A truly amazing place, very well organised, spotlessly clean and felt very safe. Undergroud rail the best we have been on. Arriving at the hotel early was a bit disappointing as we could not even get... Ver mais
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Veja o que dizem as avaliações
An excellent trip to the Singapore GP and we were very well looked after by Imperial from start to finish. A special thanks to Chloe, Sian & Rob for their help and good company. The whole booking an... Ver mais
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Avoid at all costs, absolutely horrible experience for a very premium price tag, couldn't believe quite how bad it is was, multi-thousand pound tickets for absolute back of the stadium experience at... Ver mais
What a wonderful day’s entertainment had at the Goodwood Revival by all. So much to see and enjoy. Prestige cars galore with chats with proud owners. Competitive races together with the roar of racing... Ver mais
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Detalhes da empresa
Escrito pela empresa
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Informações de contato
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, Reino Unido
- 01162 695979
- info@imperial.events
- imperial.events
4,1
Muito Bom
848 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 semana
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Event experience very good
Event experience very good, well looked after. Only downside was lack of information prior to the event, portal was not working and they were not good at informing people.
3 de setembro de 2026
Resposta da Imperial Corporate Events
We're delighted to hear you had a very good event experience and felt well looked after.
We're sorry, however, that the information provided before the event did not meet your expectations and that you experienced issues with the portal. We appreciate this feedback and will use it to help improve our pre-event communication going forward.
Thank you for taking the time to share your experience.
The arrangements made by Imperial were…
The arrangements made by Imperial were perfect. An amazing hotel and experience. My clients were extremely please with how everything went to clockwork - phew!!
13 de setembro de 2026
Resposta da Imperial Corporate Events
Thank you for your 5-star review. We're delighted to hear that everything ran smoothly and that both you and your clients had such a positive experience. It's fantastic to know the arrangements, hotel and overall event exceeded expectations. Thank you for choosing Imperial, and we look forward to helping make your next event just as successful.
Very good service
7 de setembro de 2026
Resposta da Imperial Corporate Events
Thank you for your 5-star review. We're delighted to hear you received very good service and appreciate you taking the time to share your feedback. We look forward to assisting you again in the future.
Recent hospitality experiences sold by ICE
My experience of working with Imperial's staff has been positive. I have booked a number of events with one of the account managers (Katie), who is always very bubbly and helpful. That said, a recent event I attended (Lords test match day 1 ENG v PAK on 27/8/26) was very disappointing. The service and quality of food offered by the contractor who runs the Nursery Pavilion Hospitality was poor. I expected a high quality service offering in terms of quality of food and service. I was left feeling I had received poor value for the monies I paid (significant cost from my own pocket) for two premium tickets (over £1,100 each).
6 de setembro de 2026
Resposta da Imperial Corporate Events
Thank you for your review and for your kind comments about Katie. We're delighted to hear that you've had positive experiences with our team and appreciate your continued support.
We're sorry to learn that the hospitality experience at the England v Pakistan Test Match did not meet your expectations. Your feedback regarding the food quality and service has been noted and will be shared with the venue team for review.
Thank you for taking the time to let us know.
Extremely disappointing experience – I would not recommend an experience with this company
Booked an experience with this company after being sold the package over the phone. Based on what I was told, I made arrangements for travel and childcare, only to subsequently be told by the company that the package did not include the features I had specifically been told were included.
I have email correspondence from the company which supports my concerns, so this is not simply a case of misunderstanding what was advertised.
I was offered a discount towards a future booking as a way of addressing the issue, which I found disappointing given the circumstances. However, actually attending the event was when the experience took a significant turn for the worse.
Following the event, I raised a formal complaint in July 2026. Despite initially being told that someone would come back to me, the company has now stopped responding to my emails altogether. I have also tried contacting them by telephone, but the phone line does not appear to be being answered.
At this stage, I am extremely disappointed not only with the experience itself, but with the complete lack of customer service and communication afterwards.
Please save your money. There are plenty of other companies offering similar experiences that, in my opinion, provide a much better service and, more importantly, actually deliver the experience you have paid for and deal with complaints properly when things go wrong.
