A truly amazing place, very well organised, spotlessly clean and felt very safe. Undergroud rail the best we have been on. Arriving at the hotel early was a bit disappointing as we could not even get... Ver mais
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Avoid at all costs, absolutely horrible experience for a very premium price tag, couldn't believe quite how bad it is was, multi-thousand pound tickets for absolute back of the stadium experience at... Ver mais
An excellent trip to the Singapore GP and we were very well looked after by Imperial from start to finish. A special thanks to Chloe, Sian & Rob for their help and good company. The whole booking an... Ver mais
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What a wonderful day’s entertainment had at the Goodwood Revival by all. So much to see and enjoy. Prestige cars galore with chats with proud owners. Competitive races together with the roar of racing... Ver mais
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Detalhes da empresa
Escrito pela empresa
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Informações de contato
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, Reino Unido
- 01162 695979
- info@imperial.events
- imperial.events
4,1
Muito Bom
849 avaliações
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From start to finish
From start to finish, we were looked after with exceptional service. The food and drink were top notch and the overall experience was excellent.
23 de maio de 2026
Resposta da Imperial Corporate Events
Thank you so much for your wonderful review. We are delighted to hear you felt so well looked after from start to finish and that the food, drink and overall experience hit the mark. Feedback like this means a lot to the team.
Lacking soul and personality
Good event! While we found staff helpful there was not much interaction or communication with them, really wondered why they were there? We also found the same on our last event over 4 days! Hosts should really add a bit of personality to such events not just to look pretty!
23 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for your review. We are pleased to hear you enjoyed the event overall. Our team is always there to support guests, even when the event format naturally requires a lighter touch, and we are glad you found them helpful. We appreciate your thoughts on interaction and will keep them in mind as we continue to shape future experiences.
Well run but struggle with the Portal
Well run but struggle with the Portal
Trips have always went well
28 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for your review. We are pleased to hear your trips have always gone well. We are sorry the Portal has been difficult to use and appreciate you sharing this with us. For next time, your account manager or our events team will be happy to guide you through anything you need, so please do reach out to them directly.
Fantastic meal and super show ( Avenue…
Fantastic meal and super show ( Avenue Q )
Would definitely go again
25 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for your lovely five star review. We are delighted that you enjoyed the meal and the show. It is wonderful to hear you would happily return.
The overall organisation was…
The overall organisation was exceptional. The Belmond train n experience was fabulous. A rain shower intervened to send people below decks on the river trip, but no fault ascribed!
The only negative - and it was quite a big one was that the tables at the Waterside Inn were too crammed in. Not comfortable - “had more room in a greasy spoon transport cafe!” Presumably a victim of its own success, but it did detract from an otherwise wonderful day. (Comments related from the attendees - I was not present.)
23 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for your kind review. We are very pleased that the day was so well organised and that the Belmond train and river trip were enjoyed, rain included.
We are sorry to hear that the table spacing at The Waterside Inn affected your group’s comfort. We have passed this feedback to the venue so they can review it for future guests.
Thank you again for sharing your thoughts and for highlighting both the positives and the areas to improve.
An excellent day at Ascot races
The whole day was excellent. A very friendly welcome, great food and wine with excellent service throughout from all front of house staff. We were a party of 4 who had a thoroughly enjoyable day which could only have been improved by us picking the right horses to back!!
8 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for your fantastic 5 star review. We’re so pleased to hear you and your group had such an enjoyable day and that you enjoyed the food, wine and service throughout.
We’ll be sure to share your lovely comments with our front of house team. Hopefully next time the racing results will be just as successful as the day itself!
We hope to welcome you back again soon.
Eastern & Oriental Express
We had a wonderful trip on the Eastern & Oriental Express. We had some last minute logistical challenges and Chloe was so helpful in accommodating us and making sure we got from A to B on time. The train, food and overall experience was fabulous!
4 de maio de 2026
Avaliação não solicitada
Resposta da Imperial Corporate Events
Thank you for your lovely review. We’re delighted to hear you had such a wonderful experience onboard the Eastern & Oriental Express and that you enjoyed the train, food and overall journey.
We’re especially pleased Chloe was able to assist with your last-minute logistical challenges and help make everything run smoothly. We’ll be sure to pass along your kind comments to her.
