This is the second time I have made an order and despite the delivery communication was not the best, I greatly appreciated how the matter was resolved. The logs are of exceptional quality. Thank yo... Ver mais
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Veja o que dizem as avaliações
We've ordered numerous times and they've always delivered on time. Also, if you have any queries, you can speak to someone!
A empresa respondeu
This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Ver mais
A empresa respondeu
Great logs and very efficient delivery, thank you 🙏 May not be your fault but despite the cling film wrapping the top sheet had holes in it which allowed rain water through resulting in a lot of lo... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Lenha
- Distribuidor de Combustível
- Empresa de combustível sólido
- Fornecedor de Carvão
- Loja de madeira
- Serviço de aquecimento
Escrito pela empresa
At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.
Next Day Delivery
Escrito pela empresa
- Need your products quickly?
- Need your firewood logs, wood pellets, or briquettes fast? At Instant Logs, we offer a reliable next-day delivery service, perfect for when you need high-quality fuel in a hurry. Whether it's a bulk order of logs or a few nets for convenience, we ensure your products arrive quickly so you're never left out in the cold. Trust us for fast, efficient delivery when you need it most!
Informações de contato
Stanmore Industrial Estate, UNIT 3, WV15 5HP, Wolverhampton, Reino Unido
- 0121 389 8536
- info@instantlogs.co.uk
- instantlogs.co.uk
Kiln Dried Crates
4,8
Excelente
305 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order, relax and get your logs in 24hrs
The process was simple, prices with 24hr delivery were very reasonable and the delivery itself was faultless. The quality of our oak logs was good and they were well packed, including some nice freebies. Well done.
11 de março de 2026
Resposta da InstantLogs
Hi Stef,
Thank you so much for your kind feedback! We're really glad to hear that you found the ordering process simple and the 24-hour delivery both reliable and reasonably priced.
It’s great to know the oak logs met your expectations and that you appreciated the packaging (and the little extras!). We always aim to make the whole experience as smooth and enjoyable as possible.
We truly appreciate your support and hope to supply you again soon.
Best regards,
The Instant Logs Team
Resposta da InstantLogs
Hi Ian,
Thank you for your kind feedback! We're really pleased to hear you were happy with the fast delivery, fair pricing, and the product itself.
We truly appreciate you taking the time to share your experience, and we hope to serve you again soon.
Best regards,
The Instant Logs Team
Not disappointed at all
As expected! Wood arrived wrapped and as advised. Wood is dry and mixed. Absolutely no complaints!
9 de março de 2026
Resposta da InstantLogs
Hi Danita and Angus,
Thank you for your kind feedback! We’re delighted to hear the wood arrived as expected and in great condition. Your satisfaction means a lot, and we look forward to serving you again soon.
Best regards,
The Instant Logs Team
Resposta da InstantLogs
Hi Denise,
Thank you for your wonderful feedback! We’re thrilled to hear you had a great experience and truly appreciate your recommendation. We look forward to serving you again soon.
Best regards,
The Instant Logs Team
Resposta da InstantLogs
Hi Julia,
Thank you for your kind feedback! We’re delighted to hear that everything arrived on time and as described. Your support means a lot to the team, and we look forward to serving you again soon.
Best regards,
The Instant Logs Team
Friendly driver and delivered at…
Friendly driver and delivered at correct expected time.
1 de março de 2026
Resposta da InstantLogs
Hi Kathy,
Thank you for your feedback! We’re glad to hear you had a friendly delivery experience and that everything arrived on time.
We look forward to serving you again soon!
Warm regards,
The Instant Logs Team
Nice selection of logs (although a…
Nice selection of logs (although a little larger than last order) which isnt a prob,i suppose its whats available at the time. The delivery was fantastic, really accomodating delivery guy went above and beyond his kerbside delivery.
13 de fevereiro de 2026
Resposta da InstantLogs
Hi Nicholas,
Thank you for your feedback! We’re glad you enjoyed our selection of logs and that our delivery service went above and beyond for you.
We look forward to delivering for you again soon!
Warm regards,
The Instant Logs Team
Great service
Great service, great price, good quality of logs and quick delivery. Really easy to navigate site and place order.
1 de março de 2026
Resposta da InstantLogs
Hi Shelia,
Thank you so much for your wonderful review! We’re delighted to hear you enjoyed our service, quality logs, and easy ordering process. Your feedback really means a lot to us, and we can’t wait to serve you again in the future.
Warm regards,
The Instant Logs Team
Resposta da InstantLogs
Hi Lee,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our service and the quality of our logs. Your support means a lot to us, and we look forward to serving you again soon.
Warm regards,
The Instant Logs Team
Satisfaction /dis satisfaction
Having just started using this company i find that the administration side is excellent but after admin sorted its the haulier who lets co.pany down
Payment always paid up front so all you want is expected delivery and this is down to haulier.
This is .my only negative but can only get better
23 de fevereiro de 2026
Resposta da InstantLogs
Hi Raymond. Thank you for your feedback, it is great to hear you rate our staff as excellent. We understand there can sometimes be issues with haulage so if you have any problems in the future, please reach out to us on the phone so we can help
The Birch logs are great quality
The logs are great quality, especially the Birch logs sacks. Service is very good from the company, Rebecca and the girls in the office are really helpful, thanks!
16 de fevereiro de 2026
Resposta da InstantLogs
Hi Diane, thank you so much for your very positive review. Always good to have feedback about not only the quality of the logs but that we have provided you with great customer service. We hope you order from us again soon
Communication
Contact with staff pleasant and efficient. Checked access issues and understood the limits and planned accordingly.
15 de fevereiro de 2026
Resposta da InstantLogs
Thank you Todd for you 5 star review. We really appreciate customers taking the time to give us positive feedback
They were delivered the day after I…
They were delivered the day after I ordered and they are a great product.
17 de fevereiro de 2026
Resposta da InstantLogs
Thank you Katie for leaving us a 5 star review. Great to know you were happy with the delivery and the quality of the logs
I phoned for some logs on a Friday…
I phoned for some logs on a Friday (last week) expecting to receive them on the following Monday - as it says on the website ‘next day delivery’ does not include the w/e. Logs appeared on Saturday morning, thanks to Becki. Yay! What a star…
13 de fevereiro de 2026
Resposta da InstantLogs
Thank you Catherine for your fabulous review. So glad your delivery arrived when you needed the logs. We hope to see you again soon
Superb
Really great value and excellent quality. Arrived quickly and well packaged. Overall, a brilliant service.
6 de fevereiro de 2026
Resposta da InstantLogs
An amazing review, thank you so much. To rate both the service we provide and the quality of the logs so highly means a lot to us. We look forward to delivering again to you in the future
Great logs.
15 de fevereiro de 2026
Resposta da InstantLogs
Thank you so much for leaving us a positive 5 star review. Very much appreciated
Resposta da InstantLogs
Thank you Stuart for this review. Your positive comments and maximum 5 stars mean a lot to us. We look forward to seeing you again in the future
Excellent quality logs
Excellent quality logs. I just wish my phone number was added to the delivery note, it would be such a help to the driver.
15 de fevereiro de 2026
Resposta da InstantLogs
Hi Sandra, thank you for leaving us a 5 star review with such positive comments. Next time you order, please call us so we can ensure we up date our records and have your phone number for the driver to call you
great customer service /excellent…
great customer service /excellent product range .
15 de fevereiro de 2026
Resposta da InstantLogs
Thank you Simon. It is always great to get a 5 star review and especially to hear the comments regarding excellent customer service and products
delivered on timed with care
15 de fevereiro de 2026
Resposta da InstantLogs
Thank you for leaving us a 5 star review. Feedback is very important to us and we really appreciate you taking the time to rate us so highly
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