Incredible ConnectionAvaliações 

Stay away from incredible connection online, they delivered a damaged gas heater, now iam stuck with it since I cannot return it, I’ve even went to their shop in Brooklyn mall and they are just as useless as the online ones. The level of incompetence is shocking. This is the second time I have to go through this with them. Their return process is so so *****. I’ve spent almost R500 of petrol and airtime trying to return this. Iam still stuck with it. Never again.

I drove all the way to Incredible connection Menlyn park store again today because of the good customer service I received from Thabang. Today I had the pleasure of getting help from him again, and I must say I walked out of the store very happy with my purchase. Keep up the good work Menlyn!

Crap online service. First delivered a broken stove. Took three weeks to phone me back. The delivered a used camera lense protector and refused to collect it while we dont live near a shop.

I had the best service experience from Festus Panduleni at the Mall situated in Walvis Bay.
His knowledge of the product ( Samsung TV) as well as the extra mile he went to assist me was incredible.
Festus is an absolute asset to the company. Please take good care of him.

Jayden was of great service, she gives service with a smile and assisted me in getting a discounted option

Nathan from Incredible Connection New Market, gave exceptional service. He was patient in showing and explaining different products.

Get better customer service and courier then I will up my rating. Got an sms on Monday my package is out for delivery. All I keep hearing is in the week when I ask. Great, so what day exactly. Useless

Thanks for you great service Boipelo And Mase,much appreciated

i would like to send my positive review to Odwafrom alberton city incredeble connection , his smile made my visit as smooth, he is very technical and patient especially with us who are not technology fit. thank you very much for helping me get a contract and transfer all my data from old to the new phone. Odwa is a star.

Great service from Lindo and Lucia Thank you .

Incredible Connection- Gateway Branch
- Lived up to its name and gave me incredible customer service. From the 1st visit Dudu from tech support was so helpful and informative . I've been to many stores but generally walk out due to lack of information . Dude was so sincere through my whole process of having a repair done and I'm so pleased my laptop is a major part of my work and I am glad I trusted Incredible connection.

Upon reading many bad reviews of Incredible Connections online delivery, I became skeptical and worried if I would experience the same or recieve my order at all. In conclusion i recieved my order on time and was provided with updates and tracking of my order before it arrived. Great Delivery.

Incredible connection Greenstone Branch bad service from manager and sales people. I visited this store because a laptop was advertised at R7 999, but when I chose it and went to pay, the promo price sticker was removed and I was told it was R8 999. The staff would not assist, managers refused to engage and showed incorrect paperwork. I returned the next day and saw the price was still advertised. This felt misleading and unprofessional.Now when I told them I would rather return the laptop , they said they will deduct R1500. Such dishonest and unethical staff.

Wonderful customer service

I tried cancelling my order the next day after placing it and was told it was already with the courier service and that I should wait and reject it when they deliver. I’ve called and sent emails but I still haven’t received feedback with regards to my refund. The only email I got was them asking me to send a picture of what I ordered because they put the correct item, but it had already been sent back by the courier service.

Kefilwe helped us as soon as we got in the store

Kenilwe was very nice and helpful

Absolutely awful experience at Incredible Connection, Menlyn Mall. The customer service was beyond disappointing. The staff member who helped us, Thato, was painfully slow, seemed completely unsure of what she was talking about, and made a simple process drag on forever. We stood around waiting while she fumbled through basic information and offered zero urgency or confidence.

There was no sense of professionalism, no product knowledge, and no respect for customers’ time. For a store that sells tech, you’d expect the staff to at least understand what they’re selling, but clearly that’s asking too much here.

Would not recommend this branch at all. Save yourself the frustration and go literally anywhere else!!!

I was at incredible connection today and the customer service was excellent.i was assisted by Evanthia ..I came in confused but I came out happy.

What made my experience great was the service I got from Tebogo and Lesego from Incredible Connection Wonderpark. It was exceptional and they were kind.