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4,4

Excelente

O TrustScore é 4.5 de um total de 5

20 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Martha was amazing—kind

Martha was amazing—kind, gentle, and very understanding. She knew exactly what I needed today. I went in with so much pain and came out feeling incredibly light and relieved. I’m really grateful for the care I received.

17 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really useful

I found the service really useful. It gave me a programme of activity and the regular check ins helped me to improve to be virtually pain free after a few months.

26 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent results

Excellent results. I was resigned to maybe needed surgery on a shoulder problem that had not improved after about 5months. After a further 2 months of treatment with IPRS I am almost 100% back and definitely won't require surgery. I also have a really good plan and advice for longjevity.

11 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Midback Pain Gone - Success!

The midback pain I went to IPRS with has completely gone after 6 sessions.
The comprehensive stretching programme given in session 1 helped massively, and it was more insightful than I could find online, or provided to from my local GP.
To make it even better, I had the convenience of being treated whilst at work, saving travel time.

4 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The guy knew what exercises would help me

The guy who has been treating me knew exactly how to help with my back and shoulder problems.
He set me an exercise routine which I had to do each day , to help ease the pain. He also massaged the areas of pain which also helped.

19 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good advice

Good advice, a great app and a good quality service all round.

12 de novembro de 2025
Avaliação não solicitada
logotipo da iprshealth.com

Resposta de iprshealth.com

Hello thank you for leaving a positive review about your treatment experience. I am pleased that you had such a good experience.

Avaliado com 5 de um total de 5 estrelas

Rob Donegal was excellent

Rob Donegal was excellent. He gave informed and well thought out advice at all stages of my treatment. Understood my problems early and devised an effective recovery program which I am continuing to follow

31 de outubro de 2025
Avaliação não solicitada
logotipo da iprshealth.com

Resposta de iprshealth.com

Hello Neil thank you for leaving a positive review about Rob and your treatment experience. I am pleased that you had such a good experience, I will ensure that Rob is aware of the feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent physiotherapy session

Excellent physiotherapy session — very helpful, professional, and effective treatment

28 de outubro de 2025
Avaliação não solicitada
logotipo da iprshealth.com

Resposta de iprshealth.com

Hello Moid thank you for leaving a positive review about your treatment experience. I am pleased that you had such a good experience and the treatment has been effective.

Avaliado com 5 de um total de 5 estrelas

Hi I would like to thank you Farah…

Hi I would like to thank you Farah Nadeem for helping me with my foot. When I first come to IPRS I told what’s wrong with my foot she knew straight away what the problem. She explained everything very well and understand my situation. I would definitely recommend her .

21 de outubro de 2025
Avaliação não solicitada
logotipo da iprshealth.com

Resposta de iprshealth.com

Hello Sundeep, Thank you for leaving a positive review about Farah and your treatment experience. I am pleased that you had such a good experience, I will ensure that Farah is aware of the feedback.

Avaliado com 5 de um total de 5 estrelas

Very helpful in relieving ankle pain

Very helpful in relieving ankle pain, effective plan set out and constant communication with me.

6 de outubro de 2025
Avaliação não solicitada
logotipo da iprshealth.com

Resposta de iprshealth.com

Hello Dominic, thank you for leaving a positive review. I am pleased that you had such a great experience.

Avaliado com 5 de um total de 5 estrelas

Farah was very professional from the…

Farah was very professional from the start to the finish of my treatment ,explained all parts of treatment very well .Thankyou Farah

1 de outubro de 2025
Avaliação não solicitada
logotipo da iprshealth.com

Resposta de iprshealth.com

Hello Mick thank you for leaving a positive review about Farah and your treatment experience. I am pleased that you had such a good experience, I will ensure that Farah is aware of the feedback.

Avaliado com 5 de um total de 5 estrelas

Farah has outstanding knowledge

Farah has outstanding knowledge and shows great professionalism. She has a thorough understanding of my concerns and has applied exercises and hands on treatment to help regain my mobility.

