From booking our amazing trip to South Korea and Japan we were kept informed with information documentation. The transfers from the airport to the hotel in South Korea were excellent as was the shut... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Danielle was courteous and friendly. She reassured us Cathy Pacific was a good airline (3rd best airline). Our concern was economy might be cramped and we didn’t want to pay to upgrade. She wa... Ver mais
A empresa respondeu
Always a great stress free experience when booking with Imagine cruising. Always competitive prices, and they will create your own itinerary around a cruise. We’ve used them for years and would high... Ver mais
A empresa respondeu
Made an enquiry via email and received a quick phone call to discuss my holiday. Very friendly and professional staff. After further details were exchanged. Aimee (holiday consultant) phoned me ba... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.
Imagine Cruising
Escrito pela empresa
- More than just a cruise
- By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth.
- CRUISE & RAIL
- Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone.
- CRUISE & TOURING
- Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach.
- CRUISE & EVENT
- From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you.
- CRUISE & STAY
- Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us.
- RIVER CRUISING
- From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop.
- CRUISE DEALS
- If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here.
- BOOK WITH CONFIDENCE
- Your holiday is ABTA and ATOL protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Informações de contato
Portland House, Bincknoll Lane, Interface Business Park, SN4 8SY, Swindon, Reino Unido
- 01793 856770
- customersupport@imaginecruising.co.uk
- imaginecruising.co.uk
4,8
Excelente
15 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Booking process and explanations to…
Booking process and explanations to queried along with knowledgeable and helpful staff.
10 de outubro de 2026
Resposta da Imagine Cruising UK
We are so pleased to hear that you enjoyed a smooth reservation experience and that our knowledgeable team was able to answer your questions thoroughly. Thank you so much for taking the time to share your wonderful feedback with us!
Very helpful professional service.
13 de outubro de 2026
Resposta da Imagine Cruising UK
We are so pleased to hear that you experienced such a supportive and high-quality interaction with our team. Thank you so much for taking the time to share your positive feedback!
Resposta da Imagine Cruising UK
We're so delighted to hear that you had such a wonderful experience with our team member and highly recommend our service. Thank you so much for taking the time to share your positive feedback!
Your member of staff
Your member of staff, Faye Cameron, was excellent from the start of the booking process to the finish.
13 de outubro de 2026
Resposta da Imagine Cruising UK
We're so pleased to hear that our team member provided excellent service from start to finish during your booking process. Thank you for taking the time to share your wonderful feedback with us!
Wonderful company
Wonderful company. Very professional, but personable too.
Nothing is too much trouble.
The information provided is detailed and very informative.
9 de outubro de 2026
Resposta da Imagine Cruising UK
We are delighted to hear that you experienced such professional and personable service from our team. It is wonderful to know that our staff made you feel well taken care of and provided clear, helpful details for your journey. Thank you so much for your positive feedback!
Overall a Zoe was very helpful and…
Overall a Zoe was very helpful and informative and enabled us to quickly add on the extras we required.
13 de outubro de 2026
Resposta da Imagine Cruising UK
We are delighted to hear that our team member was so helpful and informative, allowing you to quickly add the extra items you needed. Thank you for taking the time to share your wonderful feedback with us!
Efficient
Friendly, courteous, helpful staff but, most of all, extremely efficient!
Holiday - with complicated arrangements - sorted and booked within 2 hours!
12 de outubro de 2026
Resposta da Imagine Cruising UK
Thank you for the fantastic five-star rating. We are thrilled to hear that our team was able to assist you so quickly and make planning your complex getaway such a smooth, hassle-free experience.
Exceptional Friendly Service
Friendly service.
Quick telephone response.
Knowledgeable sales person.
12 de outubro de 2026
Resposta da Imagine Cruising UK
We are delighted to hear that you experienced friendly service, prompt assistance on the phone, and support from a knowledgeable team member. Thank you so much for taking the time to share your great feedback with us!
Always quick answering telephone
Always quick answering telephone, very helpful whoever you first speak with.Had the pleasure of having Megan as my agent for last few bookings, excellent service.
