Vorsicht! Kriminelle Schattenfirma! Abzocke! Werben mit einem Test für 0,50Euro und dann läuft plötzlich ein Abo, nach 6 Monaten im spam dann den Reminder für ein nicht erwünschtes eBook erhalten! Fin... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
SCAMMERS - AVOID WILL TAKE €0.50 AND THEN BILL YOU €49.70 EVERY MONTH WITHOUT YOUR PERMISSION AFTER YOU CANCEL THEIR BOGUS 24 HOUR TRIAL. ZERO VALUE ( PAMPHLETS AVAILABLE FREE ANYWHERE ON THE INTER... Ver mais
A empresa respondeu
Completed an IQ test and unable to view score or certification as it's stuck behind a paywall and iqmind don't accept payments from either of my banks! It keeps saying "This credit card is not accept... Ver mais
A empresa respondeu
Abzocke pur – am 24. Mai 2025 reingefallen! Am 24. Mai 2025 habe ich auf iqmind.co einen IQ Test gemacht – angeblich für nur 0,50 €. Klingt harmlos? Von wegen! Exakt 24 Stunden später wurde mir... Ver mais
A empresa respondeu
1,2
Muito Ruim
212 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Misleading - borderline scam
Even though I didnt sign up for a subscription it appears one was activated after a day of use according to a trial I never knew about.
I read their response to others stating that subscription part was obvious. I reread my emails and there was no mention whatsoever of the subscription or trial.
I wanted to recommend to my friends the website test was allright and seemed professional. But after this hard lesson I would definitely advise anyone to stay away.
30 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Dear Bogdan Ciocşan,
We are sorry to hear about your experience. Transparency is important to us, and all details regarding our services, including trial periods and subscriptions, are displayed before payment confirmation.
If you have any concerns regarding your account, we encourage you to reach out to our customer support team at +44 20 35 14 30 76 or via email at contact@iqmind.co. We would be happy to review your case and assist you.
Best regards,
The IQMind Team
It is a totally scam website
It is a totally scam website: the website asked me to pay 0,5€ for IQ test result and the day after they charged me 48,90€ without my permission. During the paying of 0,5€ it was not mentioned at all.
I realised that, they charged me for subscription which i was not asked.
The website does not have their contact details. It is a fraud! Do not trust the website at all!
29 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Dear Alisher Ashurov,
We are sorry to hear about your experience. Our goal is to ensure full transparency, and all details regarding our services, including any subscription terms, are clearly displayed before payment confirmation.
If you have any concerns about your account, we encourage you to contact our customer support team at +44 20 35 14 30 76 or via email at contact@iqmind.co. We would be happy to review your case and assist you.
Best regards,
The IQMind Team
THE IQ TEST IS SCAMMNING!!!!
It is a scammning: they ask you to authorize 0,5€ payment with your credit card and the day after you are charged 48,90€ more! And it is not clear at all in themoment you are doing the test.
The day after, when you find the amount debited on you card you open the website and only in that moment you find out that the 0.5€ was just a for a trial. Tryal for what? If you finalize the test you are asked to pay for the result, there is no tryal to do.
It is a fraud!!! do not let them steal you money!
Pay attention!!!!!
UPDATE FEBRUARY 07th 2025
After the negative feedback on Trustpilot and a complaint e-mail to their e-mail address, they contacted me by e-mail and I realized that, not only they had debited 48,90€ to my credit card but it was a monthly subscription and I had to get into the website to cancel it. I tried and I realized that my account was no more existing, they told me that it was cancelled on January 29th by them, but they did not returned the 48,90€.
Their excuse is that you have 24h to cancel the subscription and have your money back but, the point is that, for the way the pop up are managed during the registrstion to the website you do not realize that has a cost of 48,90€ and absolutely you do not realize that is a subscription!
IT IS A BIG SCAMMNING PAY EVEN GREATER ATTENTION!! IF YOU DO NOT REALIZE IMMEDIATELY THE DEBIT ON YOUR CARD AND GO TO CANCEL THE SUBSCRIPTION, THEY TAKE YOUR MONEY FOR MONTHS!!!!!!!!!
29 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Hello Barbara Mazzolari,
We are sorry to hear about your experience. We strive to ensure transparency, and all details regarding our services, including any trial period and subscription terms, are clearly outlined before payment confirmation.
If you have any concerns about your account, we encourage you to reach out to our customer support team at +44 20 35 14 30 76 or via email at contact@iqmind.co. We would be happy to review your case and assist you.
