I bought this for my husbands birthday as he loves breakfast food and it didn’t disappoint. Soft bread which didn’t go hard in the toaster like we’ve known sour dough to do before, delicious golden yo... Ver mais
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Veja o que dizem as avaliações
Sarah and her team deliver an amazing gift experience with amazing products second to none, we have used her service many times, always far exceeded our expectations for our friend's and family. T... Ver mais
A friend sent me an Imp & Maker Signature British Farmhouse Breakfast Hamper for my birthday. It was a complete surprise and arrived on the requested day. The experience from the beginning was 5 star... Ver mais
A empresa respondeu
The team at Imp & Maker pulled out all the stops so that I could receive my hamper at short notice ahead of an event. Not only did it arrive on time the selection of food and wine was top class, argua... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Cestas de Presente
- Loja de bebidas alcóolicas
- Fornecedor de Brindes
- Fornecedor de Produtos Alimentícios
- Loja de Souvenirs
Escrito pela empresa
IMP & MAKER was founded to curate food & drink experiences that will create exceptional occasions for our consumers with this in mind. With limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn We are proud to be the gift, that our customers say, just keeps giving.
Informações de contato
Lancaster Court, Coldham Road Industrial Estate, LN4 4SE, Lincolnshire, Reino Unido
- 01205 631144
- info@impandmaker.co.uk
- impandmaker.co.uk
4,8
Excelente
818 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Overpriced
Imp & Maker Buying Noam beers on line I didn't check carefully ,I had been looking at various options throughout the afternoon ,and assumed as was the case with other sellers the number of bottles I would receive for the sum of £129.75. would be -60 bottles in fact I received just 30 bottles.
Making this purchase disproportionately expensive when compared buying pro- rata, with other companies advertising Noam beers on-line. The cheapest with an additional new customer discount of 10% is £2.35pb against Imp & £4.32pb. A staggering difference in cost on 30 bottles of £59.
The delivery was prompt and an email thanking me for my business was a pleasant but at that point somewhat lost on me
11 de maio de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations.
To clarify, we are not a wholesaler of NOAM Beer and only sell it in 6-bottle packs, intended as an add-on to our luxury hampers to create a more bespoke gifting experience. We’re proud to be the only UK hamper brand officially partnered to stock this award-winning beer, which is also served in premium restaurants and bars—often priced between £12 and £15 per bottle.
As a small, independent business of just five people, we specialise in curated, high-quality food and drink gifts delivered with care and speed. While our pricing reflects this premium service, we always aim for transparency and excellent customer care.
We look forward to hearing back from you soon, Peter, and invite you to contact us directly so we can address any further concerns.
Warm regards,
The IMP & MAKER Team
Cheese and Wine Hamper
Communication was great and the package was delivered to my Aunt in Scotland (I'm in Canada) and she was very pleased and said it was wonderful. Delivery was perfect. I thought price was very reasonable.
11 de maio de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you so much for your kind words! We’re thrilled to hear your Aunt in Scotland enjoyed the Cheese and Wine Hamper—and that it arrived perfectly from Canada to her doorstep. We pride ourselves on great communication and care with every delivery, so it means a lot to know it made her day special. Thanks again for choosing IMP & MAKER!
Kindest
Zoe
Excellent product and great…
Excellent product and great communication throughout when I had a question. This hamper was a great hit with the friend I bought it for . The products were fresh and of great quality. I will definitely be using them again
7 de maio de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you so much for your wonderful feedback! We're delighted to hear the hamper was a great hit and that you found our communication helpful. We take pride in delivering fresh, high-quality products, and it means a lot that you’ll be choosing us again. Looking forward to making more special moments for you and your friends!
Kindest
Zoe
Anniversary gift
Ordered an anniversary gift for my husband of beers that I struggled to get anywhere else. They arrived right on schedule, so very happy all round. Looking forward to our next order!
7 de maio de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you ever so much for your lovely review! We’re so pleased to hear the anniversary gift arrived right on time and that you managed to find those hard-to-get beers with us. It’s always a pleasure to help make special occasions even more memorable. We look forward to assisting with your next order!