30 de setembro de 2025
Avaliação não solicitada
logotipo da iprshealth.com

Resposta de iprshealth.com

Hello Jasmin, thank you for taking the time to leave a positive review about your experience and Farah. It is great to read that you are now more mobile following your treatments. I will ensure that Farah is aware of the feedback.

Avaliado com 5 de um total de 5 estrelas

Next level physiotherapy

My experience of iprshealth for physiotherapy support was really positive.
My physio (Rob Donegan) was professional and attentive, listened to my issue and provided a really comprehensive plan of exercises and additional recommendations and regular check ins. My back pain has dramatically improved and my strength also. I feel better equipped to avoid this type of injury in the future. I would highly recommend iprshealth.

29 de setembro de 2025
Avaliação não solicitada
logotipo da iprshealth.com

Resposta de iprshealth.com

Thank you for taking the time to leave a positive review. I am glad you had a really great experience and that your back pain has improved and you have the tools you may need in the future, to prevent another occurrence. I will make sure that this is also shared with Rob.

Avaliado com 1 de um total de 5 estrelas

Totally useless company with extremely…

Totally useless company with extremely poor customer service!!!! Aviva you should stop using them.

27 de junho de 2025
Avaliação não solicitada
logotipo da iprshealth.com

Resposta de iprshealth.com

Hello, it is disappointing that you feel that your experience with IPRS Health was not a positive one. At IPRS Health we strive to provide high quality services and we welcome all feedback. If you would like to raise this as a complaint or you require any further information please do not hesitate to contact us on complaints@iprsgroup.com

Avaliado com 1 de um total de 5 estrelas

Weirdly Persistant Physio

Physio rang on Monday offering an appointment on Thursday. I replied if work was OK with it I would see her then. She say's she will put it in the diary. "Oh, I can't do Thursday. Can you do Tuesday?"
"Tomorrow!? If work are OK with it, yes, but I will have to let you know tomorrow morning."
"OK, do that."
Work were OK with it so I informed the physio and booked the afternoon off. Sitting at home with an hour to go the physio rings to cancel because of an emergency. Rebook for the following week but ask for something in writing to give work. Told it's not a problem and I will receive an email. Never received any email. The night before my appointment the physio sends a test message asking if I received anything. Tell her no so made other arrangements. All evening she kept sending test messages to which I never replied. The next day another text message from her. Tried re-booking another physio from the IPRS site but the message I get tells me treatment has already been booked. Of course there is no agent to talk to, hence the 1 star review.

29 de janeiro de 2025
Avaliação não solicitada
logotipo da iprshealth.com

Resposta de iprshealth.com

The concerns you have raised about your recent experience with IPRS Health have been brought to our attention. It is disappointing to hear that your experience was not at the level of service we strive to achieve, and we would like to learn more about what has happened and ensure that we act on your feedback.
To allow IPRS Health to fully understand your concerns, please would you contact us on complaints@iprsgroup.com giving as much detail as possible, and a member of the Quality Team will contact you for further discussion.

Avaliado com 1 de um total de 5 estrelas

15 minutes wasted - do not recommend.

I visited IPRS Health in January 2025.

I'll get straight to the point, it was an awful experience, the person I spoke to was underqualified to provide the advice she provided, she was rude, condecending and provided false information about ADHD and the affect it has on mental health. Because of this, I decided that I would like to not continue with the talking therapy as I needed to speak to someone who took my mental health seriously.

I saught to receive a refund in January 2025 and close this case amicably, and up to now, they are refusing to reimburse me for the 15 minutes I wasted. For anyone who is considering using IPRS Health, you would be better off talking to the drunk man in the corner of your local pub.

3 de janeiro de 2025
Avaliação não solicitada
logotipo da iprshealth.com

Resposta de iprshealth.com

Hello Sam, it is disappointing that you feel that your experience with IPRS Health was not a positive one. At IPRS Health we strive to provide high quality services and we welcome all feedback. I understand that you have already raised this as a complaint and it is currently going through our complaints process. However, if you require any further information please do not hesitate to contact us on complaints@iprsgroup.com

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