Best regards,
The IQMind Team
Non riesco a annullare iscrizione vado…
Non riesco a annullare iscrizione vado nella home ma non trovo tasto annulla iscrizione
24 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Ciao,
Ci dispiace sentire che stai avendo difficoltà con l'annullamento della tua iscrizione. Ti assicuriamo che la procedura di cancellazione è semplice, ma siamo qui per aiutarti.
Per annullare l'iscrizione, puoi seguire le istruzioni nella sezione "Account" del nostro sito. Se non riesci a trovarle, ti invitiamo a contattarci direttamente così possiamo assisterti.
Puoi raggiungere il nostro servizio clienti via email a contact@iqmind.co o chiamando il numero +33 1 89 86 81 95 (da lunedì a venerdì, dalle 9:00 alle 18:00).
Cordiali saluti,
Il team di IQMind
The IQ test is 50 EURO, be aware
An unsuspecting customer, who is simply curious about their IQ score, ends up paying €50 instead of €0.50 24 hours after registration. The customer service is clearly AI, so do not try to write anything. Have more IQ not to spend 50 EURO to find out how stupid you are!!!!!
22 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Hello Beata Vargadi,
We are truly sorry to hear about your negative experience and understand your frustration.
Please note that all subscription details, including charges, are clearly displayed during the sign-up process. We never intend to mislead our users and strive for transparency in our services.
If you believe there was a misunderstanding or an issue with the charges, we would like to investigate and resolve this for you. Please contact our customer support team at +44 20 3514 3076 (for UK and other languages).
We appreciate your feedback and are continuously working to improve our service.
Best regards,
The IQMind Team
On connaît maintenant vos ruses…
On connaît maintenant vos ruses mesquines et malhonnêtes ! Vous m'avez vendu un test de QI bidon à 0,50€ et vous m'avez prélevé un abonnement de 39€/mois pendant 7 mois, à mon insu ! Je n'ai reçu aucun mail de confirmation, et même les résultats du test ne m'ont pas été transmis !
22 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Bonjour Diderot Hilico,
Nous sommes désolés d’apprendre que votre expérience avec notre service n’a pas répondu à vos attentes.
Nous comprenons parfaitement votre frustration, mais nous souhaitons clarifier que toutes les informations relatives à l’abonnement, y compris les frais, sont clairement indiquées lors de l’inscription et au moment du paiement. Si vous n’avez pas reçu vos résultats de test ou une confirmation de votre abonnement, nous nous excusons pour cet inconvénient et nous aimerions examiner cela de plus près.
Nous vous encourageons à nous contacter directement afin que nous puissions résoudre cette situation et vous apporter une assistance. Vous pouvez joindre notre service client au +33 1 89 86 81 95 (du lundi au vendredi, de 9h00 à 18h00) ou par email à contact@iqmind.co.
Nous restons à votre disposition pour toute clarification.
Cordialement,
L’équipe IQMind
Total Scammers!
I let my son proceed with an IQ test which was advertised as free and appear as such. Once he completed it we were asked to pay £0.50 for viewing the results. After completing the payment the next day I was surprised to see that I got charged £49.50 for a subscription I was never informed before that I would be charged within 24 hours !!! I asked them to compensate but refused claiming they need to follow theie so called outdated terms and conditions (2023 dated). Do not trust them as they use the "FREE" test to attract people and put a hand to their account stealing their money without their consent. Plus, the so called subscription has nothing substantial to offer. Their ebooks are 10-page fake AI books without any names on them. Do not buy any iq test from them!!! They are a fraud and lack substantial transparency in their processes!!!
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Hello Chrystal,
We are truly sorry to hear about your frustration and we understand your concerns.
We aim to be as transparent as possible with all our users, and the subscription details are clearly outlined during the sign-up process. However, we regret that your experience was not aligned with this standard, and we take your feedback very seriously.
Please be assured that we do not intend to mislead anyone. If you believe there was an error, we encourage you to contact us so we can review your situation and assist you in resolving this. Please reach out to our customer support team at +44 20 3514 3076 (for UK and other languages).
We appreciate your feedback and will continue to work on improving our processes.
Best regards,
The IQMind Team
Fraudulent scammers!!
Fraudulent scammers!!! First you pay €0.50 to get the results from your IQ test, thereafter they plunder your account!!! They stole twice €48.90 from me. I am truly disgusted.
21 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Hello Ludwig,
We are sorry to hear about your experience and understand your frustration.
Please note that all subscription details, including any charges, are clearly displayed during the sign-up process. We never intend to mislead our users, and we take these concerns seriously.
We would like to review your case and assist you further. Please contact our support team at +44 20 3514 3076 (for UK and other languages).
Best regards,
The IQMind Team
Attention ARNAQUE
Après avoir payer 0,50 euros pour un test de QI (uniquement pour 1 fois). Un montant de 49,70 euros a été débité de mon compte pour un abonnement que je n’ai ni souscrit, ni autorisé.
Effectivement, un abonnement est débité après 24 heures sans autorisation préalable. Le site se sert de l'acceptation des 0,50euros pour avoir accès a votre compte bancaire.
Effectivement, il faut lire les petites lignes non visibles et non explicites de ce site.
Après avoir contacter le service client, aucune compréhension, ni aucun remboursement n'est effectué. Sachant que nous avons donc payer 49 euros et pu utiliser le site qu'une seule fois.
Laura
18 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Bonjour Krempa Laura,
Nous sommes désolés d’apprendre que votre expérience n’a pas répondu à vos attentes. Nous comprenons votre frustration face à cette situation et souhaitons clarifier certains points.
Le montant de 49,70 € correspond à un abonnement, dont les détails sont explicitement indiqués lors du processus de commande et dans nos conditions générales. La validation du paiement initial de 0,50 € inclut l’acceptation de cet abonnement, comme précisé sur la page de paiement. Une confirmation vous est également envoyée par email avec les informations nécessaires pour gérer ou annuler l’abonnement avant tout prélèvement.
Nous regrettons que ces informations n’aient pas été perçues clairement. Si vous avez des questions ou souhaitez que nous examinions votre situation, nous vous invitons à contacter notre service client à contact@iqmind.co ou au +33 1 89 86 81 95 (du lundi au vendredi, de 9h à 18h).
Votre retour est précieux, et nous nous engageons à améliorer la transparence de nos communications pour éviter ce type de malentendu.
Cordialement,
L’équipe IQMind
FRAUD!
Just realised after performing a one-off IQ test that I paid for the results of (absolutely nothing about a subscription) they've signed me up for a subscription and taken out 2 payments before I realised.
15 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Hello Stu Kennedy,
We’re sorry to hear about your experience, and we understand your frustration regarding the subscription charges. The subscription is linked to the IQ test results and is detailed during the purchase process, but we sincerely regret if this information was not clear to you at the time.
We would like to assist you further and review your account to ensure a resolution. Please contact our customer support team at contact@iqmind.co or call us at +44 20 35 14 30 76 (Monday to Friday, 9:00 a.m. to 6:00 p.m.).
Your feedback is invaluable, and we’re committed to improving the transparency of our services to prevent similar issues in the future. Thank you for bringing this to our attention, and we hope to resolve this matter promptly.
Best regards,
The IQMind Team
Je réponds à Iqmind.
Je réponds à Iqmind.
Votre réponse vous aide à vous placer du côté des gens compréhensifs et bienveillants. Cependant, depuis le temps que les personnes écrivent ici leur mécontentement, votre fonctionnement ne change pas!!! Et d'autres personnes continuerons d'être escroquées de 48Euro.... et l'an prochain vos tarifs vont encore augmenter, sans que vous l'écriviez de façon claire! Avez-vous remboursez les personnes de cet argents prélevé ????
15 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Bonjour Maria Costa,
Nous comprenons votre frustration et regrettons sincèrement que notre service ait pu vous donner cette impression. Nous prenons vos remarques très au sérieux et souhaitons clarifier certains points.
Les informations relatives à nos tarifs et à l’abonnement sont mentionnées lors du processus de commande et dans nos conditions générales, mais nous reconnaissons que cela peut parfois prêter à confusion. Nous nous engageons à améliorer la clarté et la transparence de nos communications afin d’éviter ce type de situation.
Concernant les remboursements, chaque demande est examinée avec attention par notre service client. Nous vous encourageons à nous contacter à contact@iqmind.co ou au +33 1 89 86 81 95 (du lundi au vendredi, de 9h à 18h) afin que nous puissions analyser votre dossier et vous apporter une réponse personnalisée.
Votre retour est important pour nous permettre de continuer à progresser et à mieux répondre aux attentes de nos clients.
Cordialement,
L’équipe IQMind
HOW DO I CANCEL MY SUBSCRIPTION
HOW DO I CANCEL MY SUBSCRIPTION
im so dissapointed in myself to trust sdomething like this..... BRO IM A COLLAGE STUDENT LIVING PAYCHECK TO PAYCHECK GIVE ME MY DAMN MONEY BACK
12 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Hello Emma Wir,
We’re truly sorry to hear about your experience and understand how frustrating this situation is for you. Canceling your subscription should be straightforward, and we’re here to assist you every step of the way.
To cancel your subscription, please visit our website and scroll down to the "Cancel Subscription" section, where you’ll find the necessary instructions. Alternatively, you can contact us directly via email at contact@iqmind.co or call us at +44 203 514 3076 (Monday to Friday, 9 a.m. to 6 p.m.), and our team will help you cancel the subscription and address any concerns regarding charges.
We value your feedback and want to work toward a resolution. Let’s connect to review your situation and determine how we can best assist you.
Thank you for bringing this to our attention, and we appreciate your patience.
Best regards,
The IQMind Team
Abofalle
Nachdem man die 50 Cent gezahlt hat, steht in der Email, welche die Zahlung bestätigt NICHTS von einem Abbo dass nach 24 Stunden schon ca 50 Euro abzieht.
Nach Kontakt mit dem Kundendienst keine Rückbuchung direkt nach den 24 Stunden möglich.
Alles nur Geldmachherrei. Schlechter Laden. Keine Empfehlung! Abzocker
8 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Hallo Patrick Maier,
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir bedauern sehr, dass Sie mit Ihrer Erfahrung unzufrieden sind, und verstehen Ihre Frustration.
Das Abonnementmodell sowie alle damit verbundenen Kosten werden während des Zahlungsprozesses angegeben, um Transparenz zu gewährleisten. Es tut uns jedoch leid, wenn dies in Ihrem Fall nicht klar genug war.
Bitte setzen Sie sich mit uns in Verbindung, damit wir Ihre Situation prüfen und eine Lösung finden können. Sie erreichen uns unter contact@iqmind.co oder telefonisch unter +44 203 514 3076 (Montag bis Freitag, 9:00 bis 18:00 Uhr). Unser Team hilft Ihnen gerne weiter.
Vielen Dank, dass Sie uns auf dieses Problem aufmerksam gemacht haben. Wir hoffen, Ihr Anliegen schnell klären und Ihr Vertrauen zurückgewinnen zu können.
Mit freundlichen Grüßen
Das IQMind-Team
SCAMMMMM!!!
SCAMMMMM!!!
THE ONLY FEEDBACK I CAN GIVE IS THAT THEY ARE STEALING MONEY, NOTHING MORE!!!
12 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Hello Hayk Minasyan,
We’re very sorry to hear about your experience and understand your frustration. Please know that we take concerns like yours seriously and are committed to addressing any issues related to charges or misunderstandings about our services.
Our goal is to ensure transparency during the purchase process, and we apologize if this was not clear in your case. We would like to review your situation in detail and assist you in resolving this matter.
Please contact us directly at contact@iqmind.co or call us at +44 203 514 3076 (Monday to Friday, 9 a.m. to 6 p.m.), and our team will prioritize your request.
Thank you for bringing this to our attention. We hope to work with you to resolve this issue and regain your trust.
Best regards,
The IQMind Team
ARNAQUE
ARNAQUE. Vous apprenez au dernier moment que c'est payant après avoir passé 20 min a faire le test.
11 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Bonjour,
Nous sommes désolés d’apprendre que votre expérience avec notre service n’a pas répondu à vos attentes. Nous comprenons que le fait d’apprendre l’existence d’un coût après avoir complété le test puisse être frustrant.
Pour garantir la transparence, nous faisons en sorte d’indiquer les informations sur le coût avant la validation du paiement. Cependant, si cela n’a pas été suffisamment clair dans votre cas, nous vous présentons nos excuses.
Nous souhaitons mieux comprendre votre situation et trouver une solution. Pour cela, nous vous invitons à nous contacter à contact@iqmind.co ou au +33 1 89 86 81 95 (du lundi au vendredi, de 9h à 18h). Notre équipe est disponible pour vous aider.
Merci pour votre retour, qui nous aide à améliorer nos services.
Cordialement,
L’équipe IQMind
Problème résolu
Le souci a été résolu par le support technique !
10 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Bonjour,
Nous sommes désolés d’apprendre votre mécontentement et comprenons votre frustration concernant les prélèvements et votre expérience avec notre service.
Le test à 0,50 € inclut une période d’essai de 24 heures, pendant laquelle l’accès à nos services est complet. Après cette période, un abonnement est activé, comme indiqué dans nos conditions générales et au moment de l’achat. Cependant, nous regrettons que cela n’ait pas été clair pour vous et vous présentons nos excuses pour tout malentendu.
Pour résoudre ce problème, nous vous invitons à nous contacter directement à contact@iqmind.co ou au +33 1 89 86 81 95 (du lundi au vendredi, de 9h à 18h). Nous examinerons votre dossier en détail et ferons tout notre possible pour vous apporter une solution rapide, y compris un éventuel remboursement si applicable.
Nous vous remercions pour votre retour, qui nous aide à améliorer nos services, et espérons pouvoir regagner votre confiance.
Cordialement,
L’équipe IQMind
Mi è uscito un risultato alto
Mi è uscito un risultato alto, ma non credo sia attendibile... Dovrebbero aggiungere più domande. Comunque, dopo aver fatto il test e pagato 50 centesimi si hanno 24 ore di prova in cui si può rifarlo e scaricare e-book. Scadute le 24h si attiva un abbonamento mensile quindi bisogna stare attenti a disiscriversi se non si è interessati. Basta andare nella Home Page in basso c'è annulla iscrizione.
5 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Ciao Jessica,
Grazie per aver condiviso il tuo feedback! Ci dispiace sapere che il risultato del test non ti è sembrato attendibile e prendiamo nota del tuo suggerimento riguardo l’aggiunta di ulteriori domande per migliorare l’esperienza.
Per quanto riguarda l’abbonamento, tutte le informazioni sulle condizioni e sui costi sono indicate durante il processo di pagamento, ma ci scusiamo sinceramente se questo non è stato chiaro. Siamo felici che tu abbia trovato utile la possibilità di gestire autonomamente la disiscrizione tramite la nostra pagina principale.
Se hai ulteriori domande o necessiti di assistenza, ti invitiamo a contattarci via e-mail all’indirizzo contact@iqmind.co o telefonicamente al +44 203 514 3076 (dal lunedì al venerdì, dalle 9:00 alle 18:00).
Grazie ancora per il tuo feedback e per averci scelto.
Cordiali saluti,
Il team di IQMind
Fate attenzione a dare il numero di…
Fate attenzione a dare il numero di carta di credito. Viene attivato un abbonamento che ora devo capire come bloccare
7 de janeiro de 2025
Avaliação não solicitada
Resposta da Iqmind
Ciao Elena Scacchetti,
Ci dispiace molto sapere della tua esperienza e comprendiamo la tua preoccupazione. Le informazioni relative all'abbonamento sono indicate durante il processo di acquisto per garantire la massima trasparenza, ma ci scusiamo sinceramente se ciò non è stato chiaro nel tuo caso.
Per annullare l'abbonamento e verificare i dettagli del tuo account, ti invitiamo a contattarci immediatamente via e-mail all'indirizzo contact@iqmind.co o telefonicamente al +44 203 514 3076 (dal lunedì al venerdì, dalle 9:00 alle 18:00). Il nostro team è a disposizione per aiutarti a risolvere il problema e fornirti tutte le informazioni necessarie.
Apprezziamo il tuo feedback e faremo del nostro meglio per migliorare il nostro servizio.
Cordiali saluti,
Il team di IQMind
Arnaque
Comme pour d'autres avis, retrait sur mon compte de 48,70 euros quelques temps après le test payé 50 centimes. Et aucun numéro de téléphone ni email de service à la clientèle...
Pire encore, l'email donné dans les commentaires ci-dessous par la compagnie n'existe pas!
31 de dezembro de 2024
Avaliação não solicitada
Resposta da Iqmind
Bonjour Maryline Dhellemme,
Nous sommes désolés d’apprendre que votre expérience n’a pas été satisfaisante. Nous comprenons vos préoccupations concernant les frais supplémentaires et l’absence de support. Nous nous engageons à clarifier cette situation. Si vous souhaitez obtenir de l’aide pour annuler votre abonnement ou discuter de la facturation, veuillez contacter notre équipe d'assistance à +44 20 3514 3076 (du lundi au vendredi, de 9h à 18h), et nous ferons tout notre possible pour résoudre cette situation rapidement.
Cordialement,
L’équipe IQMind
Absolute scammers
Absolute scammers! Stealing £50 from us when we tried to cancel the subscription straight away there was no option to cancel but they charged us £50 for doing a one off iq test I’ve raised a complaint with them.
20 de dezembro de 2024
Avaliação não solicitada
Resposta da Iqmind
Hello Luqmaan Zirrat,
We’re really sorry to hear about your negative experience. We understand your frustration and would like to assist in resolving this issue. Please contact our customer support team at +44 20 3514 3076 (Monday to Friday, 9:00 AM to 6:00 PM), and we’ll do our best to investigate the situation and help clarify any concerns regarding the subscription.
Your feedback is important to us, and we are committed to improving our service.
Best regards,
The IQMind Team
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