A delicious, extraordinary treat.
What a wonderful, well curated basket. Everything was delicious and the packaging made it extra special.
3 de maio de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you so much for your lovely review! We’re over the moon that you found the hamper delicious and extra special – our team puts so much care into curating each one to feel like an extraordinary treat. We’re thrilled it made an IMPression and hope to delight you again soon!
Zoe
Brand & Marketing Manager, IMP & MAKER
Can't fault there customer service
Can't fault there customer service. They phoned me personally to apologise that my order would be a day late due to where I stay which was very thoughtful and considerate.
3 de maio de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you so much for your kind words. We're really glad you appreciated the personal call – we always want to keep our customers in the loop and do everything we can to deliver a great experience, even when things don’t go quite to plan. Your understanding means a lot, and we hope to IMPRESS you again soon!
Zoe
Brand & Marketing Manager, IMP & MAKER
Bought a hamper as a birthday present…
Bought a hamper as a birthday present for my mother. She loves it. Customer service is fantastic put the wrong delivery on and they sorted it with no problem. Also, next day delivery is great and the correspondence from ordering to delivery brilliant. Would highly recommend.
30 de abril de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you so much for taking the time to leave such a kind review! We’re so pleased your mum loved her birthday hamper – and glad we could quickly sort the delivery hiccup for you. We're all about making gifting stress-free and special, so it’s lovely to hear our next day delivery and communication made things seamless. We really appreciate the recommendation and hope to help you celebrate many more moments soon!
Zoe
Brand & Marketing Manager, IMP & MAKER
Champagne and cheese hamper…
Ordered the Champagne and cheese hamper as a thank you gift for my friend who had taken me on a trip to India. It was her favourite champagne and came beautifully presented. She was thrilled with the delivery, as was I. Excellent correspondence with the company and their ethos is based on high customer service. I would use the company again if I’m looking for a special gift.
23 de abril de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you so much for your lovely review! We’re thrilled to hear the Champagne & Cheese Hamper hit the mark – it’s wonderful that your friend felt so celebrated with her favourite Champagne, beautifully presented. Thoughtful gifting is what we’re all about, so your kind words about our service and ethos truly mean the world. We’d be honoured to help you make another IMPression next time you're looking for something special.
Zoe
Brand & Marketing Manager, IMP & MAKER
High quality fresh local British produce
High quality, fresh local British produce.
The recipients of the two gifts were thrilled because everything was thoughtfully packaged, beautifully presented and high quality fresh produce. We would all happily recommend Imp&Maker for those wanting that special gift for their loved ones.
30 de abril de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you so much for your wonderful words! We're absolutely thrilled to hear the gifts went down a treat — beautifully presented, thoughtfully packed, and full of the freshest, finest goodies is exactly what we aim for. We’re all about MAKING moments that impress, so it’s fantastic to know we helped make yours extra special. Thanks for recommending us — it means the world!
Kindest Zoe
Birthday gift
Seen this product online ordered for my Aunties birthday who is going to Italy in May,
She received owed in time dated, the items are of a high standard and authentic, great service and products.
27 de abril de 2025
Resposta da IMP & MAKER
Thank you so much for your lovely review! We're thrilled to hear your Auntie received her gift in perfect time for her trip to Italy and that she enjoyed the high-quality, authentic items. We're all about making moments extra special, so it means a lot to hear that everything arrived just right. Thanks again for choosing us — we hope to impress you again soon!
Kindest Zoe
Very happy with the product and…
Very happy with the product and delivery time. Bought as a gift. Would definitely use again.
23 de abril de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
We're really pleased to hear you were happy with your gift and the delivery time. It’s great to know you'd choose us again. We look forward to helping with your next order!