12 de outubro de 2026
Resposta da Imagine Cruising UK
Thank you so much for your wonderful review. We are happy to hear that our phone support is consistently prompt and helpful. Our team is glad you received excellent assistance.
Resposta da Imagine Cruising UK
We are happy to hear that our helpful and educated team gave you a great experience. Thank you for your review.
Morgan was helpful and talked me…
Morgan was helpful and talked me through the holiday I booked for my friend and myself without any pressure
12 de outubro de 2026
Resposta da Imagine Cruising UK
We're so pleased to hear that our team member was able to guide you through your trip details clearly and without any pressure. It is wonderful to know that you and your friend had such a smooth booking experience. Thank you for taking the time to share your wonderful feedback with us!
I LOVE Imagine Cruising Uk
I LOVE Imagine Cruising Uk. They ALWAYS have Lots of GREAT VALUE Cruises. Very Friendly and Polite when you ring them up. Very Accommodating.
ALWAYS Try to give you what you want from your Cruise.
9 de outubro de 2026
Resposta da Imagine Cruising UK
Thank you so much for your enthusiastic feedback and wonderful review. We are delighted to hear that you consistently enjoy our great value holiday options and that our team always provides you with friendly, polite, and accommodating phone service. It is fantastic to know that we successfully help tailor your dream travel experiences, and we look forward to helping you plan many more amazing voyages in the future.
We had a great experience with Nicola…
We had a great experience with Nicola she knew what we wanted without any hard sell.
12 de outubro de 2026
Resposta da Imagine Cruising UK
We are so pleased to hear that you had a great experience and that our team member understood your preferences so well without any pressure. Thank you so much for taking the time to share your wonderful feedback with us!
Put me at ease...
The consultant I spoke to (Zoe) was very knowledgeable and extremely enthusiastic about the travel package I enquired about. Furthermore, all my resulting questions were answered openly and honestly. At the end of the consultation, I had full confidence to proceed with a booking, knowing that I was in good hands.
8 de outubro de 2026
Resposta da Imagine Cruising UK
We're so pleased to hear that you had such a wonderful consultation! It's fantastic to know that our team member's enthusiasm, clear details, and honest answers gave you total confidence in making your travel booking. We truly appreciate your feedback and wish you a fantastic trip.
Resposta da Imagine Cruising UK
We are so glad to hear that you had such a helpful and knowledgeable experience with our team. Your great feedback means a lot to us, and we truly appreciate you taking the time to share your positive thoughts!
The experience was positive and…
The experience was positive and informative resulting in us making a booking with yourselves
12 de outubro de 2026
Resposta da Imagine Cruising UK
We're so pleased to hear that your experience was helpful and educational, leading to your decision to book with us. Thank you for your wonderful feedback!
Highly efficient service
Highly efficient service from Nicole Cottrell. Super-knowledgeable, speedy and followed up instantly with booking confirmation. Will use Imagine Cruising again. Thank you.
12 de outubro de 2026
Resposta da Imagine Cruising UK
We are delighted to hear that our team member provided efficient, knowledgeable, and prompt service during your booking. It is wonderful to know that you received your confirmation so quickly, and we look forward to assisting you with your future travels!
Most helpful booking agent despite technical problems.
We found Sean most helpful. He tried very hard to get everything sorted for us and seemed to achieve the impossible despite some technical difficulties not of his making.
Not so good was that the computerised booking system let him down. It took about an hour and a half to get everything sorted.
12 de outubro de 2026
Resposta da Imagine Cruising UK
We are happy to hear about the excellent support provided during your visit. We appreciate your patience while dealing with the extended wait caused by our system errors. Your feedback regarding the booking process has been noted so we can make necessary technical improvements.
Resposta da Imagine Cruising UK
Thank you so much for the wonderful feedback. We are happy to hear that our team was able to assist you in designing your ideal holiday and seamlessly managing all the travel details. We hope you have an amazing time on your perfect getaway.
Friendly efficient staff.
7 de outubro de 2026
Resposta da Imagine Cruising UK
We are delighted to hear that our sales consultant provided such friendly and helpful service. Thank you for taking the time to share your fantastic feedback with us!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.