Shopping for insurance can be stressful but Insure My Van staff were knowledgeable & friendly. Both telephone & email customer service was efficient & polite with no delays.
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Veja o que dizem as avaliações
Absolutely 5 stars. This morning after putting this call off since January I rang and spoke to a lovely gentleman called Robert Mulligan. From the get go he immediately put ne at ease. On medical g... Ver mais
I had a really positive experience with InsureMyVan thanks to Lauren and Robin. They were incredibly helpful, explained everything clearly, and made the whole process straightforward and stress-free... Ver mais
I’ve called them a couple of times and was met with a consistently poor attitude. The agents were quite rude — interrupting me mid-sentence while I was answering their questions, and showing zero i... Ver mais
A empresa respondeu
Detalhes da empresa
- Seguradora Comercial
- Seguradora para Empresas
- Corretora de seguros
- Corretor de seguros
- Companhia de seguros
- Seguradora de Responsabilidade Civil
Escrito pela empresa
Insure My Van delivers low-cost, high-quality cheap van insurance, commercial vehicle insurance, fleet insurance and public liability insurance for your trade or business. As Ireland’s leading van insurance broker, we have negotiated exceptional rates with underwriters and we pass those van insurance savings onto YOU. Getting a quote is quick & easy and can save you money. Whether you drive just one van, operate a whole fleet, or need public liability insurance, contact Insure My Van today and get the best commercial insurance on the market.
Informações de contato
62A Terenure Rd N, Terenure, D6W CF54, Dublin 6W, Irlanda
- (01) 660 6900
- info@insuremyvan.ie
- insuremyvan.ie
Respondeu a 28% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Highly recommend Insure My Van staff
Shopping for insurance can be stressful but Insure My Van staff were knowledgeable & friendly. Both telephone & email customer service was efficient & polite with no delays.
So helpful and cheaper than my last…
So helpful and cheaper than my last insurer
Arranging Temporary Cover
Dealt with Lauren Moloney, who transferred insurance cover for me. Lauren was quick, efficient and very helpful
Insurance made easy without fuss
Insurance made easy without fuss.
Sorted in a few minutes
Absolutely 5 stars.
Absolutely 5 stars.
This morning after putting this call off since January I rang and spoke to a lovely gentleman called Robert Mulligan. From the get go he immediately put ne at ease. On medical grounds I was cancelling my husbands policy. A difficult situation made very easy & pleasant by Robert. Within a few minutes everything was explained and taken care of. This was a van insurance but I now see they also do car insurance. When my car insurance comes up for renewal they will definitely get the first opportunity to quote me. In the age of technology its always scary when you hear to go on line, but to speak to a friendly helpful voice like Robert's was a pleasure. Thanks again Robert
Insure my van is a very reputable …
Insure my van is a very reputable company when looking for affordable motor insurance. Robert guided me through all the processes and couldn't have been more efficient and helpful.
Very prompt and professional service…
Very prompt and professional service both on the phone and via email so thanks very much to Lauren Moloney and all her colleague’s I’ll definitely be back for repeat business
I had a really positive experience with lauren and robyn.…
I had a really positive experience with InsureMyVan thanks to Lauren and Robin. They were incredibly helpful, explained everything clearly, and made the whole process straightforward and stress-free. It was genuinely a breath of fresh air compared to the kind of service you sometimes expect.
I really appreciate the time and effort they put in—thank you both for your excellent support.
I cant say the same about anyone else I've spoken to in the company.
Very efficient
I didn't have to wait 5 million years…
I didn't have to wait 5 million years for a human being to answer the phone. The quote I got was substantially better than the competition, which leads me to believe that the last crowd ripped me off. Finally I was not driven insane by some scuttery muzak that was interspersed with a message uttering some nonsense about how important your call is to us.
Very helpful full and affectionate fast…
Very helpful full and affectionate fast reply on any queries
I have nothing to say more than I was …
I have nothing to say more than I was very happy with the customer service one would ever wish to experience as with insuremyvanteam .Thank you Lauren Mooloney.Every step was easy and straight forward.No complications whatsoever.
Thank you all
Super service by Lauren!
A lovely young lady called Lauren…
A lovely young lady called Lauren Maloney made my experience amazing. I could not figure out what was missing from me getting my disc but she talked me through the problem and stayed with me until it was resolved. Many thanks Lauren, you could not have been more helpful.
I would like to tank all involved for…
I would like to tank all involved for there help and understanding in my case; and to Emma maguire who gracefully finalise the procedure.
Regards Pat.
Great customer service
Always really helpful - thanks to Robert Mulligan today for making a swap over of insurance super easy and smooth.
customer service and response times have gone downhill
I was with insuremyvan for some time about three years ago. This year, I decided to go back with them and it seems things have gone downhill. For some reason, they can't receive my required documents at info AT insuremyvan.ie. The emails are sent, with attachments and there are no errors. Yet, they keep telling me they have received nothing.
The other thing I find very annoying is that they have not bothered to tell me that the documents are still outstanding for over a week. From my point of view, since the emails sent ok and there were no errors, I assumed they had gone through OK. I had to email them to enquire after waiting a week, expecting my policy docs in the post.
Lastly -- don't bother trying to ring on a Monday, calls never get answered, and there's no option for a callback.
My first time using Insuremyvan. Very good.
My first time using Insuremyvan. No issues from the first phone call to the last. Easy insurance process and staff very helpful. Would have no problem recommending them.
The gentleman that I was dealing with. Brad Hennessy. 5 stars
My Experience was seamless due to the gentleman that I was dealing with. Brad Hennessy is the guy in question he was well mannered and extremely professional from start to finish. Lovely guy hence my 5 stars.
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