Invigor MedicalAvaliações 

1.783
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

When dealing with an issue that isn’t the most comfortable to talk about, the staff can make all the difference in the world. They are kind, they listen and they are thoughtful. Rosa was the best, t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brooklyn does a fantastic job proactively reaching out at time when it's most convenient, and when supplies are low. She turns a resupply chore on my list into a task that's done before I know it. I c... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolutely horrible company. I will say the product was effective however I was over charged one month and had to get a refund. That is understandable mistakes happen. About 2 months later my 3 m... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everyone as Invigor has been so helpful and insightful and providing me the attention and care as a patient to meet my health needs. Specifically, Brooklyn has been the best at making sure all my need... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Policlínica

Sobre Invigor Medical

Escrito pela empresa


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.783)

37 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

CAMILLE

I have often interacted with Camille using the Invigor Chat function. She has always been very knowledgeable and most helpful. She makes a special effort to follow-up with other Invigor team members on questions that I may have regarding the proper use of medications.

19 de março de 2024
Avaliação não solicitada
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Resposta da Invigor Medical

We're delighted to hear about your positive experience with Camille; she exemplifies our commitment to providing knowledgeable and helpful service. Invigor Medical Team.

Avaliado com 1 de um total de 5 estrelas

The meds are ineffective since you…

The meds are ineffective since you changed pharmacies

14 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Invigor Medical


We're sorry to hear about your experience and would like to assist you further. Please feel free to reach out to our toll-free number 1-888-966-4854 during our office hours of Monday through Friday from 6-5. Invigor Medical Team.


Avaliado com 5 de um total de 5 estrelas

Awesome communication

Spoke with representative about ‘status’ display issues on my account. My status had moved from ‘Consultation’ to ‘ Prescription’ after I was approved for program, however later when I accessed my account again, the status reverted back to ‘Consultation’. The representative couldn’t determine why but confirmed with Pharmacy, my prescription is there. She’s writing up a ticket for IT to check into this glitch. I’ve nothing but great things to say about the chat agents… the 2 I’ve had were both awesome!! Very pleasant, professional, knowledgeable and patient. They answered all my questions and handled my concerns.

12 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We're glad to hear that our representatives provided you with awesome assistance, being pleasant, professional, knowledgeable, and patient in handling your concerns; thank you for sharing your positive experience with us! Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

JESSA was really helpful

JESSA was really helpful

12 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We're delighted to hear that Jessa provided you with helpful assistance; thank you for sharing your positive experience with us! Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

Jessa was extremely helpful and…

Jessa was extremely helpful and friendly, she answered all my questions promptly and offered me great solutions. I look forward to interacting with Invigor Medical in the future

12 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We're thrilled to hear that Jessa provided you with extremely helpful and friendly service, promptly answering your questions and offering great solutions; we appreciate your feedback and look forward to serving you in the future! Invigor Medical Team.

Avaliado com 1 de um total de 5 estrelas

Not receiving 30 day supplies for a 30 day medication

I've been ordering Sermorelin for the past 4 months. I receive a month supply of it but not enough syringes and alcohol pads for the whole month. Courtney Patterson-Manfredi is a terrible provider because she keeps prescribing less than enough supplies to last a month in order to even to even take the medication. I'll probably be cancelling. No provider has even reached out to me to see how my use of this drug is working out for me. I've seen no results yet and, at this point, not even sure if I'm actually receiving real Sermorelin..... For $374.00 a month?!?!?

***update on 04/02/24. Still having the same issues. Invigor will not allow me to switch providers. I will be cancelling moving forward. Please get your Sermorelin somewhere else!!

7 de março de 2024
Avaliação não solicitada
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Resposta da Invigor Medical

We're truly sorry to hear about your experience, and we understand the importance of having adequate supplies with your medication. We'll promptly address your concerns and ensure that your future orders meet your needs. Your satisfaction and well-being are our top priorities, and we appreciate your feedback as it helps us improve our services.
Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

Thanks to Jessa

Thanks to Jessa for quickly assisting me with ordering online. I wasn’t able to but she provided the contact number and times I can call to order over the phone.

7 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We're glad to hear that Jessa could assist you quickly and provide alternative ordering options; thank you for sharing your positive experience with us! Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

Jane was terrific and very helpful with…

Jane was terrific and very helpful with my order inquiry.

7 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We're delighted to hear that Jane provided terrific and helpful assistance with your order inquiry; thank you for sharing your positive experience with us! Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

Excellence!!!!

Every time I have to have an interaction with any company, I hold my breath. Not with Invigor. I had to change my subscription today and true to form, Courtney was all over it. Got it done for me immediately even with a special request. Yes, they are a little more expensive than some of the other Telemed companies but their customer service is so worth it! Thank you again Courtney!

6 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We're thrilled to hear that Courtney provided you with excellent service and efficiently handled your subscription change with a special request; thank you for recognizing the value of our customer service! Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

Jane was super informative and put my…

Jane was super informative and put my worries to rest

6 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We're delighted to hear that Jane provided informative assistance and alleviated your worries; thank you for sharing your positive experience with us! Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

Jessa is awesome.

Jessa is always helpful and very knowledgeable.
Thank you!!

6 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We greatly appreciate your kind words and are thrilled to hear that Jessa consistently provides helpful and knowledgeable assistance; thank you for your continued support! Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

Jessa was very helpful in answering all…

Jessa was very helpful in answering all my questions quickly! Realtime!

6 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We're thrilled to hear that Jessa provided quick and helpful assistance in answering all your questions in real-time; thank you for sharing your positive experience with us! Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service

18 de janeiro de 2024
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Resposta da Invigor Medical

We're thrilled to hear that you had a great experience with our customer service team; thank you for your feedback! Invigor Medical Team

Avaliado com 5 de um total de 5 estrelas

Before I placed my order I had a…

Before I placed my order I had a question and called the customer service line and spoke to a live person which was nice. I do not recall his name however he was kind and helpful. I placed my order and had another question. This time I used the chat feature on the website which was easy to use and I got a quick response from Jane who was very kind and helpful and was able to get me the information I needed.

I will re-review once I receive the medication and update with time frames from order to consultation and meds received. So far I am happy with the customer service.

5 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We're delighted to hear about your positive experiences with our customer service team, both over the phone and through the website chat feature; thank you for sharing, and we look forward to serving you throughout your journey with us! Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

Jessa was great

Jessa was great. Very professional and very attentive.

4 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We're thrilled to hear that Jessa provided you with professional and attentive service; thank you for sharing your experience with us! Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

The chat was excellent Enzo really…

The chat was excellent Enzo really helped me

3 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We're thrilled to hear that Enzo provided excellent support during your chat experience! Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

Invigor is Best Practices

I began using Invigor on Dec. 8th, 2023. My experience during this past 3 months has been very positive. They never fail to follow through. The Dr. calls are very helpful and professional. I switched to Invigor after using another company for only one month, and they made the switch seamless for me. I would not hesitate to recommend Invigor to anyone.

2 de março de 2024
logotipo da Invigor Medical

Resposta da Invigor Medical

We're thrilled to hear about your positive experience with us over the past three months and are delighted to have made your transition seamless; thank you for your recommendation! Invigor Medical Team.

Avaliado com 5 de um total de 5 estrelas

The chat was very helpful

1 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

We're glad to hear that our chat support was helpful for you! Invigor Medical Team.




Avaliado com 5 de um total de 5 estrelas

Thank You Jane

Thank You Jane, for the excellent service and answering all my questions

1 de março de 2024
Avaliação não solicitada
logotipo da Invigor Medical

Resposta da Invigor Medical

Thank you for acknowledging Jane's excellent service and for allowing us the opportunity to assist you with your questions! Invigor Medical Team.

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