I am not sure why I am being asked to rate how you as a company did in a transaction that was completely done by me the consumer. I was sent a link to the product, put it in my basket, and entere... Ver mais
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Veja o que dizem as avaliações
Sales and support team are easy to talk with and address the issue or concern on time and accordingly. Delivery of the items is on time, given that its from Canada going to Philippines. Ordered items... Ver mais
A empresa respondeu
The support itself was good in the sense that it provided a solution. However, waiting three days for a response is simply too long.
Christina was very helpful, courteous and very polite. even though I was frustrated, she walked me through registering my business, place my order and I am very satisfied with her customer service. A... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We design, develop, and manufacture name tags, name badges, lapel pins, ID Cards, desk & door plates, and accessories. Our signature product is The Mighty Badge, a reusable system that includes easy to assemble name tags and badge printing software. Name tags that look professionally engraved but are printed in the comfort of your own office. Employee engagement is important, and we offer unique add-ons to showcase your team through lapel pins, badge talkers and medallions. We also offer desk signs and door signs with the same reusable option. Award winners of logo print quality, innovation has been a fundamental principle of Imprint Plus, and partnering with over 77,000 businesses worldwide, our products can help you save time, money and enhance your branding image.
Informações de contato
Unit 260 - 21320 Gordon Way, V6W 1J8, Richmond, BC, Canadá
- 1-800-563-2464
- customerservice@imprintplus.com
- imprintplus.com
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to log in and order and they…
Easy to log in and order and they deliver on time.
4 de agosto de 2026
Simple ok
The support itself was good in the sense that it provided a solution. However, waiting three days for a response is simply too long.
7 de agosto de 2026
Avaliação não solicitada
No response
I asked a question through the website and never received a response. Lame.
4 de agosto de 2026
Resposta da Imprint Plus
We’re sorry to hear that you didn’t receive a response. Someone from our Customer Success team will reach out to you directly to follow up on your question and make sure it’s addressed.
Self Service experience is OK.
I am not sure why I am being asked to rate how you as a company did in a transaction that was completely done by me the consumer.
I was sent a link to the product, put it in my basket, and entered my payment information. I did not receive any help from you.
On checkout I was asked how I heard about your company, it did not give me the option to select "existing customer" or "from co-worker"--both of which are reasonable options for how I learned about you.
3 de agosto de 2026
Sales and support team are easy to talk…
Sales and support team are easy to talk with and address the issue or concern on time and accordingly. Delivery of the items is on time, given that its from Canada going to Philippines. Ordered items are complete and in good condition.
2 de julho de 2026
Avaliação não solicitada
Resposta da Imprint Plus
Thank you for your wonderful feedback! We're delighted to hear that our Sales and Customer Support teams were able to address your questions promptly and that your order arrived in the Philippines on time, complete, and in excellent condition. We truly appreciate your trust in us and look forward to serving you again in the future!
The USS Midway Museum
The USS Midway Museum has been using Imprint Plus name tags for our Docents and other volunteers for several years. There products are excellent and tech support is knowledgeable and responsive when an issue occurs.
16 de julho de 2026
Avaliação não solicitada
Resposta da Imprint Plus
Thank you so much for sharing! We really appreciate you taking the time to let us know. :)
Sherri was so helpful and the name tags…
Sherri was so helpful and the name tags turned out beautiful. Thank you for your help!
1 de julho de 2026
Resposta da Imprint Plus
Thank you for the great feedback!
Great Customer Service
We ordered name tags that did not react with Gravoxide, and Imprint Plus responded right away and helped send a replacement of the correct tags that we were looking for. I am so appreciative and we will be recommending Imprint Plus and ordering from them again in the future!
23 de junho de 2026
Avaliação não solicitada
Resposta da Imprint Plus
Thank you so much for your kind words! We're happy we could help get the right name tags to you quickly and make the process as smooth as possible.
Your support and recommendation mean a lot to our team. We appreciate your business and look forward to helping you with future orders!
Have a wonderful day!
Fast and Reliable
Communication was fast - Order has arrived exactly as requested.
7 de maio de 2026
Avaliação não solicitada
Resposta da Imprint Plus
Thank you!
The website is easy to navigate
The website is easy to navigate, thank you for always having stock and great customer service
1 de junho de 2026
Resposta da Imprint Plus
Thank you!
Christina, the customer service's Queen
Christina was very helpful, courteous and very polite. even though I was frustrated, she walked me through registering my business, place my order and I am very satisfied with her customer service. Also her patience is gold, that's what I call a great customer service.
Thank you Christina.
7 de maio de 2026
Avaliação não solicitada
Resposta da Imprint Plus
Thank you!
Great Service!
Sherri was so helpful! It was a great experience working with her. She provided wonderful service that was kind, detailed and efficient! We will continue to use Imprint Plus! Thanks, Sherri!
5 de maio de 2026
Avaliação não solicitada
Resposta da Imprint Plus
Thank you!
Resposta da Imprint Plus
Thank you!
I still have not received the product
28 de abril de 2026
Resposta da Imprint Plus
Hi there,
Your order was placed on April 28. Our standard production time is 4 business days, plus shipping. It’s currently scheduled for delivery tomorrow, which is within our normal turnaround time as indicated on our website.
If you have any questions, feel free to reach out to our Customer Service team at Customerservice@imprintplus.com
or call us at 1-800-563-2464.
No confirmation email
I made an order but there was no order confirmation email. I couldn't adjust the quantity when designing the badge and so I went back to change the quantity. the page that showed my order looks like my design wasn't on it. I'm trying to confirm my order by chat but nobody is responding.
4 de maio de 2026
Resposta da Imprint Plus
Hi Carlyn, we are so sorry for this experience we let our website team know and our Customer Service team will be in contact.
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