logotipo da Inoumi
Visitar o site

Inoumi Avaliações 

17
•
O TrustScore é 4.5 de um total de 5

4,5

Mercado de chá
Escreva uma avaliaçãoVisitar o site
Escreva uma avaliação

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Detalhes da empresa

  1. Mercado de chá

Escrito pela empresa

INOUMI creates great tasting powdered drink blends, offering a considered selection of matcha, mushroom and collagen products for the everyday. We make no health claims, and our products are not supplements. Instead, every ingredient we use is recognised as food within the UK and EU, reflecting our commitment to honesty and integrity. Our blends are crafted with a minimal, clean ingredient list, using no extracts, no added sugar and no unnecessary fillers just simple, pure ingredients designed for great taste and easy enjoyment. At INOUMI, simplicity, quality and transparency are at the heart of everything we do.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

17 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(17)

17 avaliações nos últimos 12 meses

Escreva uma avaliação

Nós verificamos as avaliações

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

First time ordering and ut was beyond…

First time ordering and ut was beyond my expectations.

Fast turn around and delivery.

Quality was great, no grassy after taste like some. Bought the 3 pack to try all products and the collagen is by far my favourite

16 de junho de 2026
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Thank you for your wonderful review. We're delighted to hear that your first order exceeded your expectations.
It's great to know you enjoyed the quality of the products, particularly the clean taste. We're especially pleased that the collagen has become your favourite.

Thank you
Team INOUMI

Avaliado com 5 de um total de 5 estrelas

Switched my collagen to INOUNI

I have switched to INOUMI pure collagen. The quality is outstanding, it doesn't taste or smell of anything. I love that it's just pure collagen, nothing else is added in. I already use the Maca and caramel matcha ( absolutely outstanding flavour!)

7 de maio de 2026
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Thank you so much for your wonderful review.

We're delighted to hear you're enjoying both our Pure Collagen and Maca & Caramel Matcha. We believe great ingredients should speak for themselves, which is why our collagen is simply pure collagen with nothing unnecessary added.

It's fantastic to hear you're loving the flavour of the Maca & Caramel Matcha too, it's one of our favourites!

Thank you for supporting INOUMI and for taking the time to share your experience. It truly means a lot to us.

Many thanks,

The INOUMI Team

Avaliado com 5 de um total de 5 estrelas

I LOVE LOVE LOVE this matcha

I LOVE LOVE LOVE this matcha. I can’t get enough of it. It tastes delicious ❤️

1 de junho de 2026
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Thank you so much for your amazing review! ❤️

We absolutely love hearing how much you're enjoying our matcha. Knowing that it's become something you can't get enough of means the world to us. Thank you for taking the time to share your experience and for being part of our matcha community.

Enjoy every sip, and we can't wait to continue bringing you delicious matcha! 💚

Team INOUMI

Avaliado com 5 de um total de 5 estrelas

Lovely products- first time to try…

Lovely products- first time to try matcha at home - very easy to use especially with the sachets. Only tired the plain flavour but may venture to others.

4 de junho de 2026
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Thank you for taking the time to leave a review. We're delighted to hear that your first experience making matcha at home has been such a positive one, and that you found our sachets easy and convenient to use.

Our Pure Matcha is a great place to start, allowing you to enjoy the authentic taste of high quality Japanese matcha. If you do decide to explore some of our other blends in the future, we hope you'll find a new favourite.

Thank you again for choosing INOUMI, and welcome to the world of matcha! 🍵✨
Team Inoumi

Avaliado com 5 de um total de 5 estrelas

A lovely refreshing drink

Recently bought the Matcha and the Maca and Caramel blend. The Matcha is very nice, but the Maca and Caramel is gorgeous. So refreshing and flavourful without any sweetness. I have used both with just water, with a little milk and as a latte. All work equally well. My next experiment is to try the Matcha with flavours from my cupboard. Although the price seems quite high for a small pouch, it works out at well less than £1 per serving as you use so little.

13 de maio de 2026
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Thank you so much for your lovely review.

We are so pleased to hear you are enjoying both blends, especially the Maca & Caramel.

It is also great to hear you have been enjoying them in different ways with water, milk and as a latte. Pure Matcha is incredibly versatile, so experimenting is fun.

We completely appreciate that the pouch can seem small at first glance, so thank you for highlighting the serving value too, 50g is around 30 servings, you can also subscribe and save 20% making it even cheaper per cup!

Thank you again for taking the time to leave such thoughtful feedback and for supporting INOUMI.

Thank you
Vicky @INOUMI

Avaliado com 5 de um total de 5 estrelas

Absolutely love the Pure Collagen and Matcha

Absolutely love Inoumi Pure Collagen and also love the Matcha-Maca and Caramel blend (which tastes amazing). It is so nice to find products that are 100% natural ie no fillers etc. Love that I can combine them together. I’ve tried several collagen supplements but this is by far the best it is definitely the one for me.

10 de abril de 2026
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Thank you so much for taking the time to share this it truly means a lot.

