ILLYVOIP LLC Avaliações 90

After adding $25 balance, my account suddenly stopped making any outbound calls.
Calls fail immediately with “Service Unavailable” on both webphone and SIP trunk.
This affects Bangladesh, US, UK, and India — no destination works.

Before the top-up, calls were working. The issue started right after I asked about custom caller ID.

I provided a screen recording showing the error, but support kept blaming caller ID and Bangladesh routes, even though the call fails before routing and never reaches the carrier.

Support also confirmed that a SIP account was converted to a trunk, after which outbound calls stopped. Despite this, they repeatedly said “your account is fine” and refused to restore the previous working configuration or fix outbound routing.

This is service not delivered after payment. I do not trust this provider and cannot recommend it.

Si estás considerando contratar los servicios de illyvoip, te ruego que leas esta reseña antes de perder tu dinero y tu tiempo. Mi experiencia con esta empresa ha sido, sin exagerar, una de las peores que he tenido con cualquier proveedor de servicios en toda mi vida.Desde el principio, todo pareció sospechoso. Illyvoip exige una cantidad absurda de documentos para una simple cuenta VOIP. No solo pedían lo básico como identificación y comprobante de domicilio, sino que requerían documentos empresariales detallados, referencias bancarias, permisos comerciales y hasta documentos que parecían irrelevantes para un servicio de telefonía por internet. El proceso de verificación se extendió por semanas, con constantes solicitudes de "un documento más" que nunca terminaban.
Una vez realizado el pago, comenzó el silencio. Días pasaron sin activación de cuenta. Mis correos electrónicos eran ignorados o respondidos con evasivas genéricas sobre "procesos técnicos". Las llamadas al soporte cliente resultaban en largas esperas solo para ser colgado o transferido interminablemente.

Its alright. Calls lag now and then, porting my number took ages. Support was meh. Cheap rates save it.

Mixed feelings. Quality varies, echo sometimes. Rates good but porting slow and confusing interface. Okayish.

I have been using this service for some time now and it has been reliable for both local and international calls. The call quality is clear and I have not experienced any random drops so far which truly matters the most.

Overall, it’s an okay choice for calling features. No major issues, but there’s room for improvement if used long-term.

I was a bit skeptical at first but after a few weeks of use, I'm satisfied it does what it promises without unnecessary complications

The service works across different devices, which is convenient. Switching between desktop and mobile is mostly smooth, though not flawless.

I use it daily for business calls and it's mostly stable . Audio is generally clear but there are occasional small delays

Setup was straightforward and I managed to get it running without much trouble. Support was helpful, though it took a bit of time to resolve my issue.

When these three elements come together, they create that "powerful and effortless" experience you described. The product doesn't just do its job; it disappear into the background allowing you to simply enjoy the outcome - whether It's crystal-clear conversation a seamlessly completed task or the quiet satisfaction of a tool that just works

Consistently smooth operation. The kind of service you stop worrying about because it never fails.

The support team has not solved my problem for 5 months and is responding very late. I am loading the balance but they are telling me that I have to call abroad with a foreign number. Why would they open this number? I am trying to send an SMS but I cannot send it. My money is always stuck inside. I cannot work like this. Please solve my problem.

Feels smooth and professional even during long calls

Visok nivo profesionalizma, usluge, kao i zaštite osobnih podataka. Mogućnost proširenja poslovanja, povećanje broja klijenata, kao i povećani broj radnika.

Easy thing work simple no need guide

The sign-up process is quick and easy to navigate leaving a very positive first impression

Excellent routing quality, setup took just seconds

It's very bad service not work Bangladesh spoof 😭😭 money lost