Inventory Planner by Sage Avaliações 

187
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We’ve been using Inventory Planner for around six or seven years now across multiple Shopify stores, and it’s become a core part of how we manage stock. The replenishment suggestions save a significan... Ver mais

Avaliado com 5 de um total de 5 estrelas

We integrate Inventory Planner with our own system through the API, for purchase orders and warehouse transfers. The API is solid and the docs are clear. Support is the highlight. When we ran in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We’ve been using Inventory Planner for almost a year now and it’s made a big difference for us. Before this, all our PO reporting was done manually, which took a lot of time and was pretty inefficient... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Teresa is incredible. Extremely dedicated and on top of things, with timely updates without my ever having to ask. She was even nice to me when I temporarily forgot my manners and got rude! She answer... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedor de soluções em e-commerce

Escrito pela empresa

Struggling with stockouts, overstock, and costly inventory mistakes? Scaling a retail business is tough—too much inventory ties up cash, while too little leads to missed sales. Inventory Planner by Sage helps you forecast demand with precision, automate replenishment, and manage multi-location stock planning seamlessly. With Inventory Planner, you can save several hours each week and gain deep financial insights and SKU-level profitability analysis to make smarter data-backed decisions. Made by retailers for retailers. More time, more profit, less guesswork. That's smart inventory planning with Inventory Planner.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

187 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(187)

69 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Quick response

Quick response and confirmed that the task I was doing was the best way to manage a specific issue that I had.

10 de novembro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Jo,

Thank you so much for your feedback, we really appreciate it!

It's great to hear about the great support you're getting from us. We know that it's vital to get timely, accurate advice when you're managing your inventory so it's wonderful to read that you get both!

Thanks again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

Great Support

IP helps a lot to control the flow of goods in our shop. Great support!

9 de novembro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Stefan,

Thank you for your feedback - we love hearing from our customers!

It's great to hear that Inventory Planner is working so well as part of your tech stack and that you're getting such great support from our team too!

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

A Trusted Partner in Inventory Planning

We've relied on Inventory Planner for several years now, and it continues to impress us with its effectiveness. This software has simplified our inventory management and provided invaluable insights for forecasting stock across multiple locations.

Inventory Planner's user-friendly interface made onboarding a breeze, and its data-driven insights have been a game-changer. By analyzing historical data and current trends, it helps us maintain optimal stock levels, preventing overstocking and understocking issues.

The platform's forecasting capabilities are top-notch, allowing us to make informed decisions that have improved our inventory turnover rates and reduced costs. The support team is responsive and knowledgeable, adding to the overall positive experience.

In summary, Inventory Planner is an indispensable tool for efficient inventory planning. We highly recommend it to businesses seeking better control over their inventory management. Thanks, Inventory Planner, for being our trusted partner in this journey!

9 de novembro de 2023
Avaliação não solicitada
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Resposta da Inventory Planner by Sage

Hi there Daniel,

Thank you for taking the time out to review us, we really appreciate it!

It's great to hear about all the efficiencies that adding Inventory Planner to your tech stack has brought to your business in inventory management, and forecasting giving you such valuable data-driven insights. It's also great to hear that your launch was so smooth which has long been our intention.

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

I recently interacted with Jasper from…

I recently interacted with Jasper from Inventory Planner regarding a complex inventory discrepancy, and the experience was nothing short of remarkable. The swift and thorough resolution to our issue with merged variant SKUs was a testament to the high level of professionalism and customer care provided. Jasper's ability to not only address the present problem but also anticipate further needs showcases a proactive service that's rare to encounter.

The service excellence and dedication to delivering solutions that Jasper displayed align perfectly with the high standards we value.

9 de novembro de 2023
Avaliação não solicitada
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Resposta da Inventory Planner by Sage

Hi there Ben,

Thank you so much for sharing your feedback about Jasper.

It's wonderful to read how well you've been supported by him, we know how he goes the extra mile with helping our customers and for that reason - and many more - we appreciate him very much.

I'll be sure to pass on your kind words as I know he'll appreciate them even more!

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 1 de um total de 5 estrelas

10 months later, still not able to use the tool.

I left a one star review back in May about the onboarding experience being terrible. That triggered an initial response where they threw some more resource at it, giving us some hope. But 6 months later we are still not using the tool and everyone has lost interest in getting us working. They have outsourced the integration to an incompetent third party so have no control or knowledge of what is going on. They should never have promised us they could make it work.

8 de novembro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there,

Thank you for your follow-up review.

I do understand your frustrations and while I can say with no hesitation that your experience is not typical of our customers who onboard with us, nor did we sell you use our platform with anything other than the best of intentions, I fully appreciate that this doesn't help you where are currently.

I'm aware that you have a regular dialogue with our implementation team who are working closely with yourselves and one of our integration partners. I've also spoken to one of our Implementation Leaders who will be calling you tomorrow to echo these thoughts in more depth.

Apologies once more. We will get there.

Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

Super positive experience so far

Onboarding onto Inventory Planner has been a really positive experience for us. Matt was super helpful in showing us the tool, and despite us throwing challenging questions his way, answered our queries with thorough explanations, whether he had them himself or had to get them from the support team. We are really excited for how this tool will enhance our inventory management and cash flow accuracy.

2 de outubro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there,

Thank you so much for your review, we really appreciate it!

It's fantastic to hear how great your implementation experience has been. We know how important it is for our customers to hit the ground running, so it's great to hear how instrumental Matt has been in making that happen.

I'll be sure to pass your feedback on to Matt as I know he'll appreciate it too!

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

The best tool for your business

Team are very helpful and know the product well. Once getting the hang of it there is another feature you didn't know about. But lovely team and amazing product!

1 de novembro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Mitch,

Thank you for sharing your feedback, we really appreciate it!

It's great to hear that you're exploring so many of our features, and the great support you're getting.

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

Highly Recommend

We have used IP for just over 12 months. It has been a time saving and effeceint tool within our business. It has allowed us to focus on analysing data rather than spending time on building reports. It is a highly flexible tool and easily integrates with our existing systems.
Would highly recommend this platform.

23 de outubro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Melissa,

Thank you very much for your review, we really appreciate it!

It's great to hear how impactful that Inventory Planner has been on your business over the last 12 months. It's also great to hear about the time you're saving and how well it integrates with the rest of your tech stack.

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

Very Helpful

Jansen was very helpful in finding the solutions we were looking for.

13 de outubro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Miles,

Thank you very much for your feedback on Jansen - we know what a great help he is so it's great to hear it first-hand.

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

Long Term user

We've used BP since 2012 and in that time the business has grown from a small, relatively simple operation to a multi channel, multi warehouse e-commerce and storefront entity. BP, though not cheap is an excellent product. We also use Demand Planner (or Inventory Planner as it's now called) and Werewolf so we have the full offering of software.

Brightpearl's interface is by far the best on the market. There is other software that does certain elements better but overall it is the most stable package.

Demand Planner is rubbish for demand planning unless you have a very straightforward buying and selling process with your suppliers, but it's KPI reporting is extremely powerful and makes the software worth the investment. If you want to keep on top of your numbers this is the best tool out there.

Werewolf isn't the best WMS but for the price it's hard to beat. The superior options are 10x the cost. Some small fixes would vastly improve it, which we hope they will implement.

Pricing transparency would avoid the yearly haggling and sense of being squeezed as hard as you can take. But if you can afford it, it will do the job and let's face it, the job is a complex one that's fundamental to your business so it's worth getting the best you can afford.

17 de outubro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Andrew,

Thank you for sharing your feedback, we always appreciate hearing from our customers.

Focusing on Demand Planner, it's great to hear that the KPI reporting is working so well for you and makes such a good return on investment for you also! Regarding your comments on the demand planning aspects, I'd be keen on digging into this further so I'll ask our Support Team to contact you regarding this. As far as I'm aware, there are no major black holes in our forecasting, even for more complex setups, so I'd to help you overcome these wherever possible. They'll be in touch.

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

Great Inventory tool

We had been using Inventory planner for a few years now and we are very happy with their services. The integration between Quickbooks and IP is seamless and data and analytics are accurate. The CS team always try to solve all tickets finding the best solutions for you. The only improvement I recommend is the time it takes to respond to a ticket. Due to the time zone difference , it takes a while to resolve an issue but it does get solved and followed up at the end.

10 de outubro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Mayra,

Thank you very much for taking the time out to review us, we really appreciate it!

It's great to hear how well Inventory Planner fits into your tech stack, particularly with Quickbooks.

It's also great to hear how well you're supported by our support and success teams too.

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

Inventory Planner

We've been using Inventory Planner for a few years now and have found it really useful in helping us plan and manage our stock levels at a glance. It allows us to easily see certain times of year when we have increased sales and forecast based on this or if we've had a trend for sales increasing in general.

The support team has also been excellent if I've ever had any questions they have been on it in resolving my query or providing me with more information to give me a better understanding of how its set up.

6 de outubro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there James,

Thank you so much for your review, we really appreciate it!

It's great to hear how well Inventory Planner has been incorporated into your tech stack, giving such insights for the business.

It's also great to hear how helpful and responsive our support team have been too, wonderful to hear!

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 3 de um total de 5 estrelas

Whilst the product largely still does…

Whilst the product largely still does much of the work it used to do, there have been some changes that have broken some of the essential functionality we previously relied on and the support is just not as responsive as it used to be.

Although they are polite and appear to be as helpful as you'd expect, you're no longer treated like a unique and individual business and your specific needs aren't taken into consideration.
It's what we expected when they were taken over, but it's still very disappointing.
The way it currently works, I have to babysit it, and pretty much do all the purchasing and inventory management myself, whereas if we were able to go back to the way the functionality used to be, and also perhaps customise it a little further, I'd be able to delegate the purchasing to my team.

29 de setembro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Lisa,

Thank you very much for your feedback, I'm sorry to hear your recent experiences aren't more positive however.

I'm not aware of any functionality which has been taken away, so I'd really like us to dig more into the issues you're experiencing. Inventory Planner is certainly not designed to require you to 'babysit' it, quite the opposite infact so I'm hopeful that we can resolve these issues. I'll ask our team to reach out.

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

Game Changer!

Inventory Planner has been a game changer for us. We have been using it around 8 months now and it has been instrumental for us to understand our sales patterns and replen programmes with a lot more insight in to margin, rate of sale, stock outs etc.

There is still a lot to learn due to the depth of options within the software but better to have too much than too little. Shout out to Teo for making all the learning material available to us in order to enhance our usability of the software.

28 de setembro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Ibrahim,

Thank you for taking the time out to review us, we really appreciate it!

It's great to hear how transformative Inventory Planner has been for your business, now being able to interrogate your sales patterns, and keep replenishment in that sweet spot.

Inventory Planner is a broad platform so to help with learning how to get the most out of it, we run regular webinars called Inventory Planner #101 and #201 which give you the tools needed to hit the ground running. Keep a look out for invites!

Thank you for your kind words about Teo too, I'll definitely pass this on as I know he'll appreciate it.

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

Excellent App & Support

We have had a great experience with Inventory Planner, it’s a game changer for our purchasing team and provides them with the insight they need to make informed decisions. Their support is on point, Jansen is prompt and has been very helpful when troubleshooting issues.

6 de setembro de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there,

Thank you very much for sharing your experience - we really appreciate you taking the time out to do so.

It's great to read how impactful Inventory Planner has been for your purchasing team, and also to learn about the support from Jansen. I'll pass it on as I know he'll love hearing it.

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

Great App - Great Support

We have been using Inventory Planner for several years as our business grew more complex. It's a huge time saver and support team is very helpful and responsive.

4 de agosto de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Bill,

Thank you very much for your review, we love hearing from our customers!

It's so great to read how well Inventory Planner has made your business grow over the years and how well supported you are by our team.

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

A useful tool to any eCommerce business

Inventory Planner is a useful tool to any business in eCommerce, can only recommend it. Their customer service team investigated and solved our issues and made the platform tailored to our needs.

6 de agosto de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Daniel,

Thank you for taking the time out to review us, we really appreciate it!

It's great to read how well Inventory Planner has met your forecasting needs and improved your operations to effectively. Just great!

Thank you again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

A Game-Changer for Efficient Inventory Management: A Glowing Review of our Inventory Planner

In the dynamic world of business, where staying ahead of the competition is paramount, an efficient inventory management system can often make or break success. Our experience with the Inventory Planner has been nothing short of transformative, and it has emerged as an indispensable tool for our operations.

The significance of Inventory Planner to our business cannot be overstated. It's not just a product; it's a comprehensive solution that streamlines our purchasing process in ways we never thought possible. Without it, navigating the complexities of buying decisions would undoubtedly be a daunting challenge. The software offers an all-inclusive platform that caters to every aspect of purchasing, from forecasting demand to managing stock levels, ensuring that we are well-equipped to meet customer demands and minimize excess inventory.

One of the standout features of Inventory Planner is its user-friendly interface and robust capabilities. It provides an extensive range of tools that empower us to make informed decisions, ultimately optimizing our inventory investment. The product's ability to consolidate data, analyze trends, and generate accurate forecasts has been a game-changer, aligning our procurement with actual market needs.

Perhaps what truly sets Inventory Planner apart is its exceptional customer service. The support team's commitment to going above and beyond is remarkable. Not only do they promptly address queries via email, but they also extend their assistance through step-by-step guidance. This level of dedication has created a sense of partnership, allowing us to harness the software's potential to the fullest.

4 de agosto de 2023
Avaliação não solicitada
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Resposta da Inventory Planner by Sage

Hi there Trish,

Thank you very much for taking the time out to review us, we really appreciate it!

It's wonderful to read how transformative Inventory Planner has been for your operations. It's great to read how user friendly you find it, we certainly designed it that way so it's great to hear how well it meets that brief! It's also fantastic to hear how well supported you are by us, I know our team will love hearing that so I'll be sure to share this with them.

Thank you,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

Time saving

Inventory planner has significantly streamlined our operations, enabling us to meet customer demands efficiently and reduce unnecessary inventory costs. It has allowed us to manage inventory at multiple warehouses and allows for interstate transfers when we were running low on stock due to several outliers. The integration to our ecommerce platform also means that the data can be updated to reflect the website transactions when we choose. I had initially being managing stock manually which would take weeks, now I get automated reports or use the platforms user friendly interface and can review all inventory within an hour.

1 de agosto de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Kevin,

Thank you for taking the time out to review us, we really appreciate it.

It's fantastic to hear how Inventory Planner has been able to streamline your operations and save your business so much time and money.

Thanks again,
Tom (Inventory Planner by Sage)

Avaliado com 5 de um total de 5 estrelas

Setup was very smooth

I have had a great experience so far setting up Inventory Planner. Nicholas W has been tremendously helpful. I look forward to using the software more!

14 de julho de 2023
Avaliação não solicitada
logotipo da Inventory Planner by Sage

Resposta da Inventory Planner by Sage

Hi there Matt,

Thank you so much for taking the time out to review us, we really appreciate it.

It's great to hear how supportive Nicholas has been in getting you to hit the ground running, I'll be sure to pass your comments on as I know he'll get a kick out of it.

Tom (Inventory Planner by Sage)

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