Into Japan Specialist Tours  Avaliações 

Resposta da Into Japan Specialist Tours

25 de fev. de 2026

Thank you so much for your wonderful feedback. We are absolutely delighted to hear that your trip exceeded expectations and that every part of the journey ran smoothly from start to finish. Creating seamless, memorable experiences is exactly what we strive for so it means a great deal to know you felt everything was fantastic.

Your kind words about the organisation and overall experience will be shared with the whole team, who will be thrilled to know their efforts helped make your holiday so special.

It was a real pleasure planning your trip, and we very much hope to welcome you back for another unforgettable journey in the future. If there is ever anything you would like to explore next, we would be delighted to help.

Resposta da Into Japan Specialist Tours

27 de ago. de 2025

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience with us did not meet your expectations.

At Into Japan Specialist Tours, we pride ourselves on creating highly personalised, fully bespoke journeys that require significant time, resources, and dedicated expert support. To ensure we can deliver the high standards our clients expect, we have minimum spend requirements for all trips. This helps ensure our services are aligned with each client’s travel goals and that the value we provide matches the level of investment in the trip.

Unlike many companies, we do not charge a proposal or planning fee. Instead, the minimum spend allows us to dedicate our time and resources effectively, ensuring each journey is thoughtfully designed and genuinely worthwhile.

We regret if this policy felt restrictive or if it gave the impression that your interest was not valued. Your feedback is important to us, and we will take it into account as we continue to refine our approach and communications.