilled, thermostats placed in middle of walls, trunking attached to my celling and as a single lady a heads up that there would be 6 men working in my house would have been great . Having said that the fitters were all nice men and worked hard to get the job done.
And I have already recommended IGNI to a friend.
29 de agosto de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Terri,
Many thanks for taking the time to share your experience. We are really pleased to hear that you were grateful for the support provided throughout the process. It is also great to know that our installation team made a good impression and worked hard to complete the job.
We do appreciate your honest feedback regarding communication and we are sorry to hear that parts of the process came as a surprise. Clear and timely communication is something we are always striving to improve and your comments will certainly help us do that.
Thank you again for recommending us to a friend, it is one of the highest compliments we can receive and we truly appreciate your trust.
Kind Regards,
IGNI
Very good service did not take long …
Very good service did not take long to do the job
20 de agosto de 2025
Avaliação não solicitada
Resposta da IGNI
Hi Vince,
Thank you so much for your kind words! We are glad to hear the service was quick and met your expectations. We really appreciate you taking the time to leave a review, it means a lot to us.
Kind Regards,
IGNI
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