iRepairMan – On-Site iPhone, iPad & Android Repairs Near You Avaliações 

633
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very straightforward booking process. The team were responsive and I got my phone fixed same day. This service is great if you are time poor and Marty was so lovely and efficient. Would recommend.

Avaliado com 5 de um total de 5 estrelas

Very quick at responding my repair request and come out within a few hours Screen looks good Very friendly gentlemen Thank you

Avaliado com 1 de um total de 5 estrelas

Initially received a quote for £159 later wanted to charge £30 additional for call out and agreed to take £160 cash only, Installed an worn off Display and refused to let me take the Picture... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Oficina de reparos de celulares
  2. Assistência Técnica de Informática
  3. Loja de artigos para trailers
  4. Serviço de reparos de telefones
  5. Serviço de conserto de para-brisas
  6. Escola de Comércio

Escrito pela empresa

iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

633 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(633)

58 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very impressed with this service

Very impressed with this service!
Made an iPad repair request and shortly received a call to say they can come that day to repair the screen which I’d shattered. I was kept up to date with ETA throughout the day.
The man that came to fix my iPad was was really nice, he didn’t mind us watching and asking questions about his skill. He did not rush his work and took good care with the iPad as he replaced the screen.
Over all I am happy with the service and it was cheaper than ismash, much nicer experience than taking your broken iPad to a shop and having to wait around for it to be fixed, I could relax in the comfort of my own home! 1000% recommend this company and will definitely keep them in mind and tell friends about them when they need repairs.
Thank you for the great service

15 de fevereiro de 2024
Avaliação não solicitada
logotipo da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Georgie,
Thank you so much for taking the time to leave such a glowing review on Trustpilot! We are thrilled to hear about your positive experience with us.

Your feedback truly means the world to us and serves as a source of motivation for our team to continue delivering exceptional service. We strive to provide the best for our customers, and it's incredibly rewarding to know that our efforts have made a difference for you.

We're delighted that you are satisfied with our iPad repair service, and we look forward to serving you again. If you ever need anything or have any questions, please don't hesitate to contact us.
Once again, thank you for choosing us and for your kind words. They inspire us to keep raising the bar!

Warm regards,
Customer Relationship Manager
iRepairMan

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Called last night for a replacement screen and charging issues with iphone14.
Amazing and efficient service sorted in the city today in 20mins at a time that suited me. 100% recommend.

25 de janeiro de 2024
Avaliação não solicitada
logotipo da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Georgina,
Thank you so much for taking the time to leave such a glowing review on Trustpilot! We are thrilled to hear about your positive experience with us.

Your feedback truly means the world to us and serves as a source of motivation for our team to continue delivering exceptional service. We strive to provide the best for our customers, and it's incredibly rewarding to know that our efforts have made a difference for you.

We're delighted that you are satisfied with our phone repair service, and we look forward to serving you again. If you ever need anything or have any questions, please don't hesitate to contact us.
Once again, thank you for choosing us and for your kind words. They inspire us to keep raising the bar!

Warm regards,
Customer Relationship Manager
iRepairMan

Avaliado com 5 de um total de 5 estrelas

I am in hospital and my iPhone went…

I am in hospital and my iPhone went absolutely dead no battery and wouldn’t start. Found irepairman on web. iPhone collected from hospital bedside at 9.15 pm and returned mended at 9.45pm. Costly but absolutely brilliant service and I had no alternative being hospitalised. Would totally recommend.

23 de janeiro de 2024
Avaliação não solicitada
logotipo da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Shirley Wright,
Thank you so much for taking the time to leave such a glowing review on Trustpilot! We are thrilled to hear about your positive experience with us.

Your feedback truly means the world to us and serves as a source of motivation for our team to continue delivering exceptional service. We strive to provide the best for our customers, and it's incredibly rewarding to know that our efforts have made a difference for you.

We're delighted that you are satisfied with our phone repair service, and we look forward to serving you again. If you ever need anything or have any questions, please don't hesitate to contact us.
Once again, thank you for choosing us and for your kind words. They inspire us to keep raising the bar!

Warm regards,
Customer Relationship Manager
iRepairMan

Avaliado com 2 de um total de 5 estrelas

Screen didn’t last a month

Got my phone screen fixed after it was cracked, I requested a genuine apple screen that I paid £140 for.
After less than a month after the replacement 4 bright green lines appeared on the screen.
I have had apple devices for years and that has never happened to me. But a month after I got my screen replaced with a ‘genuine’ screen these lines appear.
I contacted Maratib and was told it was not covered under their warranty but I don’t see how it isn’t linked to my screen getting replaced and I’m very disappointed I paid so much money for it to not last. He offered me £10 off to pay £140 again.
Their service is good if you need a quick repair to your phone and it’s good that he comes to your house but I wouldn’t trust the quality now.

28 de novembro de 2023
Avaliação não solicitada
logotipo da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Anya Simon,
Thank you for sharing your feedback. We appreciate your honesty and apologise for any inconvenience you may have experienced. We're committed to continuous improvement and would love the opportunity to make things right. Don't hesitate to contact our customer service team at support@irepairman.co.uk so we can address your concerns personally. Your satisfaction is our top priority.

Best regards,
Manager Customer Care
iRepairMan

Avaliado com 5 de um total de 5 estrelas

Great service from iPhone repairman

Great service from iPhone repairman. Came to the house same day and replaced sons smashed iPhone screen. Kept me informed of arrival time. 12 month warranty for peace of mind. Happy customer and happy son. Would recommend.

5 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very professional and quick

Very professional and quick
Maratib came on 26/12 to fix my iPhone (with white screen of “death”). The work was done in front of me. I was very pleased by his work! He also gave me tips to protect my iPhone from water. Definitely recommend them!!!

26 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy

Quick, reliable and professional. Came to our home to replace a screen on a phone. Appointment was made for a couple of hours after I requested it. Arrived on time and took about 20 mins to replace the screen. Phone is working well. Would definitely recommend

7 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS "SERVICE"

I waited just over 48hrs to get my phone back, I had to hitch a ride from my home, across the whole of London to pick up my phone because I live too far away. When I got my phone back, the screen was not original Samsung because now my fingerprint sensor on the screen doesn't work.

The phone is now incredibly lighter than before plus the battery life is now rubbish which makes me suspect my battery was replaced. All in all, the service was terrible as well as the quality of work/ parts used.

I will have to fork out even more money to buy a new phone. Save your money and either buy a new phone or go directly to Samsung for a repair. Do not use this site.

25 de novembro de 2023
Avaliação não solicitada
logotipo da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Jevonne Sherwood, ,

We sincerely apologize for the challenges you encountered and appreciate you taking the time to share your feedback. We take your concerns seriously and are committed to addressing them promptly. Our team would like to understand more about your experience and work towards a resolution. Please contact our customer support at support@irepairman.co.uk, so we can assist you further. Your satisfaction is our top priority, and we value the opportunity to make things right.

Thank you for bringing this to our attention.

Best regards,
iRepairmMan Team

Avaliado com 1 de um total de 5 estrelas

Scam company

Scam company. Phone screen developed lines, stopped responding and then fell off only 3 months after replacement. Plus software was damaged and would not update. Was told to pay to send it in for repair & would not be covered by their 12 month warranty.

27 de novembro de 2023
Avaliação não solicitada
logotipo da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Customer, we’re sorry to hear about your experience. We apologize for any inconvenience caused and appreciate your feedback. Our team is committed to addressing your concerns and ensuring a better experience in the future. Please feel free to reach out to our customer support for further assistance on support@irepairman.co.uK
Our manager will certainly help you to resolve it.

Avaliado com 5 de um total de 5 estrelas

Would recommend

Would recommend.
Technician turned up the same day and fixed an issue I had with an iPad charging port. Arrived with all the kit needed to fix it and tested it to make sure it worked. Easy to organise - 12 month warranty on the repair. I will definitely be using them again if I have a similar issue.

20 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Maratib from iRepairMan attended to my…

Maratib from iRepairMan attended to my work place and replaced the iPhone 12 Pro Max screen for me within 15 minutes. His work was quick, clean and efficient and answered all my questions. I recommend them and i will always use them in future.

8 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Maratib arrived and was professional and friendly. He did a great job in no time at all. Would highly recommend

10 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super fast repair

Super fast repair, and so convenient. Came to my office and has my phone like new within 30 minutes, so impressed!

6 de novembro de 2023
Avaliação não solicitada

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