Based on my experience, I would not recommend this company.
4 de julho de 2026
Avaliação não solicitada
Resposta da Imperial Corporate Events
Thank you for your feedback. We are sorry to hear that your experience did not meet expectations. Your complaint is currently being reviewed through our formal complaints process, and we will continue to correspond with you directly regarding the outcome. We appreciate your patience while this process is ongoing.
Stress Free Corporate Entertainment
Jess Bateman has been our dedicated Account Manager for a number of years now. She brings fantastic energy and professionalism with every phone call. She is consistently warm, approachable and highly knowledgeable about our account needs. If a complex question arises, she proactively investigates and follows up with accurate answers. Her dedication to client success makes her a pleasure to work with.
23 de agosto de 2026
Resposta da Imperial Corporate Events
Thank you for taking the time to leave such a wonderful review. We're delighted to hear about your positive experience working with Jess. Her professionalism, dedication and commitment to providing excellent service are qualities we value highly, and it's great to know they have made such a positive impact. We'll be sure to share your kind feedback with her. Thank you for your continued support, and we look forward to working with you for many years to come.
The event was just as described
The event was just as described, everything was well organised and ran smoothly on the day. When I had some questions before the event, these were dealt with quickly and efficiently. Would definitely use again.
2 de agosto de 2026
Resposta da Imperial Corporate Events
Thank you for your 5-star review. We're pleased to hear the event lived up to expectations and that everything was well organised and ran smoothly on the day. It's also great to know that any questions you had beforehand were handled quickly and efficiently by the team.
We appreciate your feedback and look forward to welcoming you again in the future.
The experience The experience didnt come close to the price we paid. didnt come close to the…
The experience didnt come close to the price we paid.
11 de agosto de 2026
Resposta da Imperial Corporate Events
Thank you for your review. We're sorry to hear that the experience did not meet your expectations in terms of value. We take all feedback seriously and would welcome the opportunity to better understand the aspects of the event that left you feeling disappointed.
If you're willing, we'd appreciate the chance to discuss your concerns directly and learn more about your experience. Thank you for taking the time to share your feedback, and we hope to hear from you.
Great night
11 de agosto de 2026
Resposta da Imperial Corporate Events
We really appreciate your 5-star review. It's great to know you had an enjoyable night, and we hope to welcome you back for another memorable experience soon.
Resposta da Imperial Corporate Events
Thank you for your 5-star review. We're pleased to hear you received great service from start to finish. We appreciate your kind feedback and look forward to welcoming you to another fantastic event in the future.
Resposta da Imperial Corporate Events
Thank you for your 5-star review. We're pleased to hear you received good service and enjoyed working with Dan. We appreciate your feedback and hope to welcome you to another great event soon.
Resposta da Imperial Corporate Events
Thank you for your 5-star review. We truly appreciate your kind feedback and look forward to welcoming you again soon.
Beautiful setting very efficient…
Beautiful setting very efficient service good food drinks plentiful. The function band are amazing and create a fantastic atmosphere. Without doubt one of our highlights of the year.”’ Mel
25 de julho de 2026
Resposta da Imperial Corporate Events
Thank you for your 5-star review. We're so pleased to hear you enjoyed the beautiful setting, efficient service, and plentiful food and drinks. It's great to know the band helped create such a fantastic atmosphere and played a part in making the event one of your highlights of the year.
Thank you for your kind feedback, and we hope you've already rebooked for next year. We look forward to welcoming you back again soon.
Andrea Bocelli Experience
Attended Andrea Bocelli Anglo American Hotel - 3 Night Travel Experience - Master Suite & Gold Ticket. Very pleased with the choice of provider Imperial Events the event was outstanding, hotel, company, hospitality and Florence exceeded expectations. Strongly recommended would do it again
3 de agosto de 2026
Resposta da Imperial Corporate Events
Thank you for your 5-star review. We're thrilled to hear that the Andrea Bocelli travel experience exceeded your expectations. It's wonderful to know that the hotel, hospitality, and time spent in Florence all contributed to such a memorable trip.
We greatly appreciate your recommendation and are delighted that you would choose to travel with us again. We look forward to welcoming you on another exceptional experience in the future.
Every event never seems to disappoint…
Every event never seems to disappoint us! First class service from booking onwards
28 de julho de 2026
Resposta da Imperial Corporate Events
We're delighted to hear that every event continues to deliver and that you've consistently received first-class service from the booking stage onwards. We really appreciate your continued support and look forward to welcoming you to another fantastic experience soon.
Belgium Grand Prix
The event was very well organised and everything ran smoothly. This was due to the tremendous hard work of Katie, Chloe, Nunis & Jimmy. We had a wonderful weekend. Seats were amazing & it did not rain…. Not sure how you organised that 🤣 Hotel staff were also very welcoming.
17 de julho de 2026
Resposta da Imperial Corporate Events
Thank you for your 5-star review. We're delighted to hear you had a wonderful weekend and found the event to be so well organised. It's fantastic to know everything ran smoothly, the seats were amazing, and the hotel team made you feel welcome throughout your stay.
We're especially pleased that the weather was on your side too! Thank you for your kind feedback, and we hope to welcome you on another memorable experience soon.
I have booked royal ascot with this…
I have booked royal ascot with this compnany for the last 3 years and they are amazing, great service and quick response to my questions. Its a great experience
27 de junho de 2026
Resposta da Imperial Corporate Events
Thank you for your 5-star review. We're delighted to hear you've enjoyed booking Royal Ascot with us over the last three years. It's great to know you've found our service responsive and the experience consistently enjoyable. We truly appreciate your continued support and look forward to welcoming you again in the future.
Unforgettable Eastern and Oriental Express trip
We’ve recently done a trip organised by Imperial Corporate Events to Singapore - to take the one and only Eastern and Oriental Express through Malaysia. What a memorable time it was - from staying in the iconic Marina Bay Sands with the biggest infinity pool, to the once in a lifetime experience of traveling for 3 nights in the most atmospheric and luxurious train.
The Imperial staff were amazing - Chloe and Charlotte were brilliant and went above and beyond to make the whole journey smooth and enjoyable.
And the train staff members made our stay unforgettable - including the chef, the bar tenders, waiting staff and carriage stewards. Everyone put their heart and soul to make this trip very special and memorable.
K & S
2 de maio de 2026
Avaliação não solicitada
Resposta da Imperial Corporate Events
Thank you for your 5-star review. We're delighted to hear you had such a memorable experience on the Eastern & Oriental Express journey through Singapore and Malaysia. It's wonderful to know that every aspect of the trip, from the iconic Marina Bay Sands to the luxury train experience, made such a lasting impression.
We'll be sure to pass your kind comments on to Chloe and Charlotte, who will be thrilled to hear their efforts helped make the journey so smooth and enjoyable. Thank you for your support, and we hope to welcome you on another unforgettable adventure in the future.
Well organised and good seats
21 de julho de 2026
Resposta da Imperial Corporate Events
Thank you for your 5-star review. We're delighted to hear you found the event well organised and enjoyed the seats. We appreciate your feedback and hope to welcome you to another great event soon.
Con artists
Con artists. Scammed my mum into buying a holiday, then refused to cancel it when she was diagnosed with cancer two weeks later. Continued to hound her for money whilst she was having cancer treatment. Zero morals or ethics, only interested in money. Tacky, tasteless and soulless. Avoid like the plague.
21 de julho de 2026
Avaliação não solicitada
Resposta da Imperial Corporate Events
Thank you for your review. While we respect your right to share your opinion, we are unable to discuss any booking details or correspondence with anyone other than the lead booker due to our privacy obligations.
We do not recognise the circumstances described in your review and take customer care very seriously. We have also requested contact details via Trustpilot so that we could look into the matters raised further, but unfortunately have not received a response.
Should the lead booker wish to discuss any concerns directly with us, we would be happy to review them. We wish them all the best.
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