Many Thanks,
Ryan & Team IMP
Exceptional quality delivered with care and thoughtfulness
I ordered a cheese and wine gift for my brothers birthday. Communication was prompt and I was kept fully informed of the progress of my order. It was delivered on the morning of his birthday. He was thrilled and said it was a very special present. The packaging showed care and was of exceptional quality and the cheese and wine were excellent. He is not easily impressed. This was my first order it won’t be my last. Highly recommend
23 de abril de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you so much for your lovely review. We’re over the moon to hear your brother was thrilled with his gift. Especially as he’s not easily impressed!
We put so much care into every order, from start to finish, so it’s wonderful to hear that you felt fully informed and that the packaging and quality shone through. Your kind words have made our day, and we’re so grateful you chose us for such a special occasion.
Many Thanks,
Ryan & Team IMP
Life affirming
In such times it’s difficult to justify the luxuries life has to offer. This is justifiable.
The quality and flavour of the Tomahawks weren’t just first grade, they were life affirming.
Oozing depth and taste with every bite.
To say I will be using Imp and Maker again is an understatement, ⭐️⭐️⭐️⭐️⭐️.
17 de abril de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you so much for your kind words and generous review. We’re thrilled to hear you enjoyed the quality of our Tomahawk steaks! It means a lot to us. It’s always a pleasure to deliver something special, and we’re so pleased to know you’ll be back.
Ryan & Team IMP
Ordered as gift
Ordered as gift, fab hamper. Delivery on time.
28 de março de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thanks so much! We're glad to hear the hamper was a hit and arrived on time—hope it made the recipient’s day!
Ryan & Team IMP
A surprise gift from colleagues
I received a surprise package after a temporary stint at an IT company. I was touched by the gesture as I was there 3 months and never had such a nice experience, team or gift. Thank you.
2 de fevereiro de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you for sharing such a lovely message. We’re so glad the surprise brought a smile to your face—it’s always wonderful to be part of meaningful moments like this. Wishing you all the best in your next chapter!
Ryan & Team IMP
Ordered some hampers for our clients…
Ordered some hampers for our clients from Imp & Maker and they were spot on. Went down really well. The service we received was first class, efficient, attentive and professional.
Would definitely recommend to others.
Ryley Wealth Management Ltd
1 de abril de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you so much for your kind words! We're thrilled to hear the hampers were well received and that you were happy with the service. It was a pleasure, and we really appreciate the recommendation. Looking forward to helping you again in the future!
Ryan & Team IMP
Always pushing for the highest quality…
Always pushing for the highest quality and best customer experiences
4 de abril de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you! We’re passionate about delivering the very best in both quality and service, so it means a lot to hear that recognised. If there’s ever anything we can do to improve or support you further, please don’t hesitate to let us know—we’re always here to help!
Ryan & Team IMP
My daughter loved everything!
28 de março de 2025
Resposta da IMP & MAKER
We're so pleased to hear that—thank you for taking the time to let us know! It's always wonderful to hear our gifts are so well loved. We hope it made her day extra special.
Kindest
Zoe
Ideal Hamper Present
Well packaged, high quality products and a perfect Mother's Day gift!
28 de março de 2025
Resposta da IMP & MAKER
Thank you so much for your lovely review. We're really pleased to hear the hamper made a perfect Mother’s Day gift. We take great care in selecting high-quality products and packaging them beautifully, so it means a lot to know it was well received. We hope it brought a little joy to the day.
Kindest
Zoe
Wonderful hampers, wonderful team!
The selection of products are top-quality, beautifully presented, and feel really special. You can really tell how much care and thought goes into crafting a beautiful experience.
What really stands out are the fantastic team behind the brand. They are so friendly and helpful, making the whole experience effortless from start to finish.
Highly recommend if you’re looking for something special for gifting someone or treating yourself!
5 de março de 2025
Avaliação não solicitada
Resposta da IMP & MAKER
Thank you so much for your wonderful review! We’re absolutely delighted that you loved our selection and presentation – we put so much care into ensuring every gift feels truly special. It means the world to hear that our team made your experience effortless; we’re always here to help make gifting (or treating yourself!) as seamless and enjoyable as possible. We really appreciate your recommendation and can’t wait to IMPress you again soon!
Zoe
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