We’re so pleased to hear how much you’re enjoying both the Pure Collagen and your Matcha blends. The fact that you’re combining them and making them part of your daily routine is exactly what we like to hear.

Your comments on the purity of the ingredients are especially appreciated. We’re deeply committed to keeping everything as clean and honest as possible, with no fillers, just thoughtfully sourced ingredients, blended to taste exceptional.

Thank you again for your support we’re so glad INOUMI has found a place in your routine.

Thanks
INOUMI Team

Avaliado com 5 de um total de 5 estrelas

Fantastic tasting matcha

Fantastic tasting matcha .
Loved all the matcha flavours .
Would definitely recommend .
Great communication about delivery .

18 de março de 2026
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Hello Debora, Thank you so much for your kind words. we’re so pleased you’re enjoying the matcha range.

It means a lot to hear that you loved the flavours, as great taste is at the heart of everything we do. We’re also glad the delivery experience met your expectations.

Thank you again for your recommendation , we truly appreciate your support. INOUMI

Avaliado com 5 de um total de 5 estrelas

Exceptional quality Match and Mushroom Blend

I have recently tried Inoumi Matcha and Mushroom blend with cacao and ashwagandha. Both are absolutely incredible products, taste superb and I love the packaging being in sachet makes it easy for travel of busy office days, just put in the bag and off you go. The products are exceptional quality.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Hello Zanna, Thank you so much for your wonderful review.
We’re delighted to hear how much you’re enjoying both the Matcha and the Mushroom Blend with cacao and ashwagandha. Taste is always our priority, so it means a great deal to know they’ve hit the mark for you.

We’re also pleased the sachets are making busy office days and travel that little bit easier, they were designed exactly for that purpose, so you can create your INOUMI moment wherever the day takes you.

Thank you again for your support. It truly means a lot to us as a growing brand.

Warmly,
The INOUMI Team

Avaliado com 4 de um total de 5 estrelas

Cannot cancel or pause subscription

Cannot cancel or pause subscription, even after meeting the two months/two order minimum.
It should be easy to control my subscription and there are no options. Please help.

[ETA: Above is the original 1-star review, now updated to 4 stars.
Since my review, I followed up with the INOUMI team on the email address provided in the comment, and I have had excellent customer service. I explained what had happened and they could see where there was a misunderstanding and Vicky (Brand Manager) personally stopped my subscription. They have also taken the feedback onboard to review their customer journey, which I appreciate as I wouldn't want others to fall into the same spot of bother.]

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Hello Hayley,

We’re so sorry to hear you’ve experienced an issue, that’s certainly not the experience we want for you. Let’s get this resolved as quickly as possible.

Please could you email us at hello@inoumi.co
with your details so we can look into this straight away? We’d also really value understanding a little more about what happened, so we can make the experience smoother for you and for others in future.

We look forward to hearing from you and getting this sorted.

INOUMI

Avaliado com 5 de um total de 5 estrelas

Finally found a real winner here

Finally found a real winner here, pure grade matcha without any additives. Love that the packaging is compostable. Great range of products all under one roof, everything my partner and i need. Thank you Inoumi 😀

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Thank you so much for your wonderful review.

We’re so pleased to hear you’ve found a real winner with our pure grade matcha. Keeping our blends free from additives and rooted in honest, ground ingredients is at the heart of everything we do, so it means a great deal that this stood out to you.

Thank you again for choosing INOUMI and for taking the time to share your experience.

The INOUMI Team

Avaliado com 5 de um total de 5 estrelas

We found my perfect blend

We found my perfect blend!
The mushroom blend with raw cacao and ashwaghanda is absolutely STUNNING!
Replaced my coffee and such a luxurious drink.
The team are outstanding, the most wonderful bunch who go above and beyond.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Thank you for this review. So glad we found you the perfect INOUMI product for you. Always happy to help. Inoumi Team :)

Avaliado com 5 de um total de 5 estrelas

value without compromise…

I've tried a number of both mushroom and collagen blends, what I love about Inoumi is that they deliver value without compromise on ingredients or flavour. The blends taste great and the accessories are premium cute.

12 de novembro de 2025
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Thank you for reviewing us! We are pleased to hear that you are happy with our product.

Avaliado com 5 de um total de 5 estrelas

Loving the matcha!

Such a tasty supplement! Loving my new pre work morning matcha routine!

13 de outubro de 2025
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Thank you for your order, we are glad you love our Matcha!

Avaliado com 5 de um total de 5 estrelas

Unreal service

Unreal service, exactly what I wanted. Quality and quantity!! The real deal would recommend as a great present for Christmas or a treat for yourself.

9 de outubro de 2025
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Hi Patrick, Thank you for leaving a review! Glad INOUMI was just what you needed.

Avaliado com 5 de um total de 5 estrelas

So worth it!

Absolutely delicious products, really feels like luxury from the comfort of my own home. Considering the price of matcha on the high street you really do save a fortune. Worth the investment - recommend to a friend.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Inoumi

Resposta da Inoumi

Glad you are enjoying INOUMI. Thank you for ordering.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais