IGrow Wealth Investments  Avaliações 

422
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sandy was a great help in assisting me with a home loan. She kept me updated on how things progressed and did her utmost to get me the best interest rate possible. She made the whole process so easy a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Naledi was amazing, helped fast track my move in process in just a matter of hours and I’m forever grateful for that! Even after moving in she made sure minor inconveniences were sorted immediately.

Avaliado com 5 de um total de 5 estrelas

Sandy is absolutely amazing in what she does. She got me fantastic interest rates on both my bonds. Extremely fast, efficient and professional

Avaliado com 5 de um total de 5 estrelas

Natasha Janssen was absolutely amazing throughout my apartment search! She was so helpful, patient and supportive, and made what could have been a stressful process feel so easy. I’m so grateful for h... Ver mais

Detalhes da empresa

  1. Investimento em propriedades
  2. também em
  3. Imobiliária

Escrito pela empresa

With years of industry experience and a team of qualified investment property specialists we know what we’re doing. We assist investors build high-performing property portfolios and to master every stage of their successful property portfolio. This includes helping investors identify, acquire and manage top-performing residential properties.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

422 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 70% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(422)

198 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

We cannot recommend Sandy highly…

We cannot recommend Sandy highly enough! She fought for us every step of the way and never gave up until she secured the best possible financing for our dream home. Her dedication, persistence, and genuine care turned what felt impossible into a reality. Thank you, Sandy, for making our dream come true.

20 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bond application

I was assisted by Sandy for the bond application. She handled everything for me and was able to get me a great interest rate with the banks. The process was so smooth and communicated throughout

14 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would not recommend IGrow Rentals…

I would not recommend IGrow Rentals based on my experience with the deposit refund process.

After vacating my apartment and completing the outgoing inspection, I received a quotation containing various deductions. I reviewed the charges and raised queries where I believed certain items were incorrect.

To IGrow's credit, after reviewing the matter, they confirmed in writing that one of the charges would be removed. I then requested an updated quotation/final statement so that the remaining charges could be finalised and the balance of my deposit could be refunded.

The problem is the communication afterwards.

I have followed up repeatedly and have now received no response for weeks. My deposit is already beyond the applicable refund period, yet I am still waiting for the revised statement and the return of the balance.

What is particularly frustrating is that I have been cooperative throughout the process. I am not refusing legitimate charges; I simply expect the account to be finalised, the agreed adjustment to be reflected, and the remaining deposit to be returned within the required timeframe.

A rental deposit is a significant amount of money to a tenant. Tenants should not have to repeatedly chase a property management company for their own money or for basic updates regarding when it will be refunded.

My experience has unfortunately left me questioning the efficiency and communication of IGrow's deposit refund process. I hope this review encourages better communication and more timely handling of deposits for future tenants.

31 de julho de 2026
Avaliação não solicitada
logotipo da IGrow Wealth Investments

Resposta da IGrow Wealth Investments

Good day,

Thank you for your feedback. We acknowledge the concerns raised regarding the deposit refund process.

The items queried required a revised quotation from the relevant contractor, which resulted in a delay in finalising the statement. Our maintenance administrator has since provided an update, and we are working to ensure the matter is finalised by close of business today.

We apologise again for the inconvenience caused and appreciate you bringing this to our attention. Feedback such as this is important to us, as it allows us to identify areas where we can improve our processes and communication. We take these matters seriously and will use this feedback to work towards a better experience for our tenants going forward.

Thank you for your patience and understanding.

Avaliado com 1 de um total de 5 estrelas

Scammed

Igrow mislead us through Jade Pretorius and scammed us

I am speaking out because what my family is going through is unacceptable.

I entered into a lease in good faith, expecting a habitable home. Instead, I was given a different property than the one I viewed — one that was dirty, unlocked, and not fit for occupation.

Despite promises to fix it, nothing meaningful was done until legal pressure was applied — and even then, that was done on the day we were auppose to occupy the property, meaning we had to move in on the 16th instead of the 15th.

When we finally moved in, we discovered there was no electricity.

We have now lived over 23 days without electricity and counting

A municipal report shows the electricity meter was removed 4 months(2026/03/31) before we signed the lease, and a tampering fine of over R12,000 was issued. None of this was disclosed to us.

Since then:

- We have lost groceries due to spoilage
- We survive on takeaways daily
- Our kids schooling has been nagetively affected as they now don't have access to internet for school projects
- Our children do homework in a car
- We depend on friends 15km away for basic needs
- I have lost 9 days of overtime income
- My hypertension has worsened due to stress
- My UNISA studies have come to a complete standstill

The rental agency has ignored calls, stopped communicating, and even failed to attend a Tribunal mediation they committed to.

I have now:

- Opened a criminal case with SAPS
- Escalated the matter to the Rental Housing Tribunal for arbitration

This is not just negligence — it is a complete failure of responsibility and accountability.

No family should live like this.

This is my truth.

15 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sandy is the best!If it wasn't for her…

Sandy is the best!If it wasn't for her this should have never happened. She have a passion for her job. She was so helpful. She is a person that you can rely on and trustfull with so much patience.
We are more than happy! thanks so much Sandy!

27 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sandy is Amazing!

Sandy made our home-loan application an exceptionally smooth and positive experience. She was quick, efficient and kept us updated at every stage, which removed so much of the uncertainty and stress one would normally expect from this process.

She went above and beyond by following up with multiple banks, motivating the application where needed and negotiating for a better interest rate. Her communication was friendly, clear and proactive, and we always felt that our application was in capable hands.

This company is doing an excellent job of combining professional expertise with genuinely personal service. Sandy is an outstanding representative of that.

16 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good service

I was assisted by Luvuyo, with an apartment in Pretoria The Blyde. He was very quick in responding to my texts and very knowledgeable.I am happy with his service.

4 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would never recommend IGrow Rentals.

I would never recommend IGrow Rentals.

After vacating my apartment, I spent over a month chasing my deposit. I responded to every email, disputed inspection findings with evidence, and waited while IGrow investigated various issues. Every time I followed up, I was told to wait.

After all of that, I was finally informed that my deposit was not even held by IGrow because it had apparently been paid to the property owner two years ago.

The question is: Why was this not established from the beginning? Instead, I was put through weeks of unnecessary back-and-forth over inspection items, quotations and delays, only to be told that IGrow didn’t even have my money.

Throughout this process, Charlene Liberty and Nomandla Jozi’s communication was extremely poor. I constantly had to follow up for updates instead of being proactively informed about the progress of my deposit refund. As a tenant, I should not have had to repeatedly chase answers for over a month.

The lack of communication, accountability and organisation was extremely disappointing.

This entire experience wasted my time, caused unnecessary stress and left me chasing answers that should have been available from day one.

3 de agosto de 2026
Avaliação não solicitada
logotipo da IGrow Wealth Investments

Resposta da IGrow Wealth Investments

Good day,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand the frustration caused by the delays you encountered during the deposit refund process.

After investigating the matter, we were able to resolve the issue and your deposit refund has now been processed. We also appreciate you bringing your concerns about communication to our attention, as we are always looking for ways to improve the service we provide.

If you have any further questions or would like to discuss the matter further, please contact our Rentals team on 021 206 0850. We'd be happy to assist.

Avaliado com 1 de um total de 5 estrelas

I grow is so crappy

I grow is so crappy , but I suspect it depends on whether they value you or not, which is unfair considering they don’t use that value system when they charge you for the horrible management of your unit. In the recent years I was assigned a very incompetent agent called Jamie-Lee, she is the worst, gross incompetence and inability to take accountability and self correct. On top of the poor service I received , I was charged for inspections that never happened (they are thieves). Don’t even bother escalating anything, management is also incompetent , they don’t respond to emails.

1 de março de 2026
Avaliação não solicitada
logotipo da IGrow Wealth Investments

Resposta da IGrow Wealth Investments

Good day,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our Rentals team did not meet your expectations.

Our records show that our last communication related to the completion of the outstanding maintenance, collection of the property keys, and the processing of the Quality Control Inspection fee refund.

We appreciate your patience while these final matters were being resolved. We value all feedback, as it helps us improve our service. If you'd like to discuss your experience further, please contact our Rentals team on 021 206 0850. We'd be happy to assist.

Avaliado com 5 de um total de 5 estrelas

Liezel Leetion- Smith

The service I ALWAYS receive from Liezel Leetion-Smith is always beyond excellent. Thank you Liezel you are a dream to deal with, an absolute GEM!

Belinda Renaud
223 Greenleaf

30 de junho de 2026
Avaliação não solicitada

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