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A purpose-built, state of the art clinical research facility based on the upper north shore of Sydney. Uniquely bringing together a highly experienced team, with over 55 years combined clinical trials experience, in a staff-owned business that ensures quality and accountability. Our philosophy is to build long-term partnerships with our clinical trial participants, who trust us to conduct research to the highest clinical and ethical standards, and Sponsors, who understand that partnering with Innovate Clinical Research will provide quality and consistency for their clinical trials.
Suite 103, Level 1, 41-45 Pacific Highway, 2077, Waitara, Austrália
3,1
3 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is a company that should not be entrusted to conduct clinical trials. Given that a lot of money is expended in to such trials by big pharma, they should scrutinise companies undertaking such research. Experience showed that staff are not qualified and lack inherent qualities that such research requires.
Really positive experience overall. The team was friendly, professional, and made me feel comfortable at each visit. Everything was explained clearly, and I always felt like I was in good hands. Would definitely recommend them!
All principal investigators here are filled with ego, lack of empathy and total disregard for humanity. I urge anyone or any company, to be more circumspect about how funding is distributed.
This review is not written about another company. It's an honest review about my experience with your staff and organisation. I do not recommend them. The whole process was done disingenuously, with little thought. This review will not be deleted as it's not written maliciously. I struggle to find anything praiseworthy to say about them.
This company fails on very basic metrics.
I am not able to comprehend why this company is allowed to operate. They have the most unempathetic unskilled staff, talk over you, give incorrect advice, knowing that they are not your treating doctors. I would avoid them as I would leprosy
Resposta da Innovate Clinical Research
Hi Gerhade,
I'm sorry to hear that your experience with Innovate Clinical Research left you feeling this way. We take feedback about the way people are treated very seriously, particularly concerns relating to empathy, respect and the conduct of our team.
From the information provided in your review, we haven't been able to identify the circumstances or interactions you're referring to, which makes it difficult for us to properly investigate your concerns.
If you're comfortable doing so, I'd genuinely appreciate the opportunity to understand what happened. Please feel free to contact me directly at info@innovateclinical.com.au so I can look into your experience personally.
Thank you for taking the time to share your feedback.
Kind regards,
Shav, CEO
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