Thank you again for travelling with us, and we hope to welcome you onboard again soon.
Oriental Express. The food on the train was outstanding…
The food on the train was outstanding as was the service. All the staff were brilliant headed by Kent our butler. The bunk beds were a surprise and for the investment we paid would have liked one of the rooms where I didn’t have to climb into a bunk bed, they are not comfortable and easy to get in and out of. What was worse the people who had the better rooms did nothing but rib us about it. The bunk bed rooms should defo be less money. Sleeping was difficult up there so ended up being knackered. Chloe and Charlotte were brilliant and were let down by the MBS, the check in was over an hour late and had us waiting about. The suite was awesome. Altogether the trip was a huge success but you
Should defo let your customers about the bunk beds, one old fella must have been 75 really did struggle.
I enjoyed the excursions but a few guests moaned about them but certainly
More info on each one would be good.
12 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for your detailed review. We’re so pleased to hear you enjoyed the food, service, suite and excursions, and we’ll be sure to pass your kind comments on to Chloe and Charlotte.
We also appreciate your honest feedback regarding the bunk bed cabins and delayed check-in experience. We understand your concerns around comfort, accessibility and clearer communication before travel, and your comments will be shared with our team as we continue to improve the guest experience.
Thank you again for travelling with us, and we hope to welcome you onboard again in the future.
Fun in the Jungle
The 3 day trip on the Eastern & Oriental Express was hugely enjoyable and extremely well organised, with fabulous food, enjoyable excursions, great company and meticulous attention to detail. Highly recommended.
13 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for sharing such a wonderful five star review. It is fantastic to hear how much you enjoyed your three day journey on the Eastern and Oriental Express. Fabulous food, enjoyable excursions, great company and such careful attention to detail are exactly what we hope every traveller experiences.
Your recommendation means a great deal to us, and we are delighted that the trip left such a strong impression.
If you ever wish to plan another journey or discover a new destination, we would be very happy to help you create something just as memorable.
Well organised
Well organised, quality accommodation. Staff excellent, Chloe and Charlotte.
12 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for your wonderful review. We’re delighted to hear you enjoyed the organisation, quality accommodation, and overall experience.
We’ll also be sure to pass your kind words on to Chloe and Charlotte, who will be thrilled to receive your feedback.
We look forward to welcoming you again soon.
The trip was fantastic and would…
The Singapore Eastern and Orient Train trip was fantastic and would deserve 5 stars except for the time "wasted" hanging around at Marina Bay Sands Hotel waiting for room allocation or transport to arrive.
Maybe organising some event at the hotel to fill in the time may provide a truly 5 star experience. I have to praise the team on the ground - Chloe and Charlotte - who were amazing and so helpful and fun.
4 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for sharing your thoughtful review. We are delighted to hear that your Singapore Eastern and Oriental Train journey was such a fantastic experience and that so much of it felt worthy of five stars.
We also appreciate your comments about the waiting time at Marina Bay Sands. Your suggestion about offering something engaging during that period is very helpful, and we will certainly look at how we can improve this part of the experience for future travellers.
Chloe and Charlotte will be thrilled to know how much you valued their support. They take great pride in what they do, and your praise means a great deal.
If you would like to share any further thoughts or plan another journey, we are always here to help.
A really well put together luxury trip
A really well put together luxury trip, from the accommodation, the food and the whole experience was 5 Star Plus :-)
12 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for sharing such a brilliant five star review. It is wonderful to hear that your luxury trip exceeded expectations and that the accommodation, the food and the whole experience felt truly exceptional. Feedback like this means a great deal to our team.
Eastern oriental express
Wonderful organisation - providing seamless service making the whole experience superb
2 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for your fantastic review. We’re delighted to hear you enjoyed the organisation and seamless service throughout your experience with us.
Creating superb and memorable events for our guests is always our goal, so it’s wonderful to receive such positive feedback.
We look forward to welcoming you again soon.
Communicate up front in the airport re:any delays. Communicate regarding food and drinks for the journey
Liked the hotel, location, food, service in the hospitality suite.
Disliked the journey out due to little communication and no food / water. Not an ideal start to a trip when I was hosting, so felt like i was always on catch up.
