Excellent service! Big thanks to Paul Winter for sorting my windscreen repair booking today. He was very polite and friendly and made it so easy-got it all booked in perfectly. No stress at all! High... Ver mais
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Veja o que dizem as avaliações
Following a road traffic accident they have been swift in finding me a replacement car whilst my claim is being dealt with. Great experience so far & friendly staff. Thank you
I had to call to put in a claim, I spoke to Kelly Hindmarsh who was absolutely fantastic, very helpful especially when I didn’t have all information to hand and also a great sense of humour! Normally... Ver mais
So far the service from iRevolution has been superb! Everything was organised on our behalf after someone ran into the back of me. Regular phone calls to check everything’s ok. Car in for repair at au... Ver mais
Detalhes da empresa
Escrito pela empresa
iRevolution Claims specialise in the insurance broker and underwriting market. We offer a full first notification of loss service to our brokers and insurers.
Informações de contato
First Floor, Waterside House, SR5 2TZ, Sunderland, Reino Unido
- 0330 055 3996
- enquiries@irevolutionclaims.co.uk
- irevolutionclaims.co.uk
Sem histórico recente de pedidos de avaliações
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great
Gordon was very helpful and knowledgeable who guided me through the whole process with support and was more than happy to answer all the questions I had. He made sure I felt comfortable throughout
Good Efficient and organised experience
Rang to sort out windscreen damaged to my motorhome, The very nice chap at Think did all the legwork and sorted out an appointment for a replacement fitting in no time at all, a most helpful and pleasurable experience
My experience from the last claim has…
My experience from the last claim has given me more confidence and trust in the way they are operating because a team of experts would be looking after you and always someone is there to assist
I called today to get a company…
I called today to get a company windscreen fixed. I spoke to a very helpful young lady who guided me on the process of how to make a claim. She was very helpful with all the information she provided me and she made the process very easy and straight forward. Thank you very much I revolution claims.
Easy process
Made a really stressful situation very easy. Kate was very knowledgeable.
Very helpful
Found the advice from Gordon very helpful and felt the process was stress free throughout
Kelly was very understanding and…
Kelly was very understanding and patient and understanding
A more incompetent insurance management…
A more incompetent insurance management group you couldn’t find, they work with Winn solicitors just as incompetent. Even with all the incident details dash cam footage, a police prosecution against the third party, it still took over 18months to settle a claim. If that wasn’t enough, another non fault claim and they went into hiding, closing a new claim because they were asked, “who they were?and why they were duplicating information?”
I would recommend and suggest they’re given a wide birth… they’re not interested in the inconvenience the injured party incurs.
Customer service
Great service to the point conversation, listened well, very efficient service
Kelly was brilliant really helpful and…
Kelly was brilliant really helpful and cheered up a frustrating situation.
Real communication
I was speaking to a someone straight away and I appreciate the effort made and the respectful manner of speaking to me. I also appreciate that all communication was undertaken efficiently and with perfect consideration
Helpful and sympathetic young lady
Helpful and sympathetic young lady , went through event in detail.
Appalling service was dealt with by…
Appalling service was dealt with by Simon curry closed my case after 11 months of a hit and run case as they couldn’t get third party to accept fault, at one point he asked me to contact third party personally and see if they can give me driver details which was strange request. I’m sure they couldn’t make any money as I wasn’t claiming injury that’s why they just didn’t bother with this. It’s very very very appalling service. I don’t know why we are paying Insurance every year for
Always feel looked after with care
Top notch customer service. Well done and thank you
I'm really sorry but with everything i can't remember the name of wondeful lady that helped me, but she was really really brilliant very supportive, understanding, sympathetic, kind and caring at a time that was particularly stressful and emotional for me, let alone dealing with shock and injuries from a serious incident. She was just great, incredibly efficient, knowledgeable and precise in her work. A credit to any organisation and a great ambassador for iRevoultion Claims. Highly recommended. Thank you.
The claims handler was very polite and…
The claims handler was very polite and clear what was happening and also phoned me with up date
Poor unprofessional service claim…
Poor unprofessional service claim company somehow want me to directly contact third party to deal with it as apparently they don’t talk to claims company even if there drivers have committed a crime when driving. Also accident that happend was a crime and they don’t deal with it appropriately they allow third party soo much time been 5 months since I had accident. If I knew this was going to happen I would not have gone through insurance, this is becoming a joke.
Great service
The speedy way in which my claim was dealt with.
Totally professionalism from Paul W who dealt with my claim, easy to speak to very approachable.
DO NOT USE
these guys are employed to negotiate on behalf of the insurance company. The only problem is that they don't negotiate. I can see my case going to the ombudsman. They lie not only on the phone but they openly lie in emails, they must have an open cheque book if they can just lie like they do openly. They deleted emails that I needed to use for the financial ombudsman also
Good quality and easy!
Quick booking
Fast fix
Good quality
Great experience
Friendly staff
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