Delivery time was reasonable. The price was not as high post and packing charge plus VAT more than doubled the price. The item is quit flimsy and a proffesional would not be seen near it. The tools on... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
They arrived in a timely manor, well packed. Gorgeous colours to choose from. I ordered 5 different colours and not sure if i will be greedy and keep them all or as planned add them to Christmas prese... Ver mais
Do not use this company item has not been received numerous emails excuse after excuse wanted refund got no chance this was suppose be a birthday present over a month has gone by stay clear of th... Ver mais
A empresa respondeu
Delivery took a while during which I did wonder if I'd made a scam purchase and contacted Innovationek. They had already acknowledged order, sent details when in transit and answered promptly if ask... Ver mais
Detalhes da empresa
Escrito pela empresa
At innovationek, we believe that everyone is unique and has their own set of passions and interests that make them who they are.
Informações de contato
4482 Honeysuckle Lane, 98101, Seattle, Estados Unidos
- support@innovationek.com
- innovationek.com
3,8
Muito Bom
433 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 28% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery was just perfect thanks
Delivery was just perfect thanks
13 de agosto de 2026
Avaliação não solicitada
AVOID, no customer care at all.
Took ages to arrive then parcel arrived looking like someone had jumped up and down on it! Contents damaged, sent photos of item and box. They refused to refund, said it would cost too much to return, offered me a fiver and would not budge. NOT HAPPY.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Innovationek
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@innovationek.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
This card is for my greatest niece who…
This card is for my greatest niece who has a particular set of challenges to deal with. This highly visual and surprising pop up card will I'm positive stimulate her senses and bring her a huge amount of joy. She loves our dog Lily and believes all her gifts we send her come from Lily. She is a beautiful little girl and anything that makes her happy is a blessing. When I saw this card I just knew Lily had to send it to Ava for her birthday.
12 de agosto de 2026
Avaliação não solicitada
Tee shirt labeled xl is very small
Tee shirt labeled xl is very small. Poorly made. I asked to return it. They are very reluctant to accept return or offer a replacement. They did offer 9bp. Said I could give teeshirt away. I want a full refund.
I emailed innovationek many times about this and received no satisfactory reply.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Innovationek
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@innovationek.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
False advertised plastic product that is meant to be stained glass
If I could give this company zero I would. I ordered a stevie nicks stained glass ornament. I ordered two for gifts. What I was sent was plastic. They cost over 30 pounds, I asked for a refund and I was offered 4 pounds. I refused this and have since been offered 7 pounds. It's false advertising the product is substandard and you have to fight for a refund. Never again and I warn you to not bother as well.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Innovationek
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@innovationek.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Excellent service from seller
Took a while to arrive as it came from China. However I was provided a tracking number and was able to track progress easily. Bit of confusion on placing order, was charged a bit extra but was refunded with good communication from seller. My cat loves the product thank you
8 de agosto de 2026
Avaliação não solicitada
Goods as advertised.
9 de agosto de 2026
Avaliação não solicitada
Great product
Great product, exact ally as described. Fit well and arrived quickly.
8 de agosto de 2026
Avaliação não solicitada
Easy to order
Easy to order. Print slightly smaller than I expected. Took a long time to be delivered, however I was kept up to date with the tracking.
27 de julho de 2026
Avaliação não solicitada
Got what I ordered in a timely manner!
3 de agosto de 2026
Avaliação não solicitada
Bought a interacting card for someone’s…
Bought a interacting card for someone’s birthday. Supposed to have sound and working parts. When it arrived it was just an ordinary card and so small. Half the size of a normal envelope. Absolute rubbish. That’s £5 plus £3.50 postage I’ll never get back.
8 de agosto de 2026
Avaliação não solicitada
Resposta da Innovationek
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@innovationek.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Great buy
Although delivery took a long time the product is absolutely beautiful and well made
8 de agosto de 2026
Avaliação não solicitada
Happy with product
Happy with product , four weeks for delivery
6 de agosto de 2026
Avaliação não solicitada
Arrived quickly and just what I ordered.
6 de agosto de 2026
Avaliação não solicitada
Fantastic product
Fantastic product, but their service and attention to detail were outstanding. Great communication
7 de agosto de 2026
Avaliação não solicitada
small sizes
I ordered two T shirts both XL which is the size I always order but they were two small so I cant wear them and there is no return address
4 de agosto de 2026
Avaliação não solicitada
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