4 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for your feedback. We’re pleased to hear you enjoyed the hotel, location, food, and the service within the hospitality suite.
We also appreciate your comments regarding the outbound journey experience. Guest feedback is extremely important to us and helps us continue improving communication and event logistics to ensure a smoother experience from start to finish.
Thank you again for travelling with us and we hope to welcome you again in the future.
Had yet another call from this company…
Had yet another call from this company today. The usual sales tactic, we've just had a cancellation, are we really still doing that. Anyway, the young lady put the phone down on me when I insisted we don't do events and please take me off their list. Very rude.
11 de maio de 2026
Avaliação não solicitada
Resposta da Imperial Corporate Events
Thank you for your feedback and we’re sorry to hear about your experience.
If you would like your details removed from our database, please contact us at righttobeforgotten@imperial.events and our team will process your request accordingly.
We appreciate you bringing this to our attention.
Well…
Well…. What an amazing adventure
Everything was perfect from start to finish. Chloe and Charlotte you were a major part of our life experiences and we thank you both from the bottom of our hearts.
Hotel perfect. Train perfect. People amazing. Wonderful time had by all.
Thank you Chloe and Charlotte for being part of our history 🐝
8 de maio de 2026
Avaliação não solicitada
Resposta da Imperial Corporate Events
Thank you so much for your incredible five‑star review. We are truly delighted to hear what an amazing adventure you had and that everything felt perfect from beginning to end.
Chloe and Charlotte will be over the moon to know they played such a meaningful part in your experience. Your kind words about them, and about the hotel, the train and the wonderful people you met along the way, mean more than you know.
It’s a pleasure to be part of memories that will stay with you, and we would love to help you plan your next adventure whenever the time feels right or explore something new.
Thank you again for letting us be part of your history
Another great holiday with ICE.
Another great holiday with ICE.
From start to finish everything was made so easy for us & the itinerary was perfect.
Two nights in the Marina Bay Sands Hotel in Singapore & three nights on the Belmond Eastern & Oriental train to Malaysia with excursions, what an experience.
Our only complaint was that it wasn’t long enough but that just means we will need to revisit!
2 de maio de 2026
Avaliação não solicitada
Resposta da Imperial Corporate Events
Thank you for your great review and for choosing ICE for another memorable holiday. We are delighted to hear that everything felt effortless from beginning to end and that your itinerary, from Marina Bay Sands in Singapore to the Belmond Eastern and Oriental train through Malaysia, created such a special experience.
It is always a compliment when the only downside is that the trip was not long enough. We would love to help you plan a longer adventure next time and look forward to welcoming you back whenever you are ready to revisit or explore something new.
Thank you again for travelling with us. We cannot wait to create your next journey.
Very smooth trip to the Monte Carlo Masters
Very smooth from flight to pick up to check in. Beautiful hotel and gorgeous suite at the Hermitage right in the centre of Monte Carlo. The Gala dinner had fabulous entertainment. A tip for getting back is to walk to the nearest hotel, which for us turned out to be the Meridian, and the chap out the front at a desk will order you a taxi - we only waited 2 mins! At the dinner the food was excellent but the service at the venue was hap-hazard. At the Monte Carlo Masters the lunch was delicious but again the service was chaotic and we had to eat up as the next round of dinners came in as we were finishing. Supposedly the bar at the lunch venue was open for drinks before the match. However the bar staff, who were amenable, were busy with the next round of lunch, the got to us eventually. So hospitality guys at the tennis have a lot to work on but not something ICE could have a lot of control over. The hotel breakfasts were amazing, there were almost more staff than guests at the start of breakfasts, fabulous pool and lovely lobby area for drinks. Another great trip!
10 de abril de 2026
Resposta da Imperial Corporate Events
Thank you for your wonderful review. We’re delighted to hear you had another great trip and that you enjoyed the seamless travel experience, beautiful accommodation at the Hermitage, and the fantastic Gala Dinner entertainment.
It’s also great to hear how much you enjoyed the hotel facilities, breakfasts, and hospitality throughout the weekend. Monaco always provides an incredible setting and we’re pleased the experience delivered memorable moments once again.
We also appreciate your balanced feedback regarding the service within some of the hospitality venues during the tennis. Feedback like this is always valuable and helps us continue working closely with our partners to enhance the overall guest experience wherever possible.
Thank you again for travelling with ICE and we look forward to welcoming you on another event soon.
I was led to believe we were staying at…
I was led to believe we were staying at the Fairmont but when I tried to che k in I discovered I was booked out of town at Monte Carlo bay Hotel. When I finally got someone to respond from imperial I explained that we were at the Fairmont and further explained the set down reception where we had the car and baggage taken from us was some 200 metres walking distance from the Fairmont Hitel. Your host advised me that we would have to transfer.i further repeated the predicament we were in as not knowing by this time where our luggage would be and also where the car would be. I asked if they could not simply switch us to the Fairmont as the reception had said Imperisl did have rooms booked there but not in our name. I further explained that Fairmont did have rooms available. Your representative merely reiterated what we had already been told that we would have to retract our footsteps. After having to complain she finally arranged to retrieve out luggage and car.
The next morning I enquired as to transfer arrangements but was kindly told and I quote “ Guests are INVITED to make their own way down to The Fairmont. At this point I was extremely disappointed at how this had got off to a budget cutting arrangement.
When we arrived at the venue we were refused access as we did not have lanyards to hang around our necks. I had to painstakingly plead with the member of staff on the door that we had not been given any of these.
She initially refused access but after further persuasion reluctantly allowed us access.
The second day again there was no transfer arrangements and as we endured some rain the whole weekend was turning in to a unorganised farce. ourselves out to transfer to Monte Carlo Bay. From before we booked the event I explained we would not be taking the flights as we were already in Italy close to Monaco. On the day of departure from UK we were contacted by imperial staff as to our lateness at the Aircraft and I explained we were not using the flights at all as we were already there. The day of departure again we were contacted to see why we were not at the departure point for the Airport.as we were late. Again I explained.
My comments are that I find the lack of service provided and lack of organisation somewhat displeasing when one considers these points alongside the level of fees charged.
4 de maio de 2026
Resposta da Imperial Corporate Events
Thank you for taking the time to share your feedback. We are sorry to hear aspects of your Monaco experience did not meet your expectations.
To clarify, your booking was confirmed at Monte Carlo Bay Hotel, while the Fairmont was being used as the hospitality venue for the event weekend. Although we did have rooms allocated at the Fairmont, these were assigned to other guest bookings. Our team did however assist in retrieving your luggage and vehicle to help make the transition as smooth as possible.
Regarding venue access, wristbands and lanyards are an important part of our event security procedures and are required for entry into VIP hospitality areas. As your passes were not available at the time, our representatives worked quickly to provide replacements so you could enjoy the event without further disruption.
In relation to the flight communications, our team contacted you as part of our standard guest check in procedures to ensure all travelling guests were accounted for safely throughout the event weekend.
We appreciate all feedback as it helps us continue refining and improving our guest experience, and we hope to have the opportunity to welcome you again in the future.
Grand Prix de Monaco Historic 2026
A fabulous event in glorious Monaco. Overall a well arranged event with a great hotel and on-going Imperial Events support/advice.
However, not all was great:
1. Minimal refreshments arranged at private hanger departure and flight. We had been travelling for 4 hours in the middle of the night to get to Stansted assuming their would be some subsistence available when we reached the airport. The private departure lounge although lovely offered drinks only. The plane offered crisps and chocolate only. We finally found somewhere to eat in Monaco at 4pm in the afternoon - This was very poor organisation
2. I requested further information from the Imperial Team in the hotel on 2 separate occasions and was advised "we will get back to you" - They never did - We just had to make do and sort things for ourselves - Not the definition of executive luxury service I expect to be honest.
24 de abril de 2026
Resposta da Imperial Corporate Events
Thank you for your feedback and for joining us in Monaco. We’re delighted to hear you enjoyed the event overall, the hotel, and the support from the Imperial Events team throughout the weekend.
We also appreciate you highlighting areas where your experience could have been improved. Guest feedback is incredibly valuable to us as we continue refining and enhancing our events and service standards for future experiences.
We hope to welcome you again soon for another unforgettable event.
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