IGNI 

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I was worried about having the work done, but from the moment I contacted you to the completed work the service was quick, friendly and effortless. Thank you for your quick service (less than 3 weeks)... Ver mais

Avaliado com 5 de um total de 5 estrelas

Not only is IGNI’s tasting menu artistry on a plate, but the flavours and imaginative use of seasonal produce were delicious from start to finish. The staff were delightful and knowledgeable. The somm... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a great experience all round. All very professional and booked in fast. The work was done in one day and they was nice and professional men too

Avaliado com 5 de um total de 5 estrelas

Extremely prompt service. Survey booked 2 days after application, 4 days later boiler installation. The plumbers were very efficient, hardworking over a very long day and were nice and well mannered.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Energia Verde
  2. também em
  3. Departamento de Habitação
  4. Empreiteira de serviços de isolamento
  5. Equipamentos e Soluções em Energia
  6. Fornecedor de Caldeiras
  7. Serviço de Instalação de Gás

Escrito pela empresa

At IGNI, our mission is to ignite a sustainable future by providing reliable, renewable energy solutions that empower communities and preserve our planet. We are dedicated to reducing carbon footprints and promoting environmental awareness through every project we undertake. Through the ECO4 scheme, we have been at the forefront of helping households reduce their energy consumption and enhance their living environments. We have facilitated access to essential funding, ensuring that financial constraints do not hinder anyone from achieving an energy-efficient home.


Informações de contato

Violação das diretrizes

Todas as avaliações

(1.492)

26 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I was skeptical at first as anything…

I was skeptical at first as anything free is too good to be true but as a full time working single mum my boiler was on the blink and I really needed a replacement before the winter so I got in touch to see if I was eligible and everything matched the requirements and I was accepted! Within 2 weeks, I had someone here doing the survey, then a few days later the loft insulation was done, a week after that my new boiler was installed and a week after that new extractor fans were fitted. All the engineers were lovely, cracked on and got it done as quickly as possible. Very clean! Highly recommend, not a scam.

6 de novembro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Kelsey,

Many thanks for sharing your amazing feedback.

We are so thrilled with your 5 star review and recommendation

We are so happy we were able to help you access the grant scheme when you needed it

Kindest Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

I aplide for Boiller it was quick and…

I aplide for Boiller it was quick and afishant very happy with IGNI happy with the men who fitted it very happy Thank you

11 de novembro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Priscilla,

Many thanks for choosing IGNI to help you access the government grant scheme for a replacement boiler.

We thank you for your 5 star review

Kindest Regards

IGNI

Avaliado com 1 de um total de 5 estrelas

Complete waste of time

Having been told that I was eligible for the boiler upgrade grant and having had the survey which did not disprove this, I was then contacted by the installer and informed that my Epc rating of D was too high. They then requested that I try to get it lowered! That would have been fraudulent at the very least!
Igni were very pushy - even attempting to book the installation as the surveyor was carrying out the survey!
After all this they wanted to start again with another installation company. How could the outcome be any different?
All rubbish and obviously not for anyone with an existing Epc as they can't make one up to satisfy the criteria needed to receive the government grant.
Waste of time!

11 de novembro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Shirley,

Many thanks for your feedback, we are sorry we have not been able to process your application through to the install stage as the government grant scheme stipulates some criteria which you did not meet.

We would love to help all our customers however we are bound by the strict guidelines

Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

New Installation

All correspondence was dealt with quickly and the installation guys were considerate, obliging and brilliant all day

6 de novembro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Malcolm,

Many thanks for sharing your honest feedback and 5 star review.

Kindest Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

Boiler installation ect

Nice friendly guys professional all good no problems install done got heat n hot water back

6 de novembro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Sonny, many thanks for your review, glad we have been of assistance to you. we pride ourselves on professionalism and glad this came across during your experience with us

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, got a 50 year old heating system replaced within 2 weeks of applying job got completed on the day . Would highly recommend.

1 de novembro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Jade,

Many thank for your honest review.

We are so pleased we were able to assist you with your enquiry

We appreciate your 5 star review and recommendation

Kindest Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

Happy customer

Would definitely recommend great service from start to finish. The guy who came to survey was very helpful and polite. The engineers were most efficient and helpful in every way really nice blokes did a great job,wish all tradesman were as easy to deal with, 5 star ⭐️⭐️⭐️⭐️⭐️

15 de outubro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi,

Many thanks for sharing the amazing feedback

We truly are grateful for the wonderful review

Kindest Regards

IGNI

Avaliado com 1 de um total de 5 estrelas

Complete disaster

I am so angry at the installation of the boiler at my mother's house. The contractors, Berks Insulation Slough, turned up 4 hours late. This meant they finished work late in the evening and my mother didn't see what they'd dond outside until the next morning. They refused to install the boiler in the airing cupboard where the original boiler was. Obviously this was too much work for them. Instead they installed it in the kitchen. The pipes have all been run OUTSIDE the house. Not only an eyesore but certainly dangerous and exposed to the elements. A pile of tar like debris has been left in the drive which has dried and cannot be removed. Some debris has been emptied into the toilet, which has also stuck and can't be removed. And there is a water leak in the bathroom.
I have complained to both IGNI and the contractors, so far no responses. I am currently investigating legal recourse. DO NOT USE THIS COMPANY.

11 de outubro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Sharon,

Many thanks for your review.

We are in receipt of the concerns you have raised and assure you we are in liaison with the install team who completed the work in your home.

We have spoken to the install manager and requested they contact you as a matter of urgency to resolve the concerns you have raised

Many Thanks


Avaliado com 3 de um total de 5 estrelas

My boiler is working but my blinds are…

My boiler is working but my blinds are ruined took me nearly 5 hours to clean up pipe attached to downspout has come away from the gutter hence a waterfall at the corner of my house hopefully it will be repaired asap then I would recommend then to a colleague

8 de outubro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Belinda,

Many thanks for taking the time out to review the service you have received.

We are in liaison with both yourself and the install taem and
requested a manager from the install team contact you as a priority to discuss the concerns you have raised

Our contact details are 0333 880 5338

Kindest Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

Thank you IGNI

Thank you IGNI, I’ve had four hard working individuals here today mo and his partner grafted very hard and it’s been a long day for them fitting my new boiler I would recommend igni to everyone for the caring the team showed my mother of 84year old and answers all my mother questions 10 out 10 I was a bit taken by the government scheme meaning she was eligible for a new boiler and loft insulation completely free but everything has been efficient and spot on please call this great team many thanks to Terry and mo

30 de setembro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi,

Many thanks for choosing IGNI.

your feedback will be shared with all staff who worked very hard in helping your mother access the government grant scheme

Many thanks for your feedback

Kindest Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

I was very impressed by the team that…

I was very impressed by the team that insulated my lofts. They were extremely fast and efficient and cleaned up after the job was completed. I would certainly recommend this company.

13 de setembro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Neil,

Thank you so much for taking the time out to review the service you have received.

We are so happy you chose IGNI and thank you for leaving a 5 star review and recommendation

Many Thanks

IGNI

Avaliado com 5 de um total de 5 estrelas

Really great communication and service

Really great communication and service. Very efficient and helpful.

9 de setembro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Sarah,

Many thanks for sharing your 5 star review and thank you so much for choosing IGNI

Kindest Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

Great companie very professional polite…

Great companie very professional polite people to speak to thay explain everything whots going on very pleased top marks from me.

9 de setembro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hello Mr Crackle,

Many thanks for sharing your amazing feedback.

We are delighted you chose IGNI

Kindest Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

Amazing Company

Wow. I cannot rate the teams highly enough, they were polite, professional and went out of their way to help me. I honestly could not fault them. I was so shocked at how accommodating they were. Nothing was too much trouble and they cleaned up after themselves. Fantastic. Definitely 5 stars.

7 de setembro de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Catherine,

Many thanks for sharing your amazing feedback.

We are so pleased with your honest review and truly value your feedback

Thank you so much for using IGNI

Kindest Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

IGNI Staff are Like..

In relation to my recent experience with IGNI, I personally have found their Staff to be; Good Communicators, Punctual, very Competent, Clear & Easy-to-Understand, Helpful, Knowledgeable, Polite, very Presentable & totally Professional
My Heating Installation experience has definitely been made a lot easier to work around primarily because of the pleasant & skilled staff, and general work attitude and ethics of IGNI and their employees / representatives
Great Work
Sincerely,
Mr T Bryan

23 de agosto de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hello Mr Bryan,

Many thanks for taking the time out to review the service you have received from IGNI.

We are so pleased with your honest feedback

Our staff work very hard in helping our customers access the government grant scheme and we are truly delighted to receive recognition for the hard work they put in.

Thank you again for choosing IGNI

Kindest Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

The roof insulation is done perfectly!

The roof insulation is done perfectly! Very fast service, precise and very good work. Perfect job! Thanks so much!

29 de agosto de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Nora,

We are delighted you chose IGNI.

Many thanks for your amazing 5 star review

Kindest Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

My installation was done very well

My installation was done very well. The installers were very professional and polite and cleared everything up after they were finished. I was very pleased with the job

27 de agosto de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Clare,

Many thanks for sharing your amazing 5 star review

We are delighted you chose IGNI

Kindest Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

Boiler installation

The men that installed my new boiler , was polite, efficient, clean and tidy , they told me at every stage what they was doing and explained how everything worked. Very very please with my installation. Top marks from me

22 de agosto de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Jackie,

Many thanks for sharing your amazing feedback

We really are grateful you chose IGNI

Kindest Regards

IGNI

Avaliado com 5 de um total de 5 estrelas

The lads were polite and professional…

The lads were polite and professional in there work, Although they were working in a small bungalow the team work was impressive and would recommend anyone linked to IGNI with no hesitation. Thank you keep up the good work.

24 de julho de 2024
Avaliação não solicitada
logotipo da IGNI

Resposta da IGNI

Hi Karen,

Many thanks for choosing IGNI

We are so grateful for your amazing 5 star feedback

Regards